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December 2024 by Arkell Turner
On multiple occasions the phone rings for countless minutes, not even being told to hold. Once inside the store it's many people walking around who could be answering.
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December 2024 by Stephen Röther
O'Reilly is the best!
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October 2024 by Chris Gibson
Do they ever answer the phone or complete something on time?
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October 2024 by Evan Knight
I have been an Orileys customer for years and never had any complaints, except this location in particular. The store manager Bobby has instructed his employees not to accept warranty exchanges on lifetime warranties. On 2 separate occasions I was given an extremely hard time trying to exchange faulty parts, even though I brought receipts, invoice numbers, the part, warranty info, and the box. The front counter employees say they need Bobby's approval and that he isn't in and he won't answer the phone??? So the warranty only applies if Bobby is there I guess. Both times I was able to drive to an orileys location farther away and give them the Same Info and they immediately take care of the problem. I had to drive an hour away to Kershaw to get decent customer service and that costs me time and money. NORTH MAIN O'RILEYS IS THE WORST!!!
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October 2024 by Charity Myers-Brannon
Noone likes to answer the phone and when you tell them you been calling when it takes you 3-5 minutes to get there.
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August 2024 by mr Entrepreneur
Excellent service very knowledgeable staff
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May 2024 by Michael Tucker
On numourous occasions no one answers the phone and hangs up on you when u let it ring just because u want customer service. I am mechanic and getting anything over the phone is impossible.
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April 2024 by Tyrone Rice (Ty)
Sub Par Customer Service.
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April 2024 by Sharon Bolton
Had what I needed and was very helpful thank you
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April 2024 by ahmed khaled
Employee left and went home while getting the order for me
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March 2024 by Deven Hull
Don't know what everyone else is on about. Employees have no idea what they're doing, can't help with anything, and are disrespectful. If they weren't the only auto parts store open past 9 in this city they'd be out of business.
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March 2024 by Y Chapman
Best customer service.
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January 2024 by B (BERTHA BOOKMAN)
Halo my 1998 Nissan Altima always needs this place
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December 2023 by fantazia dillard
We had to make an emergency stop because our lights went out on the highway. Being that both lights went out at the same time my fiancé and I were thinking it was an issue with the fuses. After getting the fuses we thought we needed. I went back inside to ask Mason a question about reading the fuse box and he offered to come out and assist us. Yes I know that’s what they’re supposed to do but Mason went above and beyond to help us figure out the issue. He was helpful, kind patient, and found the issue that we had overlooked. Mason I cannot thank you enough for your help you are a true angel. Being hours away from home you were a true life saver to us thank you again.
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December 2023 by Regina Mills
Best of Auto
