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January 2024 by d starr
Cashier on phone very dude while it's a long line .. Then she starts playing this loud music rude.. She needs to be fired
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July 2023 by Mary Kehl
Frequent visitor, usually find what I am looking for.
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July 2023 by Jordan Hunter
Awesome store..saw a beautiful cashier to definitely will be there often
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July 2023 by Ramona Golson
Only have one cashier the manager to too long to come to check people out standing in line
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March 2023 by windy kinlaw
Went into the store to return toys and the lady Robecca with no name tag said her manager does not allow her to return toys with no receipt. I was certain if the rule applied there should be a sign. She said there's no sign I'm just not taking them back. She said it rudely. I politely said OK I'll call another store she said you can just take it to another Store. I called the other store inquired about the return policy the lady there confirmed family dollars does return toys without receipt and that I should bring them there she would give me a gift card. While on the phone the manager at the current store Garners ferry re store 239 she kept saying well just take it there cause I'm not Returning any of it which I thought was rude because there was no policy against returning toys. She is rude. . she even told the other employee not to return the toys. The toys were gifts that I purchased for someone they never picked them up and I wanted to return them. Is this the way to treat customers. Her lack of concern for customer service. I told her I would give a bad review she said she didnt care and she is not returning anything. She handled the situation as though it was personal you are running a business. Also found out she was a manager, what type of questionaires do you all give employees before hiring she was unable to resolve the issue without conflict for her personal reasons just cause she don't feel like returning them. She need to be sent home and replaced.
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February 2023 by Phyllis Wilson
I really love going to this store, the staff is always very courteous, and friendly, they always greet you when you walk in, with hello or welcome to family dollar, and if there's something that you can't find, they always assist in helping.
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November 2022 by Tashawn Finnie
I went into family dollar to get egg noodles got home poured the noodles in the pot and it was a lot of little dead bugs in it
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October 2021 by W4nderer
Not a very organized or clean store. Some good values such as household items, not much else in comparison with other dollar stores.
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July 2021 by Isabella S.
Nasty. I have never been anywhere that was as gross as this place. I was scared to touch anything! One of the people working there hit my mom with a cart! The entire store smelt like urine. I wouldn't go in here again for anything.
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June 2021 by A Mack
Good visit. I found what I needed.
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May 2021 by Keyonia
I found what I needed and I was out.
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March 2021 by Drofwarc
Not a very organized or clean store. Some good values such as household items, not much else in comparison with other dollar stores.
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March 2021 by Betty Blank
Staff always friendly, courteous, and professional. I appreciate their eagerness to assist me.
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March 2021 by JUDY GUSCHUK
Ran in a few supplies and got in/out in a matter of a few minutes. Thank God! Customer service was excellent!
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December 2020 by Omar Fraij
I got all my supplies for my daughter's birthday party here. I was impressed by how efficient it was to get everything I was looking for.
