November 2019 by Celeste Blackwell
Good food and good atmosphere!
November 2019 by Janet Stephen
I was very disappointed. Have gone to the restaurant 3 times over the last few months and will not be back. Didn't have to wait to be seated, however the service was really slow even though they weren't busy. The portions were small and over cooked. Waitress was great for 1 out of 3 visits.
November 2019 by Sharon Burnes
The food was delicious,and the waitress was wonderful. We had a large party and a toddler. The food came fast and waitress anticipated our needs.
October 2019 by Randall Hall
We took my mom out to Red Lobster for her birthday. We didn't have to wait long for a booth. Our waitress was polite and friendly. She was very attentive to our large party and kept up very well. Our food, from the appetizers to the main course was well cooked and and delicious. Mom was even given a piece of cake and ice cream on the house. We highly recommend this restaurant.
October 2019 by Jessica A.
Everything was AMAZING, service was outstanding! We got the Endless Shrimp special and it was at a perfect pace, salads were crisp, cold and fresh, shrimp was hot, flavorful, and perfect each time, drinks were cold and kept filled and the cheddar bay biscuits, what's not to love about them?! No photos this time, scarfed it all down too fast!
October 2019 by SunShine Goddess
It was my 16yr old birthday, with a party of 13 people. The waitress wasn't good. She better be happy the gratuity was included.
October 2019 by Brandon Nauertz
food was great as always service was good and quick
October 2019 by Chanel Jackson
During the week is the best time to go, there's no wait and it's much quieter. Our waitress Nicole was awesome! She was very friendly and attentive and left a nice note on our receipt. I will definitely return.
September 2019 by Toni Lasher
This is the first time I've been to a Red Lobster in over ten years because of quality. I was pleasantly surprised by the improvement; all food ordered was great. Service was great also, they even tweaked their Bloody Mary for me.
September 2019 by cindyj2
I have enjoyed eating here in the past, but the food quality and customer service have gone from mediocre to terrible. Waited 30 minutes before a waitress came to the table and then sat forever waiting on our food, which was not good at all. We nearly choked on the food because the waitress never came back by to refill our drinks until 45 minutes later. Even the biscuits which used to taste delicious were terrible. Can't remember leaving a whole basket of biscuits untouched until tonight. . One of us had a Maine lobster tail if you could call it that because it was the size of maybe a 1/4 of a normal lobster tail and it was overcooked and dry. Our bill was just shy of $80 before tip. What a shame that we spent this much money and left frustrated and still hungry. Ours was not an isolated incident because everyone sitting around us was complaining as well. I had decided not to visit this location ever again last year and then a new manager was brought in from the Sumter location I believe and miraculously, things improved substantially. He apparently is no longer there because they are back to how they were before. I just cannot justify visiting a restaurant with poor food quality and even poorer customer service.
September 2019 by Sara Mills
I haven’t been to red lobster in years so I was super excited to go yesterday for a birthday dinner. Felt like we waited forever to give our orders and then even longer for the biscuits to come out with our salad. Biscuits that were completely raw in the middle! So much uncooked dough. The lobster bisque was super salty that I could even finish it which has never happened, plus lukewarm. And the crackers were completely stale. I tried a few other items from other people and nothing was satisfactory. Our servers were super nice but I don’t think I will be back for the food anytime soon.
August 2019 by steverober
Horrible service! We were seated and it took 5 minutes before the server came to get our drink order. We asked for bread and she brought out what looked like smashed up biscuits. After 30 minutes of wait time we got our appetizer, we asked for more bread. Waited for 20 more minutes on bread while still waiting on our main course. I will never be back.
August 2019 by John Malbone
Best seafood I've had inland. Seasoned greatly. Great portion size for price. Very clean with polite and prompt staff. My dish was slightly over cooked, but better than under. Will definently return in the future.
August 2019 by JACK PADGETT
Good food good service. Red Lobster, have visited 3 sites in Columbia(2) and Charleston(1), has improved in the last few years. If you haven't been in a while, give them a try.
July 2019 by Richard Hankins
The food was great. I tried something different and had shrimp Tacos, they were wonderful with just the right spicy taste. Had to wait awhile due to a large party that had just arrived but still a great atmosphere for good conversation.
July 2019 by Emily Windsor
I ate dinner here with my mom today, and we had a nice time for the most part. Very nice staff and fast service! The food was great too. The only issue was it was so cold in the restaurant I really felt like I needed a jacket. The bathroom was several degrees warmer, so at least the toilet seat wasn’t horribly cold. Overall I had a pretty good experience.
