-
February 2024 by Jennifer McDonald
I will never buy anything from GameStop again! My son bought a headset after Christmas that just stopped working and he tried to return it. They will not refund anything that is opened and not even a credit after 30 days. Walmart or Target would take anything back - no questions. Horrible customer service!!!
-
February 2024 by Nathan Shinn
Omg Anna and Kyle were super nice and helpful. She helped me redeem my pro points for coupons to save on a sick statue.
-
January 2024 by Roger Catarino
Anna was so helpful. Even reminded me that I had a coupon I didn't know about. I always come back to this location!
-
December 2023 by Jakia Caesar
Great customer service
-
November 2023 by Grandma Davis
The guys here were very helpful. I give 2 stars to the company but not this location. I ordered 2k 24 black mamba addition online for 107.99 but was sent a two dollar game with someone else personal info inside the package. I immediately called customer support, and they saw what happened. Instead of shipping me the correct item expedited, they told me to go to a local store ( which got 5 stars) to return the game for 2bucks and I would have to wait until they received the 2 dollar game back in the warehouse before they could send the game I purchased. They made me feel like I did something wrong. This item was a bday present, and to have to wait well over a week after was unfair. I still have not received it at the time of this review. All support keeps saying is I have to wait. I usually pick up in store or ship to store and pick up, but those options were not available for this game. I am so frustrated. I just want the game I spent 107.99 on please.
-
November 2023 by William Fritz
Staff was super friendly and helpful. Store was well stocked and clean.
-
July 2023 by Brandon Nine
Went in the other day and not sure the guys name, but a heavy set white fella with dark brown hair argued EVERYTHING that I had to say. Its ridiculous that someone like that can literally run you out the store just because they want to be "Right" about everything, when they are only showing how ignorant they are. Its safe to say I won't go back to this location.
-
July 2023 by Patrick Slater
There trade ins are not decent prices I recommend video game tavern to get your money worth for trade ins
-
December 2022 by Mary Sternick
Jaylyn was extremely helpful and resolved the issue I had with an order. The problem was complex and required him to call customer service to get it resolved. Customer service said I would need to come into the store to resolve the issue and get a refund which I did at which point he had to get back on the phone with customer service to resolve the issue completely. He was very helpful and kind considering how complicated it all was and treated both myself and the customer service representative with respect. Associates like Jaylyn are why I choose GameStop for my gaming needs. Thanks!
-
November 2022 by Janice D
Always great staff who are a wonderful help!
-
November 2022 by Kevin Martinez
Put a sign saying out for lunch and took forever to come back
-
June 2022 by Tameisha Williams
Great experience and the young man working was so nice ?
-
March 2022 by Richard Parker
It is somewhat hidden and parking can be difficult in the area during certain hours but this one is definitely worth it. Walking in you see shelves of games for all platforms on one side. Middle section is full of different stuffed animals, anime, pokemon and shirts. Then the other side has all the collectibles from all sorts of games and movies worth checking out.
-
February 2022 by Austin McCoy
Zach was incredibly helpful and nice. He went above and beyond for me.
-
July 2021 by Patricia Williams
I was able to find my grandkids PS4. Yeah
