REI is a well-regarded outdoor retail store that specializes in quality outdoor gear and clothing, backed by a 100% satisfaction guarantee. Customers frequently praise the store for its outstanding customer service, noting that the staff is knowledgeable, attentive, and genuinely cares about helping shoppers find the right products for their outdoor adventures. Many reviewers highlight the expertise of employees in specific departments, such as shoes and clothing, where they provide valuable guidance and support without pressure. Shoppers appreciate the helpfulness of the staff, even if some feel there may be a bit too much assistance at times. The store is especially welcoming for those new to outdoor activities, as employees take the time to answer questions and offer advice tailored to individual needs. Whether customers are searching for hiking boots or running shoes, the team is committed to making the shopping experience stress-free. With a wide selection of gear and a friendly atmosphere, REI stands out as a go-to destination for outdoor enthusiasts, making it easy for anyone to explore their options and find exactly what they need for their adventures.
Great options for outdoor equipment. Good bike shop with good repairs and good value items on the return lot. And of course the great REI dollars members
June 2026
Really appreciated Adam helping me find what I needed for my upcoming hike!
May 2026
We shopped here to buy a sleeping bag and other items for a canoeing trip at Northern Tier. Colin was a great help. He was very knowledgeable, patient and saved us money. He was also knowledgeable about the Boy Scout high adventure camps. Thank You Colin and REI Columbia.
