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September 2023 by Takira Stroman
If you’re looking for a bank that gives you early access to your funds(direct deposit) this is not the bank for you.
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July 2023 by Mal
Lauren was great this union help me when others wouldn’t I suggest this union over any other
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May 2023 by 411Mizuki
Rachel was amazing!! The information was thorough she answered all my questions very patiently and with just enough detail to not let me get confused. She had fantastic communication and was very knowledgeable.
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May 2023 by Erin Morris
Edited to add that I did chat with management and they did not "assist me". I called them, they did not reach out to me. The manager would not give me her full name for my records of the conversation, but asked about my record of my conversation with the previous customer service rep at SCFCU. Not logical. And weird - what customer facing business has employees that won't give out full names? What's on the business cards or emails? So weird. This is one example of the many things she said to put roadblocks in the way. Banking shouldn't be this frustrating - there are many other options. Pick one that treats you like a human and can logic out a problem instead of reading a form response on repeat.Original review:My experience with this credit union has been frustrating. I have a savings account with them that I no longer need since my loan is no longer with them. I was told I had to come in person to close the savings account. I could not as I'm living out of state now. In the meantime, they charged me hundreds of dollars in fees for a dormant account. Well, it would not be dormant if I could close it. When disputing the dormant account fees, I was told to close the account. But that's what I have been trying to do and it was not an option electronically until I challenged the fees. Inconsistent information. I just want my money out of this bank and in my pocket.
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March 2023 by Cherylene Prickett
The staff are always kind! After several unsuccessful attempts at accessing on line banking Ryan went above and beyond to make it happen!
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August 2022 by danny ireland
Sam was very helpful and polite he saved me money on my refinancing and refinanced for a little shorter term then I had before. ? Thanks
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August 2022 by Jackson Brazell
Good bank, nice people
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August 2022 by Daniel Ireland
Sam was very helpful and polite he saved me money on my refinancing and refinanced for a little shorter term then I had before. ? Thanks
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July 2022 by Charles E. Webster Jr.
Staff was kind and willing too handle the Task at hand. But ,they are stuck in thee 90's ,in reference to buying a car. When everything is inflated in the economy, and you use a NADA CAR REFERENCE it will NEVER MATCH. DEALERS are paying more , so therefore, they are charging, way over. I suggest ,apply on Line, dont be interrogated by their system. SC. do better ,for your people .?
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June 2022 by Joel Harbrecht
Fast, friendly, efficient auto loan service over the phone!
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July 2021 by paulette harley
Great bank to bank with
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June 2021 by Adam Regenthal
Pretty awesome, but some added charges were not fully disclosed.
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April 2021 by Alan Howle
Very nice people to work with securing our Auto Loan. Explained everything and gave us a Great Interest Rate. 1% cheaper than what the bank offered us!
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October 2020 by jean Suber-smith
I've been dealing with them for over 30 years. Always pleased at their customer service and willingness to assist their customers. I have had 2 car loans with them. They are the best. Especially the Farrow Road location in NE Columbia. I highly recommend them.
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September 2020 by John Tempesco
South Carolina Federal Credit Union is truly easy, friendly, and customer service oriented financial institutions I've ever worked with. They give the best rates on every type of loan I've needed over the twenty years I've been with them.
