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January 2023 by Ron V.
I used to like this Kroger, but it seems as if in the past 6-12 months it has gone completely down hill. They remodeled and changed all the aisles around sometime the past year. They upgraded their cheese section and brought in a lady from Atlanta who really knew her cheeses. She said she was going to be training someone to help her in the new section. She apparently lasted a little over a month. She was very helpful Now there is really nobody that knows much about the cheeses. Went in yesterday and apparently the lady that does work there had left early. None of the there people in the deli area knew anything at all about cheese.Went looking for Cream of Coconut for a cake. They've always had it in the liquor area by their Bloody Mary Mixes, etc. It is apparently no-longer carried. Spent 15 minutes looking for it.Went to the self serve checkout and had a bunch of flowers. They weren't tagged with a price tag, so the lady in self help went over to the phone and over the loud speaker asked for assistance from the flower department. After waiting at the phone for about 2 minutes, she went over and spent about 5 minutes helping another customer, then came back to me, went back to the phone again and asked for help. Two employees came up, neither knew the prices, so they went off to find the price. Total waste of time.Went back today to get something. The line in the first two self helps were about 7 deep with people waiting. They had two cashiers working with a line of about 6 people. The second cashier had two people and she was waiting for a supervisor or somebody to come help with the register. I got in line and she said "This line is closed". The person behind me just rolled his cart to the side and said "I'm leaving this here" and walked out.Something's gone wrong with this store. I liked it better than the new one on Killian only because it was a bit closer and was easier to navigate, but I'm going to start going to Killian. And another note...if you want to get cash back on the self-checkout machine they charge you.Hello Publix!
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April 2022 by Robin C.
Review is of Pharmacist at this location only. Name of Kim. The rudest, most condescending, nasty person posing as a professional that I have ever had to do business with. Will be transferring all prescriptions immediately to another pharmacy. TERRIBLE attitude and so non-customer friendly or helpful.
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February 2022 by Robin Moore
The pharmacy is soooo slow I wouldn’t recommend you go to the pharmacy PERIODTTTT
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December 2021 by Diana S.
I love Kroger on two notch ! The produce is always fresh and has a great selection to choose from ! The employees are helpful and always polite !!! The managers go above and beyond
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September 2021 by Tamika Nikol
So I Instacart on the weekends and I like shopping for people more at Publix instead of Kroger because Kroger is always out of stock, meats and
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February 2021 by Britt Haddock
The past two times I have been to this location there were zero grocery carts available for customers. Employees are standing around chit chatting while every grocery cart they have is in the parking lot. This store needs a new management team. I will be at Publix or Lowe’s foods.
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December 2020 by Brenda Reed-Outen
Awesome prices especially on Stella Rose !
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August 2020 by Danii D Hazel
I will NEVER use their Click List service again. The clerk didn’t bring out half of my groceries and when I called all they wanted to do is play the hold game and the store “manager” Ryan didn’t even have the balls to come to the phone and handle the situation I had to ask for the manager 3 times. I know he was standing there the whole time because I heard when the gentleman was explaining the situation to him. It’s easy for them to take your money but when they mess up they
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July 2020 by Jessica McManaway
If you use Kroger, please do not use the one on Two Notch. They did not apologize for a friend’s family for causing undue stress and basically called them liars for informing them they short changed them. On top of that one of the managers and employees acted in a racist manner. Unacceptable! They obviously do not care about their customers.
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March 2020 by Lindsey Scott
Thank you for working so hard to keep items stocked during the time of this virus. I hope your employees can be compensated a little extra in some way. Thanks for keeping my family fed. Sam's Club can't say the same.
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March 2020 by Jenny Konrath
Nicest place to shop. I'm in a wheelchair, they ALWAYS ask if I need help with anything. SUPERB STAFF.Good Deals. Friendly, Knowledgeable.Clean Store. Can't recommend enough. I can't say I really " like" shopping, but they always make it a pleasant experience.
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March 2020 by Brett D. Roberts
Just a wonderful place to shop, the associates are nice and professional and lots of flowers to choose from as well as the store is clean. Definitely my place to go now.
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December 2019 by Lavernetta G.
Let's me first say I live in the Harbinson area. I came on this side to visit family during the Christmas Season. We stopped by this store because it is in a strip mall and convenient just to pop in. Let me just say this is the worst Kroger's I've ever been in. I have the Kroger app and shop at a Kroger's at least once a week near my home and I like that store. But this store needs a complete over hall. When you enter the store trash was literally every. In the shopping carts ,all in the front area also in the store area. They had buckets in different areas catching water that was dripping from the ceiling just the worst. We used self check out and customer service wasn't any better. Horrible. When I say I would never shop here. Kroger's head manager needs to really look into why this store can operate under such horrible conditions. If I could give this a zero I would .
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December 2019 by Deborah G.
This used to be my absolute favorite grocery in Columbia. Close to home, good service and good variety. Still close to home, still good variety but absolutely no service. I initially hoped that my first bad experience was a "one-off" when there was only one check out line with about 7 people waiting. After the 5th visit with one check out line open and multiple people waiting it is now clear to me that this is simply their new normal. You can either use the self checkout, even with a full basket, or you can wait in the very long line at the one open check out. With the number of grocery stores within a few miles, including a Publix across the street, I think I've finally had enough.
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June 2019 by Mariajeane Weaver
Very nice friendly cashier i love this kroger