-
November 2023 by thomas grant
This was one of the worst hotels I've ever stayed in and that's saying something since it's on Bush River Road. From no phone service to mold in windows to "tricking" on the lower floor to people sleeping on the stairs to no breakfast available even though it was advertised, I felt ripped off.Safety: There's "tricking" going on and people who don't live there sleeping on the stairs.
-
November 2023 by Jonathan Fenters
Lady at the front desk was nice but that’s about all this place has going for it. Came back to the hotel after going to the vista and there was a woman passed out beside the stairwell. When me and my buddies passed her in a hurry we were then greeted by a homeless man with syringes laying around him on the second floor who asked us if we had a lighter then proceeded to follow us until we got to our room. Not to mention the roaches we killed in our room. Do yourself a favor and just sleep in your car if it’s between this hotel or your car. Just don’t do it in this neighborhood.Safety: It’s not
-
November 2023 by sean hills
The hotel wanted to charger 100.00 for a service dog. My brother has PTSD.But all the other people come in there with dogs they don't charger. They are so many other people are late with there payment everyday they don't say nothing to. My room Had bugs I asked for spray they told me until I pay the 100 for my service dog they were not given no bug spray.
-
October 2023 by Donald Crosby
If I could leave no stars I would. Place smelled of marijuana everywhere. Holes in room walls, tears in the carpet, cigarette burns in the comforter. Stay clear of this place if you can. Worst hotel I've ever stayed in.
-
October 2023 by Roy S
This is a complete dump of a place with unsafe conditions. Holes in the walls, no working smoke detectors, fixtures obviously missing, not even facial tissues in the bathrooms. Avoid at all costs.Safety: It is probably illegal to have removed smoke detectors from all the rooms. I can’t believe this place is even in business at all.
-
September 2023 by Victor G.
OMG. This place should be razed to the ground. Dirty. Unsavory patrons. Smells like mold and weed. Almost forgot.... If you're worried about door dings just pick a spot next to one of several abandoned cars in the parking lot.... Easy to spot, no tags, flat tires, and sometimes blocks of wood under the tires to keep them from rolling. This does seem to be quite the spot for bicyclists. Quite a few of them riding in here going up to a room and leaving within a few minutes. Maybe they're grabbing a quick drink of water before they continue on their bike trip.Breakfast? Yes it's included! Well sort of.... If you consider breakfast to be a cup of coffee then you're all set. If you want anything else that's a problem. The ONLY food thing there is a waffle maker. Not WAFFLES, just the MAKER. Guess the batter ran out long ago right behind the hotel owners hopes and dreams. Not a muffin, not a cookie, nothing else.
-
August 2023 by denise johnson
Lady at front desk was AWESOME!We killed 5 roaches in our room!NOT a kid-friendly area!
-
July 2023 by Shammond Perry
I booked a reservation here thinking I would find the three to four star rating given online and I got one star this hotel doesn’t appear appealing to the eye let alone did I feel safe staying there with my family we didn’t even get out the car and when I tried to cancel the two day reservation they wouldn’t even attempt to refund me my money or even half and we didn’t nor could we stay the conditions of this location only shows that it should be torn down!!!!
-
July 2023 by pughroderick1
1. Language barrier at check in.2. I got switched to a three rooms to find the right room .3. The rooms and building are so outdated with bugs.Go to another location, if you can afford it.This place is not military/veterans friendly.
-
July 2023 by Christina O
Hardly a good hotel unfortunately I didn't know before I got here and there are no refunds on booked rooms. There is hardly any breakfast they advertise. No one told me about the gym so I'll ask today. The front desk was new and friendly. The room itself has small beds. Fairly clean besides the mold in the top of the bathroom roof. There's no light above the stove. The fridge and stove top works good tho. Make sure to buy food if you're going to stay here. Also smells like weed and cigarettes in the hallways.
-
June 2023 by Rachel Correll
Booked our 2 night stay through Priceline 5/30-5/31/2023. Front desk attendant, Jack, was extremely rude and aggressive with several guests in front of us. My husband told Jack that we had a reservation, Jack said we would need to pay an additional $20 fee for our 6 year old son. He the asked for documentation for our service dog, my husband informed him of our rights to have the dog accompany us and that Jack is not privy to our personal medical records.Jack then told my husband that he would not let him check in because he was on a DNR (do not rent) list and we would need to call Priceline.Priceline spoke to the front desk agent directly and he said that he put my husband on the DNR list became he damaged property, which is an horrible accusation and absolutely false. And now no refund because of this.Wyndham is a well known and respected brand so we trusted it. I have called corporate 10-15 times to express my concern about this property and employee. I either get no answer when dialing the customer service extension or I dial a different extension and told I will be put through and then disconnected.I expect more from such a reputable brand and hope no one else has their name branded and hard earned money taken. Horrible experience and will not trust Wyndham properties to stand by their brand or customers again.
-
May 2023 by Misty W
Older hotel. Our bathroom door wouldn't even close. Some other patchy work had been done. We got there at night and it seemed a little sketchy. We didn't have a remote in our room so I had to get one from the front desk. Beds were fine. Not a lot in the way of things for breakfast.
-
March 2023 by ty collins
The room is big and could be nice except the carpet is filthy and the outside rails for the balcony don't get cleaned that's clear ... But has a refrigerator, sink, two stove tops, and microwave... Which is a big plus.Rooms: Big spacious king bed.Food & drinks: Lots of food choices on uber
-
December 2022 by Brent Sheffield
This is an extended stay location. Nothing wrong with that… but it does tend to attract the “typical” extended stay patrons. So beware.
-
November 2022 by Ashley Owens
Suzin ( the apparent manager) was SO rude while I was on the phone trying to figure out a stay and rooms to the point I didn't even book with them. I wouldn't recommend!!
