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February 2023 by Shannon Telford
This is the best FedEx location. They are always friendly and eager to help. This location is a 10 out of 10 and I will highly recommend. The location is always clean and organized and when you need help they are always right there and ready for any questions you may have!!! Amy, Tara, Jamisha and Robbie are the absolutely best staff hands down!!!
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December 2022 by Kimberly N.
In and out at 4 on a weekday. There were two ladies working . There was only two other customers in the store..
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October 2022 by Katherine Kimbrough
they "lost" my passport (it was stolen) after it was overnight shipped. they lied and said it had been made it to its shipping location, then doubled back and said it never left columbia. do not use this location if you have valuable documents that need to be delivered. they do not care, nor does the massive corporate conglomerate behind them.
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October 2022 by Aminah Alston
Jamecia is always so polite and willing to help.
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July 2022 by Chris Keefer
The three staff members (Jacob, Jamisha, and Tara) I encountered by phone and in the store on 6/21, 6/28, and 6/29 were very friendly, courteous, and helpful. They quickly understood what I needed and agreed to scan and print copies of the house plans I left with them. They were able to meet my pickup time, and they fully satisfied my request. I'll be back the next time Southern Elite Builders needs large-scale copying.
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June 2022 by Zadie Mackey
They didn’t know anything about mailing tax returns whatsoever. I asked what stamp do I need , they lied to me. I came up here two times to get help mailing my taxes. Do not just tell someone anything when you know nothing. I was told to just use a regular stamp TWICE , just to be told it was supposed to be first class mail by another FedEx. IRS NEVER received my tax return, thanks a lot. -_-
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January 2022 by Duraging
Sent some gifts and apparently my items got damaged and the customer service is rude and hung up...I want my money and my 'damaged' good back. Apparently they don't know how my stuff got damaged
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November 2021 by Oksana C
Great customer service. Carried my over 100 lbs return parcel from my car to the store without a request. Fast, kind service. Thank you
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October 2021 by Heather H.
In and out in less than 5 minutes to ship a package to Charleston! The woman working the desk was incredibly helpful and nice, especially since it was my first time shipping something!
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August 2021 by Amy C.
I don't understand how they can have FEDEX listed on their business signs. They're not able to scan packages dropped off and when asked for a receipt the lady working behind the counter referred me to go to Walgreens. She grudgingly said she can write a receipt but was very rude and acted like it was such a huge inconvenience for her. I never went back and took my business to UPS.
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May 2021 by Pam Elliott
This FedEx store is awesome! The staff is helpful and knowledgable with pricing that is competitive and reasonable. Always a positive experience.
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February 2021 by Jade H.
I come here whenever my printer is acting up. It's usually a low traffic place which I like given the pandemic. Customer service is great and whomever is there whenever I come to print is always extremely helpful. Using the printer with the email and the access code is fairly easy and quick. You have to email whatever you would like to print to the print and go email address. Then you receive another email with a retrieval code. You put that code in their print/copy kiosk and then you are asked a couple of questions about your document. The only payment method is a debit or credit card. They do place a $10.00 hold on your card for a 14 cent b&w copy which is a little annoying, but I understand. Once again, customer service is great here. They are nice and helpful!
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January 2021 by Holly G. Fetner
Visited the Forest Drive location earlier today and they could not have offered better service. They came out to my car to get my package, and then asked if I would like to wait on the receipt or have it emailed to me. I opted for email and it was in my inbox by the time I got home. Bonnie was so friendly and so helpful. I will definitely use them again!
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January 2020 by Chris Day
Love this location
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September 2019 by Fadhil Ali
I went there to print something real quick. The computer was so slow that I sat there doing nothing while it charged me. And the color printer doesn't work properly. There were some horizontal ink lines.
