Pet Supermarket offers a wide range of pet care products, including pet food, toys, treats, accessories, and fashion, with over 8,000 items available online and in more than 200 stores across 10 states. The stores provide services such as grooming, self-serve dog wash stations, and VIP Petcare clinics at select locations. Customers appreciate the friendly and helpful staff, who are caring and knowledgeable about pets. Many reviews highlight the exceptional service provided by staff members, especially one staff member who is described as compassionate, kind, and dedicated to helping customers and their pets. The store also hosts adoption events in partnership with local organizations, supporting animal welfare. Despite the drive, customers find the selection and service well worth it and continue to shop there regularly for their pet needs. Overall, Pet Supermarket is praised as the best store in the area for pet supplies and care.
The dog washing stations are great! The staff is very helpful, understanding, and kind. So glad to find one here in Columbia!
May 2026
I’ve been visiting this store for ~5 years to help care for my two dogs, cat, axolotl, and ball python. I always receive *exceptional* service! They can be a little busy and there are normally only a couple of folks who can handle mice. Come when you have time to get the attention and service you deserve. ❤
April 2026
I bought a rabbit from this store about four months ago, but now I can't keep it. Is it possible to return it? I know I won't get a refund; I just want the rabbit to find a new home. I can leave it in its cage with its food and everything else I have.
