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February 2024 by Julia B.
I have been coming to Immaculate Piercing for nearly ten years now. It's in a great little spot in the Five Points Downtown District. Over the years, I've been pierced by Sarah (owner), Ryan, Robbi, and, more recently, their wonderful apprentice, Van. Their staff is the BEST (s/o to their jewelry specialist, Anne, as well)! Immaculate's level of professionalism is unmatched compared to any other studio/shop in the Midlands. They take their time going over aftercare instructions, and it's clear that safe piercing is their top priority. They are upfront and transparent with their pricing, and the jewelry selection is top notch-- I am mesmerized by the pieces every time I come in! Absolutely love this business and their staff. Highly, highly recommend.
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December 2023 by Ash G.
First time here and the wait time was horrible. I just requested a replacement jewelry. It took far too long.
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October 2023 by Jesselyn Dreeszen Bowman
Sarah is wonderful! She explains what to expect in detail during the piercing and made me feel comfortable the whole time. I wasn't happy with how the piercing looked and Sarah was super nice about re-piercing it again the following week at no additional charge. The front desk person is friendly and helpful. They have a great selection of jewelry. I would never go anywhere else in Columbia!
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October 2023 by Sasha Perez
I have been serviced by Immaculate plenty of times. From piercings to jewelry changes and other services, I can say that each and every time, I was always treated with kindness and respect. The professionalism is otherworldly. Any questions and concerns I had were met with informed answers. I have always felt comfortable and safe in the hands of Immaculate. They also have beautiful jewelry, and the quality is worth the price! This lovely crew knows what they are doing! If you go anywhere to get a piercing, choose Immaculate!
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October 2023 by Nan Hardwick
I can’t begin to describe how amazing this place is and how wonderful the staff are. I’ve already left a review from my other google email but, they are so fantastic, I had to sign into my old account because I wanted to leave another one.I’ve had several piercings done at Immaculate Piercing and have not had a bad experience yet.Today I went all out and had my nipples pierced. This is something I’ve been contemplating doing for the last several months so a few weeks ago I had a consult with Maggie to discuss the piercing process, aftercare, etc. She was great. She was very thorough with her explanations, and extremely helpful at answering any questions I had, which finalized my decision to get the piercing.I booked an appointment and, today, I finally got my nipples pierced!Sarah was my piercer and I don’t even have the words to begin to describe how amazing she was. From the time I walked in to the piercing room until the second I left, I could tell her top priority was making sure I was okay. She has such a calming demeanor and makes you feel completely comfortable throughout the entire process. She explained everything she was doing, step by step, and did not continue with anything until she made sure I was ready. She is amazing at what she does and I promise you will not regret going to see her. My husband stayed with me during the procedure and she was kind enough to answer a few questions he had about one of his previous piercings.I also want to brag on Anne at the front desk. They had such a friendly attitude and did an awesome job of explaining the different jewelry options, aftercare, and pricing. They were also super patient with me while deciding which jewelry I wanted to go with. While I was waiting, I watched them interact with the other customers and their kindness never faltered.Last but definitely not least, I want to give a shout-out to Van. I didn’t have much interaction with them during this visit, except for a brief “hello” in the waiting room, but they have been awesome during all of my other times at Immaculate Piercing. You can really tell they care about their customers and want to make sure they’re satisfied.Everyone here is absolutely amazing and give off the best energy. I’m already deciding on my next piercing just to be able to interact with these individuals again! If you’re contemplating a piercing, just bite the bullet and do it, and do it at Immaculate Piercing. :)
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October 2023 by Morgan Freeman
I purchased a tiny $190.00 nose ring that broke. I was told my warranty doesn’t cover breaks or things of that sort because jewelry breaks that’s what they do. So they offered me 20% off another ring instead of replacing the ring. That’s a lot of money to spend and then tell your customer I’m sorry but my manager said we can only give you 20% off on your next piece of jewelry. Not 40% Not 50% but 20% off. GTFOH it broke that morning but no one ask and also you didn't explain in detail in person like you did in the reply. Its ok I just took business else where
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October 2023 by Lauren Noesner
Extremely knowledgeable, communicative, and great to work with. They were excellent about talking me through every step, discuss what I should expect for healing times, and then help with the process of selecting new jewelry that would work best for me. I was incredibly impressed by their approach, empathy, and service. Highly recommend!Service: Nose piercing
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October 2023 by Jazariah B
Went there today to get all 4 piercings done in one sitting. Staff was super friendly and helpful, especially the woman that worked with me and did my piercings. Pricing is pretty good for the services provided, and I love my piercings very much :DService: Nose piercing
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October 2023 by Anna Cooper
Everyone was super nice there!! They answered all my questions and walked me through all parts of the piercing & what was going on. All the piercers and staff also made a point to try and use costumers names once they knew who you were which made it feel a lot more personal than other places I have gone to. Def will be returning here!!Service: Ear piercing
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August 2023 by Shannon Fitch
Amazing services!! Everyone here is beyond professional. From picking out jewelry, to going over aftercare, the whole staff is amazing. Maggie, my piercer, explained everything she was doing step by step. I was so comfortable with her the whole experience. I wasn’t feeling the best afterwards just due to the pain, and she made sure I was 100% ok before I left. She didn’t rush me out or make me feel like an inconvenience. Truly exceptionally!!
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August 2023 by Claire Rea
Just got my helix piercing yesterday at immaculate! They did a wonderful job, they helped me pick out my jewelry too! Maggie did my piercing and she was so comforting. Definitely coming back for more!
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August 2023 by KYS Cody
We called regarding piercings and related questions, we were then told they accepted walk ins. When we arrived we were told that they were booked for the day and only accepted appointments online. When we went to boom the online appointment there is an associated $15 booking fee. So we drove 25 minutes to be told to pay $15 to book online. Beyond disappointed, definitely won't be attempting to book after their 100% mask policy, assanine booking policies, and being told conflicting information over the phone.
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July 2023 by Kimbrellyn Muhammad
Wow is all I can say. The level of professionalism at Immaculate was beyond my imagination for a piercing place. Sarah was gentle and kind the whole process. They sterilize everything!! Clean and comfortable place.
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June 2023 by SamR_8795
Excellent studio and amazingly professional! Be ready to spend some $ but you’ll be very happy with the quality of your customer service, jewelry, shop, and piercing experience. They are super pleasant, honest, and professional. Highly recommend!!
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June 2023 by Parkin Sentance
Made an appointment online and got my nostril pierced here last Saturday. Making the appointment was very easy, and it was full of information on what to expect and procedures (i.e. masks mandatory, but provided, arrive early, will take about 30 min , etc).When I got there, the associate at the counter was very welcoming and super friendly. They went over my check in information, my jewelry options, and aftercare. After all that was done and my jewelry was selected, they let me know to wait a few minutes while the jewelry and equipment was sanitized and that I would be called in shortly.Sarah was my piercer and she did an amazing job. She was very friendly and informative. She told me exactly what to expect and walked me through what she was doing before, and as she was doing it. She took time to make sure I was happy with the placement. The piercing itself was very quick and practically painless. She made sure I was feeling alright before leaving.Overall it was probably my best piercing experience. The studio is very clean, the staff is very friendly and informative, and the prices are fair. Highly recommend coming here!Service: Nose piercing
