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March 2024 by NesiaDoes Keto
We came to return Google fiber equipment and got stellar service from Chanda B. she was professional , kind and extremely helpful . There was no wait time , we were assisted right as we came into the store . A great fedex experience
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February 2024 by Jeff Swander
I did not experience anything like some of these reviews have indicated. Easy drop-off, courteous and helpful staff, and timely delivery of the parcel. I gladly offer 5 stars based on my first time using the facility.
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January 2024 by CALVIN SHEALY
Had a great experience with a lady staff member!! Very kind, helpful, and very knowledgeable.
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October 2023 by John C
Do NOT redirect a package to these clowns. They do not show a package available for pickup until after they close and then revise tracking history to say it was available 7 1/2 hours earlier. If you have to redirect a package avoid them. I could have redirected to Walgreens but I thought the fedex store would be faster. Wrong.
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October 2023 by Jessyca w
I needed a package shipped and he did just that. He answered all my questions and I was out in less then 15mins. Thank you! sorry I don't remember his name
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June 2023 by Patrick Staehr
I avoided this place due to bad reviews. I went in as a last option to print off some shipping labels. I was having issues printing one as the right size, so I told an employee and when she couldn't get it to work properly, she printed one behind the counter and gave it to me for free. I did have to authorize $20 ($10 twice) but it was back on my card by the time I got home. I went again yesterday to ship an international package, and the employee was helpful in telling me the rates and when I said I was looking for a cheaper option, she gave me the addresses to the UPS store and the DHL store, as well as the dimensions and weight so I could print a label online.I had no issues with employees, I didn't come in expecting to be done in less than 5 minutes (even though it only took 15), I know how to use a printer, and I know shipping rates are high.
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May 2023 by fluffy bumples
I avoided this place due to bad reviews. I went in as a last option to print off some shipping labels. I was having issues printing one as the right size, so I told an employee and when she couldn't get it to work properly, she printed one behind the counter and gave it to me for free. I did have to authorize $20 ($10 twice) but it was back on my card by the time I got home. I went again yesterday to ship an international package, and the employee was helpful in telling me the rates and when I said I was looking for a cheaper option, she gave me the addresses to the UPS store and the DHL store, as well as the dimensions and weight so I could print a label online.I had no issues with employees, I didn't come in expecting to be done in less than 5 minutes (even though it only took 15), I know how to use a printer, and I know shipping rates are high.
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March 2023 by Cheryl Byrom
This location worked very hard to print a 150 page color proposal on a tight timeframe.
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October 2022 by E. Bridges
Staffing needs work. When I went in only ONE employee was working and he was doing EVERYTHING which isnt fair. I needed assistance with a print and go and was in time crunch (hence the need for the print and GO)One customer was hogging the machine and the other machine was alledgedly out of paper. This process took over 15 minutes and threw my schedule completely off!
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September 2022 by Kaitlin Lyles
Went today to have a few flyers printed for work. Told employee I wanted just a step up from printer paper, whether that be card stock or gloss (whatever’s cheapest), with color and needed 10 of each printed. He asked when I needed them & I told him “ideally now…” I go to checkout and he tells me $153….!!!! He proceeds to let me know I was also charged $30(!!!) for priority. 1) the priority fee should have been mentioned 2) I went to UPS last week and had 10 flyers printed & it was $19 (cardstock+color+priority). $1.42/color page is absolutely ridiculous & I could’ve bought a printer for that price. He showed no remorse to my reaction & showed me where to swipe my card (not to mention, I’m in the merchant services industry - thanks, sir)… moral of the story, do NOT go here for your printing necessities! Overpriced, and poor customer service.
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September 2022 by Janet T.
Shonda, Christopher and the entire team handled my order from start to finish in the most seamless and professional manner I've ever experienced. I will use their store for all my future print and ship needs!
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July 2022 by TJ W.
Nice people Always friendly I like the new self service printer Always quick service for Fed ex
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May 2022 by Sharon Clisby
The sign, even the message when you call says 8am. It's 8:29am & still no employees are here. There are 4 cars with customers that have been waiting since 8! This store is slack!!
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April 2022 by Allen M.
Quick service and friendly staff. Always helpful and answers all my questions. Been here several times and they are consistent with great service.
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April 2022 by Christal Keitt
I am doing this review to give thanks to the employee Ms. Shae, thank you for being so helpful, and professional. Also, I would like to mention that the OTHER employee that was working with Ms. Shae was very unprofessional, impatient and not helpful at all and I was very unpleased with her service. FedEx, please hire more employees like Ms.Shae. Thank you!