LensCrafters at 702 Crosshills Rd is dedicated to providing quality eye care and a wide selection of designer eyewear. They offer comprehensive eye exams, premium lens solutions, and accept most vision insurance plans. Customers have had varying experiences, with some praising the exceptional customer service of staff members like Janie and Trey, who went above and beyond to assist them. However, others have noted changes in management and a decline in the level of helpfulness. Overall, LensCrafters aims to ensure customers see their best, with a focus on convenience and a diverse range of eyewear options.
This is the friendliest store! Everyone is simply lovely and helpful. I have been going to this Lens Crafters for years now and have always been very happy with the help and experience.
June 2026
Ellen was super helpful! My situation was not super straightforward and she helped me find what I was looking for and was patient and kind! 10/10
April 2026
First time at this location and Ms. Bernadette was very welcoming and helping during the checkout process. Tod who did the exams before you see the provider was also welcoming and explained each exam thoroughly. The doctor Courtney Ward was nice and my exam was smooth and easy.
