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November 2023 by Patrick Collier
Constant delay, lost packages, undelivered packages, and statements that they are unable to find my house. I have spent the better part of ten hours this year tracking down packages through this carrier. They refuse to fix the problem
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November 2023 by DM
Second time it has been late delivery & PACKAGE IS LEFT IN LOBBY INSTEAD OF AT MY DOOR VERY UNPROFESSIONAL DRIVERS AND THEY NEED TO BE FIRED WILL BE CALLING COORPRATE
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August 2023 by Tiana
The driver didn't attempt to deliver my packages. Instead they left a note while I was home and didn't even knock to notify so I could sign. I later got notification my other packages delivered and went to the door to find the note. The packages contained AC units for my grandmother who was in the home with no air due to both systems going out in almost 100-degree weather. They didn't attempt to redeliver, seeing that they couldn't properly do their job right the first time. Customer Service was useless in fixing my issue as well. HIRE NEW PEOPLE!!
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August 2023 by Angie Eaves
They left a $1000 computer sitting on my front porch and when you track it, It says it was signed for by somebody who wasn't even at that house. Horrible delivery service. I called customer service to report it, and when I finished telling her what happened, she said, "so you did not receive the package?". The driver's lie about a delivery and customer service has no clue what they're doing
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July 2023 by Kiona
151 Shop Grove Dr, Columbia, S.C. FEDEX lie about deliveries. I have ordered packages from Amazon and the carrier was the same FedEx contractor. I get updates on my tracking and delivery. Yesterday they said they attempted to deliver my packages 2x. The first time, apparently I wasn’t home. The second time, there was something wrong with my address. I got a notification that they was sending my packages back to the manufacturer. All lies!!! I had to grab my stuff physically by 6pm and I paid for express delivery. I have security cameras on the outside and inside of my home, no one showed up except USPS. None of my packages says I have to physically be present to sign. You can just drop it off at the door. The problem is, they are liars. I was home the whole time. And no one ever attempted to deliver my packages. Then, the a similar thing happened today. I was told my packages was delayed because no one was home. They will try to deliver tomorrow. Them folks need to be reprimanded.
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July 2023 by Irene Stern
Didn't deliver my package but charged me an additional $15.50 fee to change the date. The package contains perishable items and is marked as such.I tried repeatedly to speak with a human but to no avail. Awful service!!!!!
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June 2023 by Shaun C
They steal from our pets. Food and medicine. Only 1 lady on the truck and it's been 10 day since it was on the truck for delivery ... this woman said she did not care about our sick animals... I hope you get the evil I saw in your heart.. stealing from sick pets and us... burn down this fed ex site already
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June 2023 by Trent D
They steal from our pets. Food and medicine. Only 1 lady on the truck and it's been 10 day since it was on the truck for delivery ... this woman said she did not care about our sick animals... I hope you get the evil I saw in your heart.. stealing from sick pets and us... burn down this fed ex site already
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June 2023 by Lawanda R.
I work here. That is all I am going to say. It's a lot of kids work at the one on shop rd. Want recommended no family here.
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May 2023 by Jackson Teng
The most irresponsible mailing company in America, never calls a customer if the mailman can't get into the building to deliver the mail. I paid $30 for a taxi to this location and it took them over an hour to find my package. Well done Fedex
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February 2023 by Audra Linfert
Ground drivers are unreliable and don't make much effort when delivering packages. Express is great though.
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December 2022 by Ronnie Smith
Tracking number said my package was out for delivery Friday 12/16/22, and it is a week ago and I still haven’t received my package yet! Did truck break down or was it high jacked?
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December 2022 by Shonice Woodson
Hope and pray to every spiritual being that your orders don't have to go through this location!! They never deliver anything on time! They say they couldn't get my address correct for one shipment but delivered 2 shipments from 2 DIFFERENT retailers the exact same day. Don't call customer service apparently the supervisors sit in meetings 24 hrs a day!
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December 2022 by Kathryn Freeman
My house is 1/4 mile from the mailbox. I noticed a different vehicle about 1:30 yesterday stop at the mailbox. They struggled trying to fit my package inside, but couldn't. They then just dumped it on the ground in the rain and left. I could not believe my eyes.
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December 2022 by Erin Wolford
This place is impossible to get anything resolved. UPS has done so much better this year!! Oh and a big Thank You to the delivery driver that left my packages in the rain today!! ??
