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February 2024 by R
Great service always
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January 2024 by K Penney
Easy online ordering and setting my appointment. I dropped my vehicle off at 10am and was told it would be ready at 2pm. I received a call at 12pm telling me I was ready. Excellent
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January 2024 by Grace Jacaruso
I went to get my tire pressure checked and had such a great experience! Quick and easy and the person who helped me was very kind. Would 100% come back.
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January 2024 by James Gregory
You couldn't ask for a better overall experience. If you work in the downtown Columbia area, they're very convenient for a walk to and from to get your car serviced or repaired. The gentlemen working there are professional and knowledgeable. They're also very kind. I recommend this business wholeheartedly.
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December 2023 by Matthew Matthew
The service technician broke something. I spoke with the management, and they denied responsibility for it. I make a decent salary in have no reason to lie on someone just to have the vehicle taken care of. I simply wanted them to take responsibility for their errors. Since they fail to do so, I won't return and I have shared this news so that others know how they operate. I don't advise that you take your vehicle there.
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December 2023 by O Iyile
Incredibly rude staff. You tell them what's wrong and they treat you like an idiot for telling them what's wrong and what you would like fixed. All for them to tell you exactly what you just said like you didn't know already and end up fixing it anyway. Insufferable.
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November 2023 by Tracy Forman
I've been bringing my car here for years but this morning was treated very rudely. Won't be back.
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May 2023 by Chase W.
I needed a new tire fast for my mothers car before I left town and they got me in and out in under an hour.
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February 2023 by Mitchel Cooper
They do good service but this is at least the 3rd time I've left my car and it's taken them ALL DAY to complete simple services. I can't keep using them and reccomneding them when you can't count on getting uour car back in reasonable time.
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February 2023 by Kim (Rockie)
About two years ago, I took my car to get an oil change at Goodyear located at 1400, Gervais Street Columbia SC. Before paying I asked if there were any maintenance suggestions that needed to be taken care of. The guy helping me, looked over my receipt and told me there were no suggestions.By 6:00 AM the next morning the oil light came on. I called Goodyear, the manager told me that if I put oil in my car, he will refund me once I got to Goodyear. I didn’t make it to Goodyear, as the car got progressively worse. Later that day, They called and said something to this effect of, "You're going to be unhappy with us, the tech that did the oil change didn't put in an oil filter." He told me that the tech that did this has been in his office crying all morning about it. He said it was unlike this tech to do something like this. I said its Christmas time and people have a lot on their mind. He said that now it would have to go through their insurance company. I was denied. They admitted fault, refunded my $16.00 for the oil I put in that morning, and denied my claim, I was denied by their insurance. I was never made whole. My car died and they didn't even refund the oil change.Update 1/17I saw Goodyear reached out to me because of my review. I called and ,Surprise! They will not help me. Guess they just wanted to appear helpful. Please go somewhere else. Save yourself.
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February 2023 by Joe Connolly
Really honest guys.My daughter went to the “other guys”. They wanted to sell her 2 tires due to a screw too close to sidewall.We have always been a Goodyear family.I told her to go up the street.Not only was screw NOT too close to sidewall. Screw hadn’t even punctured tire. Just stuck in thick tread.Dad’s…feel okay sending your kids here.
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January 2023 by Emma Studeny
Always greeted with a smile by every team member. I drive out of my way to come to this location as they have always taken excellent care of me.
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November 2022 by Andrew Biswell
My daughter went to this location to for a simple oil change so she felt comfortable driving home for Thanksgiving break. When she arrived for her appointment she was told that her car requires, their word, a synthetic oil change. That is an untrue statement. Ford does not require synthetic for her car, it is recommended but not required. So they lie to her and try to take advantage of a young woman, a college student with a fixed income, who us a hundred or so miles away from home and try to upsell her to a product she does not need. I should not be getting a phone call from her with her being in tears because you want to make your sales quota for the month. Unacceptable and i will not recommend Goodyear to anyone i know every again. Completely unprofessional and uncalled for.
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November 2022 by Whitney Gibson
First time going here ever and highly disappointed in the microaggression that I faced for the brief time I was there. A young man allowed me to get in front of him and the gentleman at the counter seemed bothered by it. I stated that the gentleman allowed me to go first and he waited until the young man validated that. Even then he gave me a look of disgust and just stared at me. Finally I spoke despite wanting to leave. He answered a couple of my questions and instead of dropping off the vehicle I just said I needed to check something and left. Next time, I'll have someone else take the car.
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November 2022 by Candice Morgan
The people at this location are professional, prompt, effective. I’ve taken my car there for oil changes and maintenance for years and can’t recommend them enough.
