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January 2024 by Eddie A.
I had an awesome experience with Koger Paint and Body Shop. I shopped around and their quote was definitely the most reasonable. They left no stone unturned in trying to find reasonably priced parts for my vehicle. My car looked like-new once they finished and I received many compliments from co-workers about how good the car looked. My interactions with everyone involved were always pleasant and their responses were timely. I have already recommended them to family and friends. I would definitely use them in the future, if needed.
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October 2023 by Gee Ma
The people at Kogers are great! They were very friendly & personable & able to do exactly what I needed with professionalism & a great price!Service: Body & Trim
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June 2023 by Wayne Gilbert
Great service! People you can trust to get you back on the road.
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March 2023 by Michael Hare
Mr. Koger will find a way to get your car fixed when all the big chain body shop just make excuses.
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December 2022 by Crandall Mcknight
Quick and easy
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November 2022 by Casandra M Smith
GIFTED AND BLESSED ? WITH Divine skills~ ☆☆☆☆☆☆☆☆☆☆☆☆Services: Painting
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October 2022 by Jon Mender
Great company to.do business with. Prompt and fair with changes. The best in the Columbia area. 5 Stars
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October 2021 by Gertrude Holloway
Awesome , the best!!!
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October 2021 by John Smith
I made an appointment with the son. I come by and the mother(unprofessional, customer service skills are non-existent) says her son is out sick and come back another time. I told her I had an appointment. Again she said he's out and she doesn't know when he'll be back and come back another time. There was no effort to see if someone else could assist me or even find out what I needed. I told her it was an inconvenience for me to just come all this way(I don't live in the area) and come back and not even know for sure when it's going to get worked on. I asked twice "So there's no one else here that can help me?". There was still no effort to accommodate me. Once I said nevermind and I would just go somewhere else, only then did she bother to check and see if her husband(owner) could work on it. The office is dirty, the chairs are dusty, there's an old bookshelf in the corner with dusty dog eared phone books. They told me to leave my number for them to call me when it's done. The next day, I waited all day and no one ever called me like they said they would. Finally I called them only for them to tell me it had been ready for a while. At that point they closed in an hour and I had no one to take me up there. I told the owner I was coming by the next day. I get there and I'm told the owner is not there, the wife is at home, the son is out sick and no one else is allowed to process my payment except the owner because the office was locked. They told me he'd be right back and I could wait-indefinitely-for him or come back. I cleaned out my car before I left it there but forgot about the $20 in my change drawer because I never use cash. Of course it was missing when I got my car back. I let the owner know and before I could finish my sentence, his reaction was completely unprofessional, irate, yelling, kept interrupting me and ranting "Why did you leave it in there???? You shouldn't have left it in there!!!!" Just going on and on, etc . . . I had to tell him repeatedly don't raise your voice at me and please let me speak. He still wouldn't calm down. Then he brings all of his employees out to ask them in front of me. Of course they all denied it. Only one of them actually answered the question. Then he tells me just go! Just leave! I don't need this! Nobody stole from you! This has never happened since I've been in business! Etc . . . He also had the audacity to start complaining to my uncle who drove me up there-right in front of me-all the while leaning on my vehicle saying "was actin' like the car needed to be done so badly and didn't even come get it yesterday!" REALLY!?!? There's so much more but it's too long to put. No one had a mask covering their face either. What stands out to me the most is the unprofessionalism, zero customer service, apathetic and nasty attitudes the owner and owner's wife have. DON'T GO THERE!Service: Body & Trim
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October 2021 by LaShawna J.
Don't take your car to this shop. They are a bunch of crooks. The son is the one who was dealing with my husband for the repairs on his truck. Come to find out the mother calls the shot. My husband was told one price to complete the repairs, then the mother called my husband and asked for his insurance contact information, which she had no right to do that being that my husband already spoke with our insurance company about the amount that would be paid to complete the work. My husband already made a deal with the son on how much he would charge to complete the work. Then not only that the son kept my husbands truck for over three weeks. When my husband tried contacting the son he kept pushing the fact that he need more money to complete repairs. My husband stopped by the shop and gave him a down payment for him to start the job. Then it turned out to be another issue after that. My husband was so upset with the son that he threatened to come and get the truck and take it someplace else. The son then stated that it would not be necessary for him to to pick up the truck and that he would repair the truck for the price they had agreed upon.It was just so much back and forth with this repair shop. All I can say the customer service sucks and the mother was very unprofessional. If you want your vehicle repaired don't take it here.
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February 2021 by John S.
I made an appointment with the son. I come by and the mother(unprofessional, customer service skills are non-existent) says her son is out sick and come back another time. I told her I had an appointment. Again she said he's out and she doesn't know when he'll be back and come back another time. There was no effort to see if someone else could assist me or even find out what I needed. I told her it was an inconvenience for me to just come all this way(I don't live in the area) and come back and not even know for sure when it's going to get worked on. I asked twice "So there's no one else here that can help me?". There was still no effort to accommodate me. Once I said nevermind and I would just go somewhere else, only then did she bother to check and see if her husband(owner) could work on it. The office is dirty, the chairs are dusty, there's an old bookshelf in the corner with dusty dog eared phone books. They told me to leave my number for them to call me when it's done. The next day, I waited all day and no one ever called me like they said they would. Finally I called them only for them to tell me it had been ready for a while. At that point they closed in an hour and I had no one to take me up there. I told the owner I was coming by the next day. I get there and I'm told the owner is not there, the wife is at home, the son is out sick and no one else is allowed to process my payment except the owner because the office was locked. They told me he'd be right back and I could wait-indefinitely-for him or come back. I cleaned out my car before I left it there but forgot about the $20 in my change drawer because I never use cash. Of course it was missing when I got my car back. I let the owner know and before I could finish my sentence, his reaction was completely unprofessional, irate, yelling, kept interrupting me and ranting "Why did you leave it in there???? You shouldn't have left it in there!!!!" Just going on and on, etc . . . I had to tell him repeatedly don't raise your voice at me and please let me speak. He still wouldn't calm down. Then he brings all of his employees out to ask them in front of me. Of course they all denied it. Only one of them actually answered the question. Then he tells me just go! Just leave! I don't need this! Nobody stole from you! This has never happened since I've been in business! Etc . . . He also had the audacity to start complaining to my uncle who drove me up there-right in front of me-all the while leaning on my vehicle saying "was actin' like the car needed to be done so badly and didn't even come get it yesterday!" REALLY!?!? There's so much more but it's too long to put. No one had a mask covering their face either. What stands out to me the most is the unprofessionalism, zero customer service, apathetic and nasty attitudes the owner and owner's wife have. DON'T GO THERE!
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October 2020 by Elizabeth Sligh
They were very professional and friendly.My family have been dealing with Koger's Paint & Body Shop for years and I always recommend them to others.
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October 2020 by James Lowman
Nice family environment very kind people your car will be fixed wright
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October 2020 by Martha Sims
They did a great job on my vehicle.
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October 2020 by Lee Brown
Mr koger and mrs mable are good people
