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February 2024 by Bridgette Mansfield
Been a loyal GameStop customer for a very long time for always tried to defend this company against the backlash they got but today due to another location I’ll be going else where the game stop in Sandhills worked with a gentleman name Dayton he went out his way to take time to actually explain to me some new changes got the product I needed and made sure he made things right for me vs another GameStop who treated me like an idiot the manger couldn’t even make the time to explain things to me like I was a bother because I was confused so To Dayton from the Sandhills location thank you for actually making a very bad situation better
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February 2024 by grayson samuel
GameStop always is a great experience
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January 2024 by Israel Allen
Showed up at 7:20 to be greeted with a sign saying they’ll be back 30 minutes prior to close. Highly unprofessional wouldn’t recommend
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December 2023 by Christina M.
I ordered a Nintendo switch online and it was defective. I took it to this site and Matthew not only assisted in figuring out the issue he fixed the problem by switching my system with new one. The store was incredibly busy and they were moving fast but he took the time to fully assist me.
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November 2023 by Jordan Fritz
Great staff. Just ridiculous prices like everyone else.
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October 2023 by Matt L.
staff is friendly
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September 2023 by Andrew Davis
Only store close to me that had the Pre-order that I needed..Killian Rd sold the pre-order copies so I will no longer be pre-ordering from them any more.
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September 2023 by Alex Jiang
This guy name anth who works here is rude, he seemed like he has an attitude and looked like he didn’t want to be at work…. Jesus
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September 2023 by M. H.
Called, spoke to a rep, and said I'd be by in a just a moment to purchase the game (was leaving carpool at the time). Watched the guy lazily walk across the street to Five Guys, after he closed the shop at 2:45 when I rolled up. ONLY car on that strip. We literally looked at each other. He KNEW I was coming! Rather than turn around and easily sell the item, he continued. So, I asked when he'd be open again, & he points, "It's on the (handwritten) sign." Unprofessional jerk. 30 min break when your store says it's open until evening? I'll buy from Amazon before spending money with that crummy worker. I'd never recommend this place due to that guy.
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September 2023 by Cody Rega
Had a mix-up where I received a PlayStation/PC headset while trying to purchase an Xbox headset. Brought the item back with the receipt and the staff was able to quickly resolve and swap the items. Great help and friendly staff.
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August 2023 by JAVON SMITH
Many staff members are not familiar with store policies and procedures. I had to call customer services to get the information the store had on hand. Tried to return Switch console that my 5 year never used for cash. The employee forced me to do a debit card transaction when cash was supposed to be paid out(per another store member). Now I have to wait for the money I should have received in cash. Simply will never do business with any GameStop moving forward. 4hrs for one return is insane.
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August 2023 by Dayonna Wynn
Finally received the receipt via email from GameStop customer service line. Went back to this location and still gave us a hard time. We should’ve received the money back in cash but now we have to possibly dispute the transaction with our bank. The worst part is we have a warranty that last a year, we purchased this product and warranty 5 months ago and they couldn’t find our account because they didn’t input our phone and email correctly. Worst experience! I’ll never buy a product from GameStop ever again!
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July 2023 by Mari Love
Guy that works there was rude and unprofessional!
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April 2023 by Chris Williams
Great selection - my kid loved the game that he picked out - also they had some great used / refurbished items - staff was friendly
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April 2023 by Gabriella Magun
Walked in recently. The person working was constantly on their phone and welcomed other people in, but when my partner and I walked in they ignored us.
