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March 2024 by Kezia Nixon
Quite literally the worst experience I’ve ever had with car maintenance. I called ahead of time and was told I would be out in 15mins. That promised quickly turned into a well over 2hr experience of nothing but sitting in my car on the track. Come to find out they did not even as much as have the necessary resources to carry out my transmission fuel change. I waited so long my blood sugar was dropping. A young man there was kind enough to offer me a snack. This is not a place I would ever recommend to anyone. Thankfully I was given a small discount as an apology for my inconvenience.
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February 2024 by Deborah Grieb
My loyalty over the past several years was demolished today.I went in for an oil change.5.7 quarts of synthetic blend.I was not happy with the fact that they vacuum the oil out of the engine.I was told that it is because if there's ever a leak at the drain plug they know it wasn't their fault.I later found out about some lawsuits that have occurred because of techs not replacing the drain plugs. (Not this location)I used the stay in your car service intentionally. No pricing on the walls, but I have been coming here for so long that I knew it was about $35-$40.In fact, the Midas next door is running a special for the same oil change for $24.99 + tax but I chose Jiffy Lube because I wanted to stay in my vehicle.To my surprise and anger, the tech came back with a price of $109!After a long argument I ended up paying $71 just to get out of there.Needless to say, what they gained today by ripping me off they will lose over time without my business.With 4 cars at our house and the information being passed onto others it shouldn't take long.I will say that the techs working on my vehicle were fast and courteous.
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February 2024 by Miranda Staples
Staff was friendly and helpful. Everyone worked together to get me out quickly. Great job! The waiting area was clean and there were snacks available for free. I will return!
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January 2024 by Vincent Robinson
Kathy is great for the business !!!!!
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January 2024 by Team Lab
Quick service
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December 2023 by Slim Goody
Great service
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November 2023 by Chuck Heard
Fast and efficient. Staff was friendly. Would recommend.
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October 2023 by S Patrick
Kenny is a true professional. He took his time to explain different types of oils available. His patience was a gift within itself. Thank you soooooo much Kenny. More businesses need more of the kindness that you provided.Service: Oil change
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October 2023 by harley miller
Kenny was amazing! He was kind, attentive, and honest! He got my car in and out as fast as he could and went above and beyond for our family, while working within our budget. Definitely will be coming back if we are in town again!
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October 2023 by Lauren :P
Amazing service! Super friendly and told me about the deals going on. Definitely coming back.Service: Oil change
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October 2023 by diego burgos
Found my new oil change + services.Stopped this morning (9.5.23) for a differential flush and instead of, sure we will take care of that for you, this guy asked me what year my car was and how many miles on it, I told him and he says you don’t need that service right now.Is good to see that honesty still exists.You just got a new customer.Forgot to mention that this two guys are friendly and with a good sense of humor.
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September 2023 by Ashlei Jackson
This was my first time coming to jiffy lube for an oil change and Kenny was the best! I called earlier in the day and he was so nice and helpful over the phone and was the exact same in person when I arrived. The service was fast and the customer service couldn’t have been better. I’ll definitely be returning for service in the future.Service: Oil change
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September 2023 by Breanna King
Service was amazing! I was Serviced by Kenny and he was extremely impressed at his knowledge, service and advice he gave me. He got me in quickly and informed me about the services he was doing on my car and why. He also vacuumed out my car judgement free lol 10/10 highly recommend! Will definitely be going to see he again.Services: Air & cabin filter replacement
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September 2023 by Elonda Styles
See Kenny! I made one call because i headlights were out and I didn’t have anyone to replace them! He told me to come right in! I pulled up and he changed them effortlessly and saved me a traffic stop! ASK FOR KENNY! He’s the best!!!!Service: Oil change
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September 2023 by Chryss Smith
Ken is definitely delivering the world class customer service & service experience. Where he goes, I will surely go! Ken is amazing!
