-
February 2024 by Angel Delatorre
Customer service was so bad. I asked the sales associate if the shoes I was trying on were for running and all he said (very rudely) was that just because the brand Hoka makes running shoes doesn’t mean they’re all running shoes.. and didn’t even bother showing me a pair of running shoes. I did some research before shopping but a LITTLE help or advice would’ve been nice.. I asked another shopper who was looking for running shoes as well if they felt he was being rude and they agreed.. how strange
-
January 2024 by 김태현
A great place to shop for training clothes
-
January 2024 by Jakyra Shepherd
This place has false advertising about their veteran policy! Nathan and his employee were rude to my mother and no one should be lied to about a discount they always receive in this establishment. To the people who have served our country the least they can do is not lie about a discount they deserve! If they were more focused on the upkeep of the store then maybe they wouldn’t have any problems with customer service…. I hope corporate sees my review and does something about this matter and FAST!
-
January 2024 by Kelly Evans
So this store claims to offer a military discount which it seems is sometimes true and sometimes not? my past two recent visits I was denied use of my military discount each time is was for a different reason. In the past I’ve been able to use it without a problem. Tonight’s visit was the worst the store manager Nathan was super rude and disrespectful basically said I was lying about ever using my military discount in the past. I will definitely never shop here again and I urge all service members and veterans not too either!
-
January 2024 by Patrick Reven
Huge store with a lot. Lacking in demo clubs.
-
January 2024 by Milia
Great Customer service from Ariel in the Footwear Department definitely would recommend going to her.
-
January 2024 by Larry L.
They have a decent selection of things but it's really difficult to find someone who isn't busy behind a cash register. You need at least one person on the floor or maybe a buzzer so someone knows you need help. I pretty much settled on an elliptical trainer but I couldn't find anyone anywhere in the store to help me with it. It weighs more than 200 pounds, so it would be better to get someone to help me to move it to the cash register. I actually saw a stack of the trainers I wanted and would have it in my home now but for the lack of finding someone available. Is this the way it is supposed to work? Do I order it at the checkout line? I'll do that if that is the way it's supposed to work. I just need to know.
-
January 2024 by Kelly E.
This store is the absolute worse! The store manager Nathan is the rudest person I have ever encountered in any business! They advertise that they offer instore military discount which I as a veteran value but the past two times I've gone in to shop I was denied use of my military discount each time for a different reason. Mind you I've used my military discount there at that specific store many times in the past so I'm not sure what has changed. The store looked a mess. The employees were all standing up front talking amongst themselves not even acknowledging shoppers coming in. And Nathan the store manager was a part of that lol! I'm confused as to how corporate allows managers like this to run their stores. I definitely will NOT be shopping at this store again! I would give zero stars if possible
-
November 2023 by Chris Andrews
Zach and Austin in the Golf center were absolutely the best, they repaired my driver on the spot and provided great conversation and customer service! HIGHLY RECOMMEND seeing these individuals if you are in need of any golf related items!!
-
November 2023 by John Hayes
In and out quickly !! Everyone was friendly and helpful !!
-
November 2023 by David Nolen
Came here to buy a baseball bat for my son and asked them to price match. They would not price match from the manufacturers website for some reason. Took my name down and was told they'd call me back the next day... crickets! My guess is that the manager I talked to took advantage of the price and kept it for himself.
-
November 2023 by Jude Peck
Too many staff at the front with no one in areas to offer assistance
-
November 2023 by Michel Hughes
Bad customer service, I stood at the orde pickup for 10 mins before I asked the cashier if I needed to get in line. No greeting or acknowledgment. Once someone came I told them my name, and he assumed door dash after I stated “I’m here to pick up my order.” I can only think of one reason why he made an assumption instead of assuming I didn’t make a purchase at the store… the store employee came back and said he doesn’t have my order.I called to check on my order after no one notified me that it was ready I went all day before I called, and came up to the store… needless to say I received my shoes but wasn’t satisfied with how the bower store conduct’s customer
-
October 2023 by Nikole Churchwell
The product is fantastic but I didn’t purchase and left due to seeing most female associates in skin tight leggings and short shirts revealing parts I nor my family want to see. Very upset about the lack of dress code here.
-
September 2023 by Lizbeth Martinez Alvarado - Student
I got nike 270s there for $156 and the i went to Academy basically a sporting good place and there were there for 100 dollars a lot cheaper and the same shoes
