-
October 2023 by Garrett Russitano
Dirty little bank. Be advised this is not like other credit unions, these people are ruthless and will not return an erroneous fee under any circumstance.The real kick in the balls came when the (useless) lady transferred me to a desk knowing that the man in question was on holiday in England. As per exorbitant vacations: That's what I would do with stolen money, so no hard feelings there.I can recommend 10 banks and at least two credit unions that have a shred of integrity in this area so by all means learn from my mistake.DO BUSINESS ELSEWHERE
-
April 2023 by Yeah Buddy
Employees are friendly and loan rates are competitive.Branch is also never super busy (none of the Columbia branches are), so I'm always in and out pretty quickly.
-
February 2022 by Saharnaz B
I like check in method hereAnd friendly staff
-
February 2021 by Peter W
I recently sold my home and was looking for new banks to open a accounts with that would be more convenient. This credit union was so convenient and I was looking forward to working with them. When I went to the bull street location I approached the teller and told her I would like to speak with some one about opening a account . She told me “you have to sign in on that computer and some one will be with you” kind of like some one greets some one at the Walmart service desk . I registered took a seat and a gentleman shortly greeted me and took me in his office . I told him that I wanted to open a checking account . He took my information and little did I know he he did a hard inquiry on my credit report while I was sitting there. ( I had never had that done to open a account .) he looked at the report asked why I was late on a few payments (COVID) but I was current on everything at the time . What’s crazy I wasn’t asking for a loan I was just trying to give them my money. He told me he would have to get permission from his manager and would let me know. The weekend passed and Monday he called and said I was approved . I opened the account and expected a hold on the check because it was for a large amountwhat I did not realize it as the hold was going to be for 16 days 10 business days. And two weekends and one bank holiday not included ( to me that almost 1/2 a month) After 7 days I checked online still no credit so I called the bank . The online teller told me it was at the discretion of the branch . So I called the branch directly and spoke with a teller who was very matter of fact about the policy. I asked to speak with the manager he was as not in I asked if some would could call me about releasing my funds she reluctantly took my information. A district manager called a hour later to tell me that was there policy and they didn’t know me. So that was that. I open a account with Opus bank the same day with 90 thousand dollars my funds were available the next day . That check was from the same bank that I deposited at federal. And no credit check at opus. I waited a few days and the branch manager called and said the would be releasing my funds that had been 11 actual days . I thanked him and told him I would be coming in to close my account. I opened a new account at Allstate credit union and my funds were available in 3 days with no credit check or third degree about my credit background. Allstate also told me it was illegal for them to hold my check for that long. So in all Founder just SUCKS they lost me on bad customer service and bad policys about opening accounts and how to deal with accounts after they are open . Save frustration go somewhere other then here . My new banks made me feel valued .
-
August 2020 by Marquis Webb
I love this place Ashley is amazing and so helpful. She is hands down one of the best people I’ve ever come across. She also has a lot of patience and really knows her job all around. I love me some founders credit union they’re amazing and so welcoming to new and existing customers.
-
January 2020 by Monica Poston
Great customer service! I was very pleased with the people and service was excellent! They were kind and extremely helpful.
-
December 2019 by Thomas Outing
They are great
-
November 2019 by My Review
I have had great experiences with Founders Federal CU. I have had two car loans with Founders and both times I have dealt with Ashley in the process of my loans. It was simple and easy going through this credit union and handling my loans with her and avoiding the car dealerships processing my app.. Founders offers great interest rates on car loans and I feel they are a great credit union. There are no fees to be a member and their website and member online banking console is easy to navigate. If you are looking to get a loan and do an app over the phone, call Ashley Atkinson located at the Bull Street branch in Columbia S.C.
-
May 2019 by Kennedy Prophet
The staff at this office are wonderful! They always make you feel welcomed. Founders as a whole is a great organization. I highly recommend them!
-
May 2019 by Ashley A
Always a pleasant experience! Great loan rates!! They make the entire loan process as easy as possible.
-
May 2019 by RoyalDeity23
I love coming to the BullStreet office, the staff is always so pleasant and eager to help with my financial needs. Total rockstars!
-
May 2019 by Amy Ghent
Had a great experience last time I visited this location! Everyone is so eager to help in any way they can!
-
November 2018 by Michaela Ashley Craven
I used to think they were very nice and considerate. Now that I've seen the true colors of third system I'm terribly disapodisapp in third unwillingness to work with their customers the say they care so much about.
-
March 2018 by Mary Downing
Awsome!! All the workers so pleasant and helpful. They helped me get a cheaper rate for my car and next were gonna work on a cheaper mortgage. Love this bank!!
-
February 2018 by John Welborn
Great location. Everyone is very nice
