-
March 2024 by Gigi
overall, it’s not a place I’d choose for a gourmet experience. If you’re in a pinch, it’ll suffice. Hunger can sometimes lower our standards! ?
-
March 2024 by Michael Campbell
I have ordered from this location several times. And the food is what you expect from Firehouse. But my issue is the poor service everytime I order here.Whether it's in person or mobile, I expect to wait 10-15 minutes in store for one sub. I ordered one sub at 0815pm expected to be complete at 0830pm. I walk into a completely empty store. And they have yet to even start my order at 8:30. Another couple walk-in get their food before me and I walk out of an empty Firehouse at 0850.Lastly, the employees did not seem to care at all about my wait. And did not say a word to me as I left.
-
February 2024 by Caroline Shaw
I asked for no lettuce, tomato, or onion on my sub and when I opened it there was lettuce, tomato, and onions on it. My boyfriend got the meatball sub but the marinara sauce tasted funny and it was either burnt or moldy. The whole restaurant stank of ammonia and we were forced to leave early because the smell was nauseating. Finally, about 1.5-2 hours after lunch I began experiencing symptoms indicative of food poisoning.
-
January 2024 by Qbs Finest
Great Food and customer
-
November 2023 by Kim Hellman (CPAKim)
It's fast food sandwiches made from fresh ingredients, hot, and delicious. And supporting a great cause too.
-
October 2023 by Sara H.
Worst firehouse subs ever. My sandwich was horribly made, to the point I couldn't even eat it. I asked for no mayo, no tomatoes, and no mustard. I received all three on my sandwich and it was made with soggy garlic bread? I didn't even order garlic bread. That sandwich had a layer of whatever garlic butter, thick layer of mayo, and then another layer of sauce. Who would want something like that? On top of their awful sandwich making skills (or maybe just reading skills) the parking is absolutely horrendous. There is construction going on so it makes parking impossible.
-
October 2023 by chase sells
It's a bit slow to actually getting my food (even when the store is more or less empty), but the food is great, and the people are always
-
August 2023 by Mary G.
Staff prioritized boxed meals when other customers were waiting. Total wait time was over 30 minutes for an order promised in 12 minutes per online ordering. Order was wrong as one sandwich was missing the pickle, mustard, onions, and bell peppers. The other was missing peppers and mushrooms (which were an additional cost we paid). Store was cluttered with the catering order in the main footpath from front door to counter. Store should turn off online ordering if they are out of ingredients and working a large catering order. Save yourself a headache and go to Forest Dr or Cayce.
-
July 2023 by Chris Neely
Awesome place. Great subs!
-
June 2023 by Dave Smith - Senior Express Transportation
Rude! Poor customer service! Nothing like other locations I've visited. I still love the sandwiches though!
-
June 2023 by Katy Clamp
The slowest service. I’ve been waiting for 50 minutes and I’m still here with no food.
-
June 2023 by Kimberly Friedrichs
Ordered large one half of sandwich had no meat and waited 15 mins others ordered after got food after
-
May 2023 by Brian P.
Very nice staff, but slow service for fast food. 15 minutes to make two sandwiches, and there was not another customer ahead of me. Good place to eat if your not in a hurry.
-
April 2023 by Hannah H.
worst firehouse subs i've ever been to. firehouse subs is one of my favorite places to eat but i was extremely disappointed in this one. girl at the counter was super rude, i stood at the counter for at least 5-10 minutes without even being acknowledged at all. there was only 3 other customers in there when i walked in. no hi, hello, or i'll be with you in a minute. after 5 minutes of me standing there i hear them say they're out of turkey.. which literally almost all the subs on the menu include turkey.. then the girl working the counter proceeds to sit on her phone and ignore me standing there. once i finally order she was rude and acted like i was bothering her. sub was okay, i was given 2 bottom sub rolls instead of a bottom and top. definitely wouldn't recommend. i was in the store for around 30 minutes from the time i arrived until i left. if you're looking for something quick i definitely wouldn't recommend it. girl at the counter needs to find a new job. i'm not normally one to leave a review but this was terrible.
-
February 2023 by Angie Nation Hutson
I seem to always go when they don't have brisket but I enjoy whatever I substitute for it.