July 2019 by Gloria Taylor
The salmon was delectable. The Cod fish was fried just right. Tossed salad was a little bland. The baked potato complete could have used some more cheese.
July 2019 by Stacie Cooper
The service was really good. Best we've had in quite a while. We didn't have to ask for refills or plates to be removed. She was in it in one swoop. We were pleasantly surprised. As well as the other staff members that came out & around to check on the patrons to see if their meals were good/properly done.
July 2019 by Ashley D. Martin
We keep returning to this location because it's always clean, fast, and the staff is super friendly! It might sound cheesy, but they really do treat you like family. The food is always good, and they make sure you never run out of cheese biscuits and drink.
July 2019 by Phillip Knopp
Waitress took too long to come back to table. I was completely out of tea 3 times during our meal. I ordered the Ultimate Feast which has gone up in price but seems to have went down in quality. The lobster tail was extremely small and cooked so much it was like chewing on rubber. The crab legs were cooked too long also. The total quality has went down tremendously. I recommend that if you want seafood, try Harbor Inn Seafood Restaurant. The prices are great and so is the quality and service.
July 2019 by Flecia Dwyer
Very nice and pleasant. The food was very DELICIOUS. The staff went out her way to be very helpful. She even told us about the website to get coupons from red lobster.
July 2019 by Lloyd M.
We were seated in a booth and it was 3 of us. We ordered our drinks 2 waters, 2 ice tea and a diet coke. When the waitress returned and was about to serve the drinks. Another waitress bumped her from behind and all the drinks fell on me. I.came out for.dinner not a bath. The manager never came over to apologize or see if everything and everyone was okay. I.had to ask for.a.towel to.dry off in the bathroom. I understand accidents happen but there is a way to handle Customers a lot better. We.had to ask for another table. Better waitresses with more common sense
July 2019 by Catrina Jones
Food was great and the waitress was very nice and attentive. The menu has changes (for the better) since the last time I was there. Great lunchtime experience...
July 2019 by Scott Wilson
It's always a good trip. Food is well cooked, the staff very friendly. Just can beat Red Lobster ! Oh and out waitress gave us a to go bag of garlic and cheddar biscuits!!
June 2019 by Kamen H.
The food was wonderful but service was really slow. So the wait was only 30 minutes but 15 more minutes went by after the 30 minute wait so we asked him when we were going to be seated and he said you're next on the list but he called six other names before calling us. We didn't have a very big party there but they still seated people who came after us which I thought was really rude. When we were finally seated the waitress took forever to come to our table. When we ordered our drinks it took her 20 minutes to get the drinks and then it took her another 20 minutes to come back with the free bread that they offer and by then we already got our soups and salads and we already finished it. I'm not going to put this on the waitress but the food took forever to come to our table. I The service was more quickly but other than that the food was pretty good my only complaint is about the service.
June 2019 by Sherrytrifle1
Love, love, love Red Lobster....food was delish and service was great and ex Marine bloke, who was so nice and loved out British Accents, have been here before and will go back as I love fish....I had breaded shrimp (prawns), shrimp alfredo, and shrimp in butter. Baked Spud with Butter and Sour Cream.
June 2019 by Robin Branham
That was the most disgusting food i have ever eaten. I paid 35.00 for a meal that stated on the menu 19.99 the salmon tasted like it came out the can. The food was.cold the best part about the entire meal was leaving never ever again will I Go back. I CAN STILL TASTE THE SALMON 3 HOURS AFTER THE MEAL GROSS
April 2019 by Kevin Porter
Great Service and Great Memories
March 2019 by Clyde H.
Placed a carry out order. When I picked it up the server went through the contents and there was a paper bad with a salad and stuff. Figured that was the dressing, butter, and biscuits. Got home and there was. I butter, no biscuits, and the warm dessert was refrigerator cold. Called the restaurant to give feedback. Due to the confusing phone attendant I accidentally placed the order again. Called back again and avoided that then waited a LOOOONG time on hold to get to a server. I told her about the accidental reorder first. Then I gave feedback on the missing items. She cancelled the reorder and wished me a good night. I'm not sure she even heard he complaints about their abysmally unacceptable carry out service. This is usually a favorite restaurant if ours. I hardly recognize this place now.
March 2019 by Theelema Mines
In the past we were not please with this Red Lobster but this a pleasant and enjoyable experience. Food was good and hot. plus delivered in manner expected. Liz our waitress was funny, conversational and tentative to our needs. We even had good visit from GM and Shift Mang.