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August 2023 by Ilsa Young
Joy was so helpful in helping me choose my new tires and setting up payment plan.
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July 2023 by Patricia Brandon
Thank you, Joy, for coming out to my car there in the parking lot! (I’m in a wheelchair and the passenger door was stuck on my chair/lift somehow!) But Joy helped with the fix! Really, could it get any better than that? Wow!!!
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April 2023 by Dacker 44
On our way to vacation and we had a tire blow on us. The staff couldn’t have been nicer, more professional and accommodating…if we ever need tires again and we’re passing through we would not hesitate to stop. If you live in the Columbia area make them your source for tires and service. We would if we did.
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April 2023 by Lisa Grubbs-Carter
This is the family go to place for general auto service and repairs which do not require dealership attention. Great staff
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March 2023 by adam tate
Rating a two stars for the reasons of they met expectations for replacing tires and performing an alignment.Subtracted points for a few reasons:-Due to recent expenses, I was a bit budget conscious. I chose some cheaper Cooper tires. Guy from Goodyear (assuming manager or supervisor) called to sell me on Goodyear assurances instead. He said he would give them for the same cost, I’d get a rebate, and he would try to let me use an additional $50 discount for signing up for text alerts. Unfortunately the woman who runs the register refused to try the $50 discount, informing me they gave me enough discounts already. She must have been confused- it was Goodyear who wanted me to but the assurances. I wanted the Coopers with the additional discount. I was doing them a favor because they didn’t want to order the Coopers.So for matters of customer service I deducted a few stars. Be careful when negotiating price with this location. Know how much you are paying up front and don’t let them talk you into decisions that only help them.
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March 2023 by Chal Capone
PRICE-GAUGING, RUDE and MISINFORMED STAFFStaff is misinformed and without matching their energies/attitudes, outright rude. BRIAN in particular….first impression was him yelling at a co-worker for “interrupting the customer” - referencing me - when we weren’t even speaking at that time.He’s an extremely combative person, to the point where he was correcting the way I pronounced words, aggressively.About 40 minutes after dropping off my vehicle, Brian calls me 5-times consecutive (I was at my daughters DR appointment), and insisted that I either pay extra for a service I did not need or pick up my vehicle.I picked up my vehicle and took my business elsewhere, after disproving what he was attempting to up-charge me for. Next place I took my vehicle had no issues with the alignment that Goodyear insisted needed extra work to accomplish.Truly terrible experience. Was expecting much better from an established company like Goodyear, and was willing to pay the little bit extra they charge in comparison to their competitors, but instead received what are the largest cardinal sins when looking for vehicle maintenance
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February 2023 by Jared Preston
Brian and June were extremely professional. They understood my urgency and took care of me, exceeding my expectations. Great facility and staff!
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February 2023 by S
Brian is the best!! I no longer go to any other place for my car because getting scammed is so easy! These people do not rip you off at all. Brian hooked me up with a great deal and made sure that my car was in its up to most perfect shape that I can drive safely - for a very very long time. The warranty is great, brian explained everything very perfectly to know I wasn't getting ripped off and everything was at a reasonable price. It's better to go to an actual auto service place knowing everything is accounted for seriously rather than going a bit cheaper to someone else and then having more issues in the long run. 1000 stars rating!! Also took exactly the time they estimated. Super fast and friendly people!
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January 2023 by Niece Mac
This Good Year most definitely saved me, I was on my way to Atlanta from VA and I caught a horrible flat & was unable to drive but I made it to this Good Year location on my run flat tires I got there and was greeted by Bryan who was very helpful upon my walk in I needed one new tire but I purchased two tires they were short on workers and explained to me it would take about three hours for them to service my vehicle however it didn’t take that long I was only there for about a hour and a half I just want to say I am grateful and appreciate all the staff they were very friendly and helpful & I would definitely recommend this location.
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January 2023 by William Moore
Outstanding professional service. Trust Robin Williams the service manager to resolve any issue with my vehicles.
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November 2022 by Courtenay Constable
We needed air in our tires and the manager checked all 4 tires and 2 of our rental car tires were actually over-inflated! He let some air out and inflated our low tire. He was very helpful and funny. He would not accept a tip and did not charge us. Great service, sorry I didn't get his name. I assume he was the manager. Sounded like he was not a SC native, maybe Northern?
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November 2022 by Ashaya Seigler
Scheduled an appointment online. Had to wait 20 minutes to get service. Was told that they left a voicemail when they called me earlier which they never did. When I called them back they didn’t answer. Told me they wouldn’t be able to change my oil till 2 when my appointment is at 11:30 & said they had other appointments at the same time. But I scheduled my appointment in advance so I don’t understand.
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October 2022 by Marriah Polk
Brian was the best!!! He took care of everything my vehicle needed and his customer service is amazing. 10/10 recommend him if your vehicle needs work.
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August 2022 by Vanessa Cooper
I love Goodyear! I've taken my car multiple places and Goodyear has always been the best! The workers are always so cool and nice! They are always fast and efficient. I'm a college girl and my knowledge with with cars isn't the best but they always tell me exactly what I need! 12/10 recommend!
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August 2022 by Chris Morales
Good people providing good service. If you're in the business and are interested in a new job, go check them out. Great location.
