Michaels is a one-stop shop for all your creative needs. With an expansive assortment of art supplies, fabric, canvases, yarn, knitting & crochet supplies, frames, floral, scrapbook materials, beads, jewelry kits, Cricuts, and craft machines, the store offers everything to create anything. Customers can also plan their parties with ease, as Michaels provides balloon inflation, party decorations, gift packaging, favors, tableware, and seasonal occasion decor. The Columbia branch is praised for its clean and well-maintained appearance, as well as the helpfulness of most employees. While one customer found the front-end staff to be less willing to assist, the majority of visitors highlight the exceptional service and accommodating nature of the associates. Michaels is described as a fun and comforting place to shop, where customers can find all the necessary supplies to bring their creative visions to life, from flower arrangements to jewelry.