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November 2023 by April Siobhan Vlogs
Went to see if trim could be reapplied. The tech or whomever he was told me it needed to replaced, even though it was a new trim that I purchased. He asked me who put it on the first time, and I told him the people who painted my car. He then insulted my paint job and told me to take it back to them to put it on. I definitively would not recommend this business just based on the interaction.
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September 2023 by Michael Smith
I was referred to this by State Farm. Thinking twice about sending my car here seeing a lot of bad reviews. Not happy already with waiting 2 weeks just to get my car in the shop.Has anyone else had any issues like this what’s the usual turn around time? Hard to find good decent businesses.Service: Body & Trim
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August 2023 by John Misenheimer
They were very nice to deal with. Everything was done perfectly and on time.Service: Painting
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June 2023 by Barb Krebs
Owner tried to rip us off even though my brother owns a Carstar franchise....Owner didn't do what our quote said, instead tried to use a part that was wrecked and tried to fix up unbeknownst to us to pocket more money. To add insult to injury he upcharged us! Beware these aren't moral business people and they do poor work.
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April 2023 by Kristen McGuire
They were very helpful and did excellent work. I am very pleased with the work that was done.Services: Body & Trim
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March 2023 by George Mogaudi
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February 2023 by Janice Harper
Had my bumper damaged and the nice gentleman reattached it for no charge. Thank you for your friendly service.
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November 2022 by ronald burns
This CarStar franchise did everything they promised and better. And it was all done on time. I would definitely take any future work there.Services: Painting
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October 2022 by Robert Taylor
Professional services provided, staff was courteous and very helpful. They assisted with rental car services and confirmed customer satisfaction prior to leaving the facility.Services: Painting
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October 2022 by Teresa Nelson
Car star car repair did an awesome job, I would recommend this business to others.Services: Painting
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September 2022 by Jorge Spencer
I used Carstar Spring Valley Auto for some body work. They are honest and delivered on there promise to have vehicle ready. They did a fantastic job and would highly recommend this business.Service: Body & Trim
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August 2022 by Rhette Reynolds
DON'T WASTE YOUR TIME OR MONEY HERE!!!! This is the WORST so-called auto body repair shop. I'd advise anyone going here to take a walk in the service area. It's the oldest dump full of rusty ancient tools and machines. NOTHING state of the art. Only take your vehicle here if you want the old man inside to be rude to you or if you want your vehicle returned to you worst than before your accident. Their level of repairs are unsatisfactory to say the least. They kept my car longer than they said and when I went to pick it up it had blue paint on my black car and air pockets in the dried paint. Of course, I had to leave it ANOTHER day so they could as they stated, "make it right." They only made their messy repairs worse. If I could give this so-called auto body repair shop a negative rating, I would. By the way, when I showed the old man that sits at the desk inside, different spots left on my black vehicle, he spit on it to remove the spots. I was floored!!!!!!!My husband and I were soo rudely treated at this place, I'd never return or advise anyone else who cares for their vehicle to go here!!!!! Regretfully, after the messy job they did on 2 scratches on my rear trunk, I will need new parts and my entire car has to be repainted because of their poor performance. I would never let these people touch a matchbox car!!! AWFUL!!!!Service: Painting
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August 2022 by Kass R.
DON'T WASTE YOUR TIME OR MONEY HERE!!!! This is the WORST so-called auto body repair shop. I'd advise anyone going here to take a walk in the service area. It's the oldest dump full of rusty ancient tools and machines. NOTHING state of the art. Only take your vehicle here if you want the old man inside to be rude to you or if you want your vehicle returned to you worst than before your accident. Their level of repairs are unsatisfactory to say the least. They kept my car longer than they said and when I went to pick it up it had blue paint on my black car and air pockets in the dried paint. Of course, I had to leave it ANOTHER day so they could as they stated, "make it right." They only made their messy repairs worse. If I could give this so-called auto body repair shop a negative rating, I would. By the way, when I showed the old man that sits at the desk inside, different spots left on my black vehicle, he spit on it to remove the spots. I was floored!!!!!!! My husband and I were soo rudely treated at this place, I'd never return or advise anyone else who cares for their vehicle to go here!!!!! Regretfully, after the messy job they did on 2 scratches on my rear trunk, I will need new parts and my entire car has to be repainted because of their poor performance. I would never let these people touch a matchbox car!!! AWFUL!!!!
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August 2022 by Arturette Reynolds
DON’T WASTE YOUR TIME OR MONEY HERE!!!! This is the WORST so-called auto body repair shop. I’d advise anyone going here to take a walk in the service area. It’s the oldest dump full of rusty ancient tools and machines. NOTHING state of the art. Only take your vehicle here if you want the old man inside to be rude to you or if you want your vehicle returned to you worst than before your accident. Their level of repairs are unsatisfactory to say the least. They kept my car longer than they said and when I went to pick it up it had blue paint on my black car and air pockets in the dried paint. Of course, I had to leave it ANOTHER day so they could as they stated, “make it right.” They only made their messy repairs worse. If I could give this so-called auto body repair shop a negative rating, I would. By the way, when I showed the old man that sits at the desk inside, different spots left on my black vehicle, he spit on it to remove the spots. ? I was floored!!!!!!! My husband and I were soo rudely treated at this place, I’d never ? return or advise anyone else who cares for their vehicle to go here!!!!!
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August 2022 by Toshay Jones
Excellent service! Great customer service and will recommend to others.Services: Body & Trim
