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March 2024 by Seiko Aytch
Friendly employees. Service was excellent! Went above and beyond. Explained thoroughly on what else needed to be done. Had gotten my oil changed too after the replacement of new tires and also fast & efficient!
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March 2024 by Philip Blackwell
Aiden works at Firestone's 9728 Two Notch Road location in Columbia, SC. His customer service skills are the best. Aiden explained the services my vehicle needed and why. He patiently answered all of my questions. I will continue to allow Aiden to service my vehicle.
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March 2024 by Paul Veillette
Excellent service: Nancyann Camacho Svs Mgr. Very nice and kind people also very helpfull.
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February 2024 by Kristalyn McGee
Nancy Ann Camacho is the Service Manager and she was beyond. Helped me get my car squared away and dealt with quality, good care.
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February 2024 by Bonnie Seats
Very helpful and knowledgeable Service manager. Won't go to any other Firestone in Columbia. Thank you for your expertise.
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February 2024 by Robin McRae
Amazing customer service. Quick efficiency service.
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February 2024 by Grayson Williams
I just wish that they would stop over inflating my tires my 5+ psi's and get any two tires the same psi's.
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February 2024 by Shannon Bruning
I’ll Never go there again ! Loyal customers for years but too many complaint to even list!
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February 2024 by Jern Bean
Tried to get Mom to get an alignment that was not needed. On her Tesla. 2 star. Don't recommend stuff that not needed. Great job on tire rotation.
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February 2024 by Keisha “LoveDom25” G
Why it take y’all 2 hrs to do an oil change?? I’m so confused. I should not have to sit for this long for an oil change. This is ridiculous. Came in at 10am (I had an appointment) I’m still sitting here and and it’s 12:15pm. The fact that it’s like 12 people in the back is crazy to me.
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February 2024 by tamyia allen
I will never go to this location ever again. They lie about everything from making false promises about time frames to following protocol even management doesn't do their job correctly. I would recommended anyone to chose another location. This specific location(Two Notch) has been giving me problems repeatedly for years. Save yourself trouble and save your money go to Clemson or Killian location for better customer service.
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January 2024 by Janine Newton
Excellent service by Nancyann C thanks so much
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January 2024 by Ashlee McCoy
This was hands down the best Firestone experience I have ever had in my life. Please come to this location.
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January 2024 by David Williams
Jake at Firestone was AWESOME!! I will always take my vehicles to him and his wonderful staff. Keep up the great work!!
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January 2024 by Jennifer Mcgill
No matter whenever I go into the store, and even if I don't know how to explain the issue, the clerks listen to me patiently to determine what the problem is. Most often than not, thinking I would have to bring the car back for service, they work me in, and it doesn't take long.
