-
December 2023 by Me Me
Great place!! Get all those hard to find sneakers ♥️?
-
June 2023 by Berny Kouadio
Great place ?
-
September 2022 by Trice G
We always shop Journeys visited this store to get my daughter's shoes for back to school. They were out of her size so the sales associate offered to order them and have them shipped to us. I was able to order on my phone the time I reached the register but I will visit again soon.*photo just for proof.
-
August 2022 by T. Renna G
We always shop Journeys visited this store to get my daughter's shoes for back to school. They were out of her size so the sales associate offered to order them and have them shipped to us. I was able to order on my phone the time I reached the register but I will visit again soon.*photo just for proof.
-
February 2022 by Furman Lee
(REFURBISHED SHOES AT NEW PRICES)I went to Journeys and brought three pairs of boots. One of the styles were not available in my size so they had to be ordered. I opted to have the shoes delivered to Journeys for pickup. 3 days later I arrived at Journeys to pick up my brand new shoes and the store worker presented them to me already boxed and bagged. But before taking my newly purchased item into possession, I asked to look at them first. I'm glad I did that. I'm also glad that I did not have them delivered straight to my door step. While inspecting my newly purchased boots I noticed something. THE TIMBERLANDS THAT I PURCHASED FROM JOURNEYS WERE NOT NEW AT ALL, THEY WERE A REFURBISHED PAIR. It was a good refurbish job however, I paid for a new pair. I didn't attempt to negotiate the price because I wanted what I paid for... A brand new pair of all white with black bottoms Euro Timberlands. Any shoe fanatic can especially identify a pair of refurbished white shoes. Come on Journeys really?? The store worker attempted to call around to a couple of other Journeys stores and somehow, I knew that I would hear exactly what she told me, ("no one else has them"). I'm not desperate. So keeping my entire cool.. I asked for a refund and left. Funny thing is, the same night that I went home with my original purchase, I began to search for other Timberland shoes that I could order through Journeys, and even came back with a picture a pair to ask about. NEVER AGAIN! I've heard about these types of things happening, and shoe people know exactly what I'm talking about. But I didn't think that it would happen at Journeys, and especially in Columbiana Mall. Maybe at Columbia Place Mall on Two notch... But on Harbison Blvd....?? ("INSPECT YOUR PURCHASE CAREFULLY, DONT BE DESPERATE, GET WHAT YOU PAY FOR") Next stop... Timberland web site.. ONE MORE THING.. my experience at Journeys as it relates to my sales person was a good one. However, that does not negate the fact that (REFURBISHED SHOES ARE BEING SOLD AND BRAND NEW PRICES!) Refurbished white shoes... Really...!!
-
November 2021 by Alicia Bugosh
Bought a pair of purple converse high tops.
-
September 2021 by Cynthia Sweet
Love this Company.
-
July 2021 by Ne Ne
Customer service was great. Young man really was nice and assisted when needed. Definitely will be back.
-
May 2021 by NeNe W
Customer service was great. Young man really was nice and assisted when needed. Definitely will be back.
-
February 2021 by Shanetta Mcwhite
They were terrible, they never have your sizes, and poor customer service.
-
January 2021 by BERTHA BOOKMAN
Ordered online size wasn't in store
-
December 2020 by Journie McCall
Love this store great staff , clean environment great customer service
-
February 2020 by Oliver Mullarkey
Not a large variety of shoes but the ones they do have are cute I got me a nice wallet there. ???
-
January 2020 by JoJo Poppy
Fun shoes and friendly people!
-
January 2020 by Darrell Boyleston
Excellent Staffing. Great product.