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February 2024 by Kimberley Munteanu
Got a great deal with t-Mobile online, but then needed help porting lines and locating credits. Nijel was so helpful and patient. We’ve been back twice and highly recommend this location! Thanks Nijel :)
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December 2023 by Fontaine Feagen
Marco greeted my mother and I as soon as we walked in. He was very patient with the both of us. Best customer service I ever had with T-Mobile. And I have been a customer for over 15 yrs!
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December 2023 by Cheryn Salazar
Representive Marco at the Two Notch store was wonderful. My first time having a pleasant and anxiety-free visit at T-Mobile!!
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December 2023 by Tomika Moten-baker
Great customer service, better than the one on Killian Rd their service stinks and it's always two people working there. At this location, 3 employees recognized every customer and got them out promptly.
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November 2023 by Fiona Crash
Professional with heart and patience.. Thank you so much, Scarlett!!! Sabine
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November 2023 by jaime nino
Didn't get salesman name but was really helpful. He listened to needs and assisted to ensure price and all other was clear before. Store was clean. Thanks
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October 2023 by Google user
Had a great experience at this store and want to give kudos to Marco, the rep that helped us. We were setting up a phone that was replaced under warranty and he made the process alot better than we have had in other stores. He was quick, efficient and kept us informed throughout the process. When we were done he made sure to ask if we had any questions and made sure we were satisfied with the service. Best experience we have had doing something no one enjoys.
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September 2023 by Janae Smith
They act like they don’t see you when you walk in. I just stood here while they pretended as if I don’t exist. Then the representative made a comment to another customer about being patient. I don’t mind waiting just address your customers, at least greet them. The wireless service is horrible at least have outstanding customer service.
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September 2023 by BROOKLYN PIRATE
The employee that goes by the name Richard is racist an rude, he claimed to be a manager there an he told me he don't help black people when I came to the store to get my phone fixed an by looking at the reviews for this TMobile establishment it proves RICHARD is racist because all the complaints are from African Americans he came to this TMobile store an had the worse experience an it's bcuz of RICHARD
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September 2023 by Kevin Olson
Had a great experience at this store and want to give kudos to Marco, the rep that helped us. We were setting up a phone that was replaced under warranty and he made the process alot better than we have had in other stores. He was quick, efficient and kept us informed throughout the process. When we were done he made sure to ask if we had any questions and made sure we were satisfied with the service. Best experience we have had doing something no one enjoys.
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September 2023 by melanie williams
I won't say all the employees at this location are this way, but customer service and the best interest of customers is not priority. The gentleman that helped me was more worried about his commission and cause me headache regarding my bill and prevented me for getting any promotions for 90 days by canceling my line. I will not return to this location.
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August 2023 by Joanna Howell
Well I am overcome with joy today!! I was recently hacked and had all my information taken and they even hacked my tmobile account. After spending days trying to regain access I made it to this store and had associate Marco help me. He was amazing, compassionate and I couldn't be any happier.
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August 2023 by Jamita H.
The layout of this store is great. It has a real chill vibe to it. It's more spread out and open than the previous location. They have everything against the walls. There is a couch and then four tables where they can sit and help you, if needed. This was my first and second time coming here. I needed some assistance with my phone and they were able to get to me very quick. I was helped by two employees and then I was back out the door. My issue reoccurred so now I have to call in for another phone. Great location, great look and feel to it and friendly staff.
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February 2023 by Maria Serago
I am extremely pleased with the technical staff at the store and in particular Jessica G. Answered all my questions. She helped me choose the best option for my needs. With all her patience and professional vision, she helps me restore everything from my old phone to the new one. Thanks Jessica!
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February 2023 by Brianna Furniss
Rude and unhelpful. Spoke with mobile customer service earlier who told me to go to the store to get what I need done completed. Drove all the way here to be told no, customer service does that. Then the man argued with me that customer service does exactly what they told me they didn't. Got home and called customer service and surprise surprise, I'm told to go back to the store to get it completed. We're completely done with tmobile at this point.
