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November 2023 by Jamiyla Goodwin
Very prompt very polite very clean bank friendly staff good customer service ☺️.
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September 2023 by Chalyce U.
This is probably one of the most complicated and convoluted banks I have ever used. If you want to check your balance by phone you have to go through at least 20 unnecessary prompts just to hear your balance. I have tried multiple times to sign up for online banking only to not receive the email to verify my account. It is nearly impossible to keep up with how much money I have at any given time because I have to set aside at least 10-15 minutes of my time to check my balance. I will be switching ASAP and suggest others to stay away.
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May 2023 by Hope Tucker
Good credit union. Needs to update ATM. Also needs to consider helping customers more in regards to overdraft. They should allow customers savings to roll over instead of hitting them with $25.
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April 2023 by Stefano Harford
I'm having a bad experience with this bank as bank member. I have both Personal and Business acct thank i bank with. Thinking about flirting with other options and banks currently. Wouldn't trust the reviews as that's how they got me. I'm not happy
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March 2023 by Chandel Harris
Takes forever to answer the phones.
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July 2022 by Elliott Richardson
Many years of great service!
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April 2022 by Timothy Pardo Jr
The best bank in South Carolina hands down.
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January 2022 by Y
I've been a member for over 20 years and I have always had wonderful experiences with all the employees that I've come across. I have been treated with professionalism, kindness, and respect. They are also very knowledgeable about their products and services, Being a member of Palmetto Citizens Federal Credit Union, is like a breath of fresh air.
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September 2021 by Yolonda Richardson
I've been a member for over 20 years and I have always had wonderful experiences with all the employees that I've come across. I have been treated with professionalism, kindness, and respect. They are also very knowledgeable about their products and services, Being a member of Palmetto Citizens Federal Credit Union, is like a breath of fresh air.
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September 2021 by Adrienne Ross
The employees at the Garners Ferry Road Branch are truly amazing. Everyone is always eager to assist with my needs and answer any questions I may have. The customer service at this Brand is A+.
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September 2021 by Robyn Minter
Friendly enough but lacking in customer service.
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August 2021 by A
March 15, 2021 on hold nearly 2 hours.May 17, 2021 on hold nearly 3 hours before I gave up.In regard to the response below: I call you when it's convenient for me. I should not have to wait for it to be convenient for you. Hire more people.
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May 2021 by Allan
Been on hold over 45 minutes.This is not the first time.This is not the second time.THIS is the norm.In regard to the response below: I call you when it's convenient for me, your call backs always come at an inconvenient time.
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March 2021 by Arlene Alston
My experiences at Palmetto Citizen (Garners Ferry Road) have always been very helpful and positive. I like the accessibility. The staff puts forth great effort in trying to remedy my situations.
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March 2021 by Sandra Vassallo
I have banked with Palmetto Citizens for many years and in fact have since they were a teachers federal credit union. They are so nice, helpful, and caring. I wouldn’t bank anywhere else.
