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February 2024 by Jim Sanderlin
Great customer service
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January 2024 by David Patterson
They got me in and out in no time. Service was good. It is very convenient if you are downtown.
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July 2023 by Ashlynn Canady
I recently had to use this company for a rental, after my first car accident. I had an amazing rental and Tyquan Thomas helped me every step of the way from start to finish. He went above and beyond my expectations. I was grateful when he reached out to me, letting me know that my insurance’s contract with them was about to end and I should contact my insurance and ask for an extension. As a young lady that has never used a car rental company before, Tyquan made the experience smooth and easy. He gave me many options of locations for rentals when one wasn’t initially available and notified me when the next one would be available. I asked for guidance on how to find the people that did a hit and run on me since they allegedly also had a rental. He was incredibly helpful with that and suggested who to contact for further assistance. I wouldn’t want another enterprise experience unless Tyquan Thomas is there helping me. Thanks man!
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July 2023 by Brandon Bryan
Didn’t tell me until pickup a credit card was required. I need to leave in less than a hour with my family for our vacation and they were rude and not helpful one bit. The store was extremely unprofessional and had no ac as well. I hate to sound like a Karen but I’ll never use enterprise again after the experience I had this morning. Enterprise should come audit this location and sit in on a day to see the type of service they’re providing to customers that have used them in the past. I’d be embarrassed if I worked for enterprise after that.
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May 2023 by Alicia Parler
I have been doing business with Enterprise for years but most recently I have frequented the location on Assembly Street. Can I tell you that the branch manager, Darian R. Greene, is awesome all the time. He is such a kind individual and is tries to accommodate everyone (at much within his control). He is extremely friendly and professional all the time. I work a law firm located nearby this branch and whether I am renting from Enterprise or merely walking to work, he is always friendly and provides a smile and a wave. Even at the their most busiest moments--he does not allow the pressure to diminish his personality. He is just an outstanding gentleman who deserves to be promoted to a regional director/manager. I know he has a bright future ahead of him, and, hopefully upper management with Enterprise Rent-A-Car will recognize him with more than a 'thank you' because obtaining excellent customer service is key to returning customers. Mr. Greene deserves to be acknowledged with an increase in pay and/or a promotion. Ladies, he is also easy on the eyes :-)
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May 2023 by shameca sales
The worst rental car company there is. Had 2 reservations for 2 different locations and neither location had a car. Customer service lies more than the people who actually work in the stores. I hate this ignorant company and the slow people they have working for them!
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April 2023 by Gloria Brunson
Enterprise on Assembly Street in Columbia, South Carolina. Staff very knowledgeable and professional and meet my needs. Thank you so much. Will go there again in the future.
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March 2023 by Rhonda Williams
I couldn't let another day go by without posting this. Back in February me and my family attended a wedding in FL and needed to rent a car. Initially I went to Enterprise because they were convenient. But the whole experience is what made me return. The manager and rep were very professional, patient and thorough. They took their time and made sure all of my questions and concerns were addressed, and treated me like a person and not just a reservation number. A couple weeks later, we had a death in the family and needed to travel to GA. It was last minute and I was worried we wouldn't be able to get a car. But nope! Enterprise made it happen seamlessly. So thank u Enterprise and the people at the Assembly St location in Columbia. You gave me one less thing to worry about, and came thru when me and my family needed it the most.
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December 2022 by Madeline
Friendly employees and solid cars! I use this location for work frequently and always drive a nice car and they even waived roadside assistance when I had a flat tire. Thanks :)
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November 2022 by Carson Floyd
Darian was awesome. Explained everything well and gave a great experience. Be sure to get to your reservation early since you have to park on the third floor of the parking garage and take the elevator down.
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November 2022 by Dejuan Davis
Always a great experience while renting a vehicle
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October 2022 by Jamil Brown
Awful...made a reservation and was told besides the quote rate it would be an extra $300 deposit. I asked the lady the if the rate was the same as listed when I made my reservation and asked the total amount all together to confirm between us what I was paying for. She swipes my card to tell me it was declined and I couldn't try with the same card after one attempt. So I checked my balance and told her I had enough and the amount so why was it declined? She tells me then that the total would be almost 20 dollars more than what she said previously and she didn't even acknowledge her mistake.
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June 2022 by Revathy Ramanan
The staff was very kind and patient. The service was good and I got the car I wanted. I will definitely rent from here again. I wish they were open on Sundays. It would be much more convenient.
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May 2022 by Khalil Lee
They canceled my reservation without informing me. To have me come up there and set up a later day reservation. Very unprofessional.
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April 2022 by David Dumm
Service was great.. the vehicle..not so much. $700+ for weekly van and it was in ok condition I guess, no way to connect Bluetooth unless aix cable.
