August 2020 by Kel Adams
The store manager, Chris, is everything a good manager should be. He helped me today before I even knew I needed his help. *LOL* He stepped up and handled the issue I was having (thankfully, I have forgotten the awful woman's name who works in the deli) in a polite and prompt manner. Also, Tyler (the deli manager I believe) was super helpful and sincerely apologized when the issue wasn't even his fault. Lastly, Sara (at the customer service desk) was a total ray of [polite, courteous] sunshine. She was wonderful and is definitely a great front of house representation of Publix in general. Thank you again to all three.
August 2020 by Susan H.
i'm very proud to be in a neighborhood where businesses like Publix are Clean, Helpful, hand out masks responsibly & take good care of customers. If you don't believe me / checkout out the posts on Shandon & Rosewood.... Publix excellent! store.
July 2020 by Ike A.
Hate it here. Don't walk up to me and hand me a mask telling me "not to forget this". I swear I didn't sir, do you know if I have a medical condition that prevents me from wearing one? Do you study the harms of wearing this cloth on my face 24/7. Wake. Up. Or not, but just don't push your stupidity on me.
May 2020 by Karen C.
I have never seen such flagrant disregard to our public health crisis anywhere. In spite of announcements periodically to observe social distancing /following direction signs, few customers were following this directive. More people were not wearing masks than were. People disregarded the signs and entered rows however they wanted. One lady passing me in the wrong direction without a mask, sneezed loudly right as we passed one another. Managers should go and observe the protocol that is being followed at Whole Foods. I love Publix, but I will not return until if/when the COVID 19 is no longer a threat.
February 2020 by Wilhelm Zampieri
yes I would.we need one in Pinewood love that story
November 2019 by Natalie H.
This is your typical Publix. It's nice and clean the staff are pretty friendly and you can find what you need. Parking here sucks! There are a few other stores on the side but Publix's main parking lot is not large enough to handle the crowd they usually have on Sunday's. Other than that great store and location.
August 2019 by Cassandra F.
I hate this Publix on Monroe at Lake Ella Plaza! They are always out of stock of my favorites! I went to Publix on Saturday to pick up dinner for Sunday. I bought two packages of boneless skinless chicken thighs...went straight home put one pack in the freezer the other pack in the refrigerator which I had planned on cooking the next day. Sunday came around and I opened the package to cook, and it was the worst smelling foul chicken I've ever bought! I had to throw the entire package out it stunk so bad. The expiration on the package was August 22nd. It was August 17th when I purchased it. I will be taking the frozen pack back when I get a chance to go back to the store and getting my money back for both packages receipt or not.
March 2019 by Hal Guyon
Great store with a great meat and produce departments.
March 2019 by Diana Jones
November 2018 by Kelliann Visotski
Just left your store and Brittany in the deli department went above and beyond to make sure I was happy. I had ordered a flatbread, she came back and said she wasn’t able to get one from the back but offered to make me one from scratch! She took the time to prepare my flatbread by hand. Took the extra step in customer service, she didn’t take the easy way out. And to add to it, she was polite and friendly.
September 2018 by Robert N.
A small store, sure, but helpful employees who in my experience know where everything is. Plus a diverse crowd of shoppers like in other cities where I've lived. 2 checkout clerks recognized customers by name the last time I shopped here.
June 2018 by Chris S.
I've never had a bad experience here. The store is clean, staff is friendly, and the selection is good. They even have a handy pharmacy. I typically come here once or twice a week and can get in and out without much hassle. It's a rare day the lines are very long at all, which helps keep everything moving.
April 2018 by Leaphart Kathryn
I love my Publix, yes I do! I ordered lamb chops for an exclusive party on Friday. Picked them up Sunday and realized I didn't have enough. Mr. Jeff graciously filled my order. He also informed me that the manager Mr. Julius cut my chops himself. Way to show great leadership!!!! I also had to add about 10 Cornish Hens to my order and guess what they took care of it. I'll be back Wednesday to pick up my fresh seafood order for the same party!!! Oh I almost forgot about James, it was his 1st day on the job and he Rocked!!!! as he hand carried everything from the meat room and loaded it into my buggy.
March 2018 by Alex I.
I love this Publix! The shelves are always stocked and well organized and produce section is really fresh! The meat, seafood, and produce people are so so nice and always happy to answer questions and give recommendations! The sandwich meat/ cold cut area is kind a hot mess though. The isle isn't very wide so it can get extremely congested, and the people behind the counter are rather slow in helping people, which leads to more crowding. All in all, a great Publix though! And I swear they have the best samples (important info when choosing a grocery store!)
February 2018 by Sarah M.
I love the branding and general feel of Publix, though I think the groceries are generally overpriced and the store doesn't offer many deals. However, the cakes are delicious! We got a birthday cake for my grandmother's 99th birthday here, and she loved it. It was exactly what she wanted.
January 2018 by Alexandra C.
They never have any of the sale items in stock, and that's if they carry it at all. Aisles so small you bump into customers constantly. Odd layout. Still has that Clean Publix Look but I'm always frustrated when I shop here. I'm much happier at the one off Forest Drive or even Gervais.
August 2017 by Yolanda S.
Love deli especially turkey n fresh fig fruit in Publix n Warmat ! The environment is clean n food is fresh. But price is a little higher than warmat
October 2016 by Susan S.
Wow, just stopped in for something I need for dinner a couple of days ago. This place really packs a LOT of variety in every aisle! I couldn't get over how clean & fresh everything looked. I found lots of ingredients I've been searching for and plenty more for inspiration. The salads look amazing enough to keep me on my diet happily (I am NOT usually thrilled by a salad.) Staff were very friendly. While the store is not large the selection displayed beats any other market around. Gonna have to try it out for our regular monthly shopping soon.
June 2016 by Ben V.
I don't know why this place is always highly rated. This used to be my go to place and I would defend it when people talk about how high the prices are (and they are very high) but I can't defend it anymore. The bogos are great but that is it. If you go in there for routine grocery shopping you will leave minus an arm and hopping on one leg. Also, the selection isn't that great. It is always crowded so maybe I don't see what others see. The stores are nice and the service is usually pretty good.
February 2016 by David C.
For a Publix it is ok. The store is clean and what you expect of publix. The wait in line at the register is a bit long. I am use to Publix opening another line if the registers are backed up
September 2015 by Lily K.
The cashiers are so nice. And if they don't have the item I'm looking for they always give me a raincheck. I prefer publix than any other grocery store.
September 2015 by Kristian Niemi
June 2015 by Taylor S.
This is my favorite grocery store in Columbia. Almost every time I come they have a person handing out delicious samples. The bread is extremely fresh and delicious, and same with the baked goods. The staff is very friendly and helpful. I love the fact that they will help you with your groceries to your car. I love this not for me but for elderly or handicap people who actually need help carrying things to the car. The deli section at times can have a pretty long line but it's not too bad. The people that work the deli meat and cheeses are very helpful and will let you sample anything if you're trying to decide what to get. They also do a lot of fundraisers for people with special needs which is very sweet. This place is great!
May 2015 by Jessica D.
This is one of the smaller Publix. Customer service is great and they have a wide variety of products.
August 2012 by Jaymie M.
Super friendly staff, good selection of food stuffs, parking is easy to get in and out. Prices can be a bit high on some things (meat), but the store brand and sale prices are just fine. They have specialty things I want, a variety of hummus, olive tapenade, naan and the like. The highlight for me: Fresh Sushi with white or brown rice and they'll make something while you wait if there's something in particular you're looking for. I less than 3 that so much.