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March 2024 by Rhonda Livingston
Gisele was great to work with! She spends a lot of time with you and gives you personal attention. She has a great personality and great customer service!
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March 2024 by Cherry Manus
Friendly, everyone was very helpful and customer service was excellent! My experience was great.
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March 2024 by Deborah Royer
Gisele was a pleasure to work with and knew what she was doing. She helped me with new glasses while working within my insurance guidelines. She made it quick and simple.
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March 2024 by Michelle Toburen
We made 2 appointments at 12pm but we both waited almost 30 minutes. Kathryn however was extremely helpful and made the appointment end on a great note.
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March 2024 by Luis Vega
Lencrafters is a welcoming and very warm environment. They treat you well with care and listen to your concerns and help to their best abilities. Thank you
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March 2024 by Stacey Mullis
Gisele was fantastic helping me pick out and get fitted for my glasses. She is very friendly and professional.
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March 2024 by Brittany Wilson
I came in with my son right before closing due to him breaking his only pair of glasses. He can't see anything without them and his replacement pair from our primary optometrist would take about a month to receive. I came here as a last ditch effort and they were truly miracle workers. Everyone I spoke to on the phone and in-store was friendly, professional, and knowledgeable. Even though they didn't have his prescription lenses in the store they were able to find similar frames and fit his old lenses in. The price for the frames were reasonable and they look amazing on him. They also got the job done quickly which is a plus. I definitely will be returning and recommending them to anyone who will listen.
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March 2024 by Jillian Gilbert
Gisele is the best! ? she was so helpful and made sure that not only did I get what I needed, but also help me look at all my different options and financial options.
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March 2024 by Chase Nichols
Doc was awesomeMrs Kathy was fantastic to work with
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March 2024 by Jan Kelleher
Everyone of my team at LensCrafters was pleasant, informed, helpful, efficient and considerate. I appreciate each one: not only the doctor, but the technician who did tests prior to seeing the doctor, Gisele who helped me choose my glasses, measure for and order them, and the gentleman who checked me out.Congratulations to Judy (I believe is her name). You run a tight ship!
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March 2024 by cindy roberts
I feel like I got a great exam which I needed because of my age and Kathy helped me find a perfect pair of glasses for me! I’m so excited and pleased with my experience. I recommend LensCrafters highly. ⭐️⭐️⭐️⭐️⭐️
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March 2024 by Darlene Claire
Judy was very patient and gave me helpful suggestions and I would highly recommend her
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December 2023 by Patricia Davis
A couple of days ago I went to Lenscrafters with my mom to get new glasses for her and we had a great experience. Judy was so pleasant, and helpful. She guided us and told us the best options. We will definitely go back. Judy also has the best nails :)
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December 2023 by Steven Boyer
Went for an exam there only they did an excellent job. They did digital imaging, which I feel much better than the drops and the doctors showed me the photos and explained everything. they were on time for the appointment. There was no wait. Staff was very friendly and deathly recommend this Optometrist group. They are located right inside Harbison Mall.
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December 2023 by Michael Negron
The entire staff on both the Retail and Eye Dr sides were pleasant and professional. My eye exam was quick and easy. The reason I rated a 7 is do to the fact that my script had very slight changes. Supposedly barely noticeable. After two weeks I picked up both sets of glasses and to everyone's surprise the script was way off. I couldn't see anything. The staff took my existing glasses and compared them. They had to return my new glasses and have new lenses ordered. Now we wait another two weeks. Uncertain how the mistake happened and it is understandable that mistakes do happen, but it is a true inconvenience. Again the staff was on point.
