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September 2025 by Destiny S
Ms. Beth at this location is the best. High recommendation
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September 2025 by Joshua Dominice
Brandy and Kristen made my experience very easy as well as have great customer service and bubbly personalities. Definitely would recommend this location to my friends.
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September 2025 by Aijalon Hood
Kristen and Brandy were great.... super helpful and made everything easy. The place is clean and feels secure.
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September 2025 by Harley
Kristen and Brandy were so helpful and made everything really simple. They explained everything clearly, answered all my questions, and got me set up quickly. The place is clean and feels really secure. I appreciate the great service!
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August 2025 by Noelle Young
Staff is great! VERY professional and helpful, always pleasure and thorough with business.
This review is about the unit itself and the property damage experienced. This location has MICE that have access to the units through the ceiling! We rented a unit A116 for 4 years and 8 months because we had an OCONUS move and two households at the time and the military only paid for one household. We spent almost 10k during that time housing our belongings at this place. We returned to the unit to find that mice had been living in our belongings pooping and peeing on everything. Almost every box had been damaged, all the furniture damaged and chewed. The smell in the unit was enough to make you puke. I called the front office and they said it was out of their hands, and gave me the number to file a claim.
I filed the claim they told me my adjuster would reach out in 24-48 hours. Gave me an email to send any information I wanted to.
My adjuster contacted me four days later. She proceeds to tell me that she is sending me a packet in the mail that will provide the information I need to finish the claim. That I must provide pictures of anything I listed that was damaged. I let her know that I was NOT TOLD THAT I need pictures of EVERY item lost and that should have been told to me prior to her calling. Like when I FILED THE CLAIM. We just went to the dump yesterday and trashed everything! And we PAID for that too. Smh. She then tells me that I can add everything without pictures but it will affect my payout. And that the MAXIMUM payout for rodents is $250 dollars!!!!!!!!!!!!!!! $250 freaking dollars COVERS NOTHING!!!! We paid quadruple that just to drive to SC and get the TRASH Out the unit!
I am beyond LIVID right now!
These are all the pictures I have because the rest are videos. On top of the AC (which had a family of mice in it) you will see one of the mice posing for the camera.
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August 2025 by Shirley Roqué
Beth was very great with helping us find a proper unit to meet our storage needs. She even went as far as to help us find a great place to eat.
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August 2025 by Garys Auto \u0026 Motorcycle Repairs
Very Supportive ,Very Friendly Ms Sky Very Professional EXCELLENT CUSTOMER SERVICE.
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July 2025 by Aaron Trayers
I’ve been renting with this public storage for years. Great service, I have never had any issues.
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July 2025 by courtney culbreath
Unfortunately, the rats devoured the majority of my belongings, leaving behind a chaotic scene. Cockroaches scuttled across the surfaces, and the pervasive presence of rat droppings created an unpleasant and unsanitary environment. It was truly repulsive.
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July 2025 by Samantha Clea
Beth & Kristen was a great help
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July 2025 by Brady Brister
Skylar was great. She was super helpful and knowledgeable about my renting needs.
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July 2025 by D Lyman
Jackie was great helping me with my storage concerns.
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July 2025 by Troy Jones
Kristen, is a terrific costumer service rep, she was super pleasant and very professional. Thank you.
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June 2025 by Nicole
Debra, is very knowledgeable & was so kind. She assisted me with Rent-By-Phone & was phenomenal❣️💐 She's truly a gem & total rock star!
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June 2025 by Marcus Goode
service was great. awesome staff
