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February 2024 by Josie O.
I just wanted to shop. How is that so hard to understand? There were other people in the store and I felt so targeted. This afternoon I just walked out without buying anything because I repeatedly told this woman that I was fine looking around and she REFUSED to leave me alone. She made a point to tell me all of the prices which is fine but when I told her again I was fine, she continued going and holding me up. It was SO AGGRESSIVE! She made it impossible to shop because she kept asking me stuff. She demanded to know why I was there like it isn't obvious. And then she decided that wasn't enough so now she wanted my name. I think it was Rachel? Whoever the brunette woman is on shift this Sunday. Go tend to the register. Fold some clothes. Check on somebody else. Play on your phone. But stop following people and getting in their faces when they don't want to interact with you.I've been in the store so many times without the hostility before but this person is the reason I'll never be back. I've never met her and all of a sudden she zeroed in on me like it was her job to run me out of the store. I was here to get some new slacks for a business trip. I am busy and need to get in and out because I have a lot of things to do before my flight. If she wasn't so aggressive I could have easily told her that at the register. But I'm not going to buy anything with somebody breathing down my neck like that. I went to J Crew instead where they are ALWAYS nice!
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December 2022 by Lorene
I had such a happy shopping experience at the Loft today. I felt like I went back in time--a time when there were lots of employees around eager to help. A nice lady named Brenda helped me with some items I bought. Since I was alone, I asked her opinion about a dress I tried on. She sincerely told me it looked great and helped me make a decision. People like Brenda do my heart good. She was genuinely kind and helpful. This was my first visit to the Loft. I'll be back.
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April 2021 by Elizabeth Gresham
Nice shop. Nice clothes. Nice staff.
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January 2021 by Melinda c
The store was nice, the sales associate working there was kind of rude, not welcoming at all.
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January 2021 by Glen Neff
Staff was helpful and observing good mask protocols.
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January 2021 by erica c
The store was nice, the sales associate working there was kind of rude, not welcoming at all.
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November 2020 by Joan Bracey
This is my number 1 place
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June 2020 by Marie
This store is clean and well organized. Their clothes are really cute and wash well. I have also found the employees here to be pleasant to talk to and very helpful.
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November 2019 by Deedee Gaffney
Awesome customer service and great selection!! Much better than the other location.
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September 2019 by Brenda Mitchell
My favorite clothing store. Great deals
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August 2019 by Michelle Pamplin
Excellent customer service and they sell plus size at this location
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May 2019 by Guga Mor
Not being Caucasian I was followed around the store a little embarrassing needless to say my cart was full and I left it just as that left the cart at the front near the cashier and walked away no need for feeling this way when you're trying to do some shopping just because I don't look like you
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April 2019 by Colleen Pradel
Clothes can be high and made cheap. Some
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February 2019 by Franchetta Carr
Great customer service. I bought more than I was supposed to because the ladies were so helpful. Thanks amanda.
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December 2018 by Leslie H.
Loft has some nice clothes.