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February 2024 by Jacqueline Schafer
Location was convenient to convention center. When we checked in we found a very small "closet" that was good for slacks but did not fit dresses. The TP holder was falling off the wall. The shower door would not stay closed (not level) and water was all over the bath floor. The towels in the room were clean but still damp (not dried completely). Both water issues made us worry about mold and mildew. The AC/heat worked well. When brought to attention of staff said oh yea, we gotta get those fixed?Rooms: See above
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February 2024 by Chelsea M
I stayed in a room that they call the “even side” on the first floor. It is feet from a major highway, and you can hear every single car, engine noise, etc. The hotel’s answer to this issue was to offer complimentary ear plugs, and to say “and this was on a weekday ! Imagine how bad it is on the weekend.”Unbelievable, and a far cry from what I come to expect from Marriott.No room night discount offered, no warning when I checked in that I wouldn’t be sleeping.
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February 2024 by Ed Connell
Bathroom floor was sticky and dirty.
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February 2024 by Dani Maher
Good a a night stay, not much I can judge!Be careful when you pay as I was charged for a parking fee but had no car. They corrected the mistake without discussion though.
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January 2024 by Douglas Goodman
Excellent accommodation plus breakfast setup!
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January 2024 by Zab Hau
The room wasnt 100 precent clean room kinda had smell moldy. The black older guy at the desk needs to stop fliritng with single females who checks in.Then assaulted me by assuming my friend is my dad like thats not professional at all and plus thats not none of his business by any means. He so busy worry about me personal life instead of asking me if I had a car .Again he assume I had a car got charge for 20 dollars for parking fee. He needs to do better.Safety: The black guy that works at the front desk made me feel uncomfortable 2 days being there I staed in the room all day because I didnt wanted to be bother by him
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December 2023 by Duane Curby
Rooms: Very nice, clean, modern rooms. Smart TV.
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December 2023 by Breanna Sharkey
Clean, easy parking, safe location, reasonably priced, walkable to everything we required during our stay. Staff also made it seamless when helping me adjust the date of my stay post-booking.
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December 2023 by Yumi B
We stayed there last week during the holiday week. The room was nice & decent as newly renovated. The first night, we noticed the shower was not getting warm & asked front desk to fix. They said they are going to send maintenance next morning between 8am to 10am then no one came. We again asked front desk about it and they said sorry & they will send maintenance - but no one came (again). We had to run shower 15-30 minutes daily until feel a little warm - but it was not normal temperature. Another, we requested room clean daily also at the check in but we did not get it. Last day of the stay, finally we got new towels but no vacuuming, no making bed, nothing. Just someone put new towels. Their hotel descriptions say free parking, but my credit card was charged $10 daily. If there is hidden charges, they should tell customers when we check in. I hope their customer services improve in the future.
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December 2023 by C SJ
Everyone was incredibly kind and helpful during our stay. We were very comfortable and happy with our experience.Only negative is the bathroom could use a deep clean.
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November 2023 by Deanna Munger
Very easy to get to, even with the one way streets. Newly renovated and very nice. Lots of good restaurants in nearby downtown. I thought they did not charge for parking and was disappointed to find they did.
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October 2023 by Julie Barr
Nice large rooms. Able to give me 1st floor room. Breakfast was good. Room was clean.
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October 2023 by Walter Vernooy
The room was very nice and it is a new property. Unfortunately the hotel is on a very busy and noisy street.
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October 2023 by Red Fong
I wish I had read the reviews before booking. I didn't sleep at all here. As others have shared, the traffic noise is unbearable and is extremely loud. The windows NEED to be updated to block out noise.Do not stay here if you're road tripping and hoping for a good night's sleep because you certainly will not find it here.
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October 2023 by London Brooke
Hello I am a Marriott member and I use Marriott all the time but this location has been the worse experience ever that I have had. The hotel staff is not trustworthy I left my wallet in the room and I was told they didn’t have it when I know for fact I left it there on top of that I was charged an unauthorized $250 pet fee for having a service animal they claimed they charged me a pet fee because my dog was barking since I checked in. I stayed at this location for 3 days and not one time was I contacted by a hotel associate about any barking/noise complaints nor was I notified about a $250 pet fee I just had to see the charge when I went to check my bank account. When I contacted the hotel about this situation they were very rude and unwilling to come to an accommodation it is now 2 weeks later and I am still dealing with Marriott bonvoy and no money has been returned nor have we came to a settlement. DO NOT STAY HERE IF YOU HAVE PETS !
