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March 2024 by Rileigh Hobgood
Service here is TERRIBLE. Makes the food not even worth it. Staff is beyond rude and impatient.
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February 2024 by paul pizzo
Clean place. Friendly
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January 2024 by Katie Wolff
Very dirty! Floors were covered in standing water, mold and dust caking the ceiling and the walls were disgusting. Service was not good and everything seemed just nasty.
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January 2024 by Charles Cummings
Had a wonderful experience at Marble slab. Took my daughter and her friend and the girl that helped us was friendly and efficient. The ice cream was tasty!
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December 2023 by Adam Russell
This place has consistently let us down. It looks dirty inside and I haven’t seen people move as slowly as the staff in there, regardless of crowd or time of day.Most recently: I ordered a cake several days in advance of my daughters birthday party, and found out upon walking in to pick it up that they did not have my order ready, did not have a plain cake available for me to purchase, nor did they have a decorator on hand to decorate it. This was an hour before the party.I asked if they could reach out to another location to see if one was equipped to help me out and I was told, “you can call them if you want, we’re not really connected,” as a piece of the baseboard fell onto the floor.Unbelievable.I have only gone in this store a few times, but every time I tell myself it should be the last time. This time it will be.
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September 2023 by Robin Lane
I love this place, best ice cream in town!
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September 2023 by Prince Kesar
Great ice in the metro area. Tons of flavors to choose from. Kind of expensive but it's worth the price.
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July 2023 by Ilesha Wise
Upon walking in, not only were we not greeted by the girl at the counter but given an eye roll and an exasperated sigh. Idk if she was about to get off or go on break but she seemed impatient while asking for our orders. Idk what the protocol is here but her co-worker came up behind her decorating a ice cream cake and not only reached over her while she was doing our mix ins but went into the Oreo jar with her bare hands and put them on top of the cake.
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July 2023 by Ivan
This place lacks good administration. When you enter, you see dirty tables and beverages on the floor next to the refrigerators, the walls lack paint, and the AC filters are full of dust. I could not eat in this place to see the conditions of cleanliness to enter. I preferred to go to another site.
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July 2023 by Giorgi Edilashvili
Tasty ice-cream and a good customer service?
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June 2023 by Jessie Eunice - Clyburn
Delicious! The line was long but moved quickly.
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May 2023 by J
Icecream is not good. It is like a water.I don't want to visit again.
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April 2023 by Kimberly Gilliard
I went to marble slab and ordered a quart of cookies and cake. I do this often because I don’t live near one. The young man with glasses took my order. He filled the quart and then asked if I wanted the toppings mixed in. This was strange because they always mixed it in. I said, mixed in please. He only took out half of the ice cream from the quart and put two scoops of cookie dough and left over Oreo dust in there. He didn’t mixed it through. I asked him if he could mix all of the ice cream and give me more toppings. He didn’t do a good job at all and I feel as though I didn’t get my moneys worth. I’m disappointed and to be honest upset. Smh If I didn’t pay for it before I received it, I definitely would have left it there.
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March 2023 by adia singleton
The ice cream is always great! I’m leaving 3 stars because when I walked in there were 2 employees up front and they never even turned around to acknowledge me. One was even on the phone and they both turned around and walked to the back. If it wasn’t for the awesome service of Ladajah, who was carrying boxes from the back and set them down to come help me, I would still be standing there waiting to be served. Thank you so much, Ladajah! Glad to see someone has a heart for the customer.
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February 2023 by Crochet Isra
Very bad customer service. No one welcomed me + I waited for about half an hour.The store was busy the first 10 mins I walked in but then I was the only customer waiting for 20 mins.My baby started crying and they didn’t care to take my order or even apologize for the wait.I left the store without ordering.