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December 2023 by Jasmine ONeal
Went up there to get an estimate on my car November 13, 2023 had pictures took as well as paperwork done for the estimate. The receptionist stated they would email me when finished. No one never returned my call or did they email me the estimate that I came up there to receive. I called on November 27, 2023 inquiring he told me my information wasn’t in the system and he did not have anything on file for me. I would not recommend this place at all.
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November 2023 by Hope McGill
They replaced a camshaft sensor in my truck. It seems to be ok. Just got it back yesterday. I did wait a long time to get vehicle back. Three weeks. Luckily I have a second vehicle to drive because if I didn't I would have been in trouble. I had to take the vehicle for a good wash when I got it back. I guess from the muddy roads. I don't know. ??♀️
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November 2023 by Iluv music75
I was referred to this place for auto repair after collision and they did a good job on repairs, so when we needed repair done and we went back for that and that was a mistake. There's always something with this place, There are always 2-3 people calling out daily which hinders the work done on your car, It's surprising they are in business. Sounds like a change in management and staff for allowing slack workers.
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October 2023 by Summer Pickens
The woman who answers the phone is very rude and seems like she hates answering the phone lol gave her my VIN number and she told me they would give me a call back with an estimate and I never received a call. Totally fine I will definitely spend my money elsewhere. Beware!!
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September 2023 by Lakiesha Wilkens
Great service! No fluff no buff, they were straight to the point and got the job done in record time.
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September 2023 by George Kennedy
Travis and his mechanics know their stuff and always do the best work you can get.
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July 2023 by Chris Gibson
Our go to mechanic and towing service for 13 years. Love them!
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July 2023 by Amanda Wessinger
A little high on price $611 to get my car out. But very nice and helpful employees especially the lady at front desk. Hopefully be able to get my car out today maybe they can work with me. Very clean office and nice atmosphere.
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July 2023 by Gina Hampton
Got my car in on a Friday afternoon and was able to pick it back up Monday! I can't complain about that, pretty good turnaround time.
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March 2023 by Felicia Wyman
Great customer service and very reasonable quote for a starter
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February 2023 by Christine
I have dealt with shady mechanics before in the passed that have took advantage because I am a female. Lonnie Robert’s Auto Repair is the BEST in city. He is honest and they do not do patch up jobs. They are the REAL DEAL. I’m definitely a customer for life!!’
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February 2023 by Steve Cook
Lonnie Robert's Auto Services is an awesome place to get work done on your vehicle. I've had my car there three times for various repairs and found their work was excellent. Travis, the owner stands by his word and is very honest with you. I highly recommend them.Services: Transmission repair
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February 2023 by Lauren Gibson
Best auto service around. We've never been disappointed! Friendly and helpful staff, reasonably priced.
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December 2022 by Beverly Augustine
So here was my situation.Thursday night my car started driving really rough and I was unable to go over 30mph.I’m new to Columbia with no friends or family to help me out if i was without a vehicle long term. My job is 30 minutes from my house and involves mostly highway driving. So I was looking at a very bad situation for myself if I could not get my car fixed quickly. I had to miss work just to try and get the car repaired.I called and spoke to Travis at about 7:45 am Friday morning. Not only did they allow me to drop my car off at such short notice, they diagnosed it, and fixed it all the same day! I was able to pick my car up at 5 pm and paid such a reasonable price for the work they did! I’m very grateful for this shop and will be returning for all other services! Finding a good shop in a new area is hard, but I found mine!Service: Engine repair
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August 2022 by Priscilla Gregersen
Took my care to this business thinking it was a reputable company for a new clutch to be put in the car and they kept it for 3 months before ever touching the car. I called the business for a total of 15 times trying to find out when the car would be ready for me to pick it up. After the 13th call Travis Roberts owner of the business finally called me back and said the car would be ready on Monday that was on a Friday. If there was anything lower than a "0" I would surely give it less than a "0".
