-
February 2024 by Tim
Stopped in here on 1/5/23. Haven't purchased anything - yet. Good displays. A lot on display. Plenty of parking. Helpful and Friendly staff. Prices are up, but reasonable for the quality you purchase. If you are looking for good furniture - give them a look.
-
December 2023 by Russ Hewitt
Wonderful folks to deal with and great selections. The quality of the furniture is exceptional!
-
November 2023 by Brandy Duncan
Shout out to Jacob for going 120% to make sure my husband’s birthday was perfect. My husband’s birthday gift didn’t come on the truck until two days before his birthday and was not able to be completely put together until his birthday. Due to collisions on the interstate there was no way I was going to make it to the shop before closing time to pick up the present. I called to let Jacob know what was going on and he waited an extra 15 minutes past closing to make sure I could pick up my husband’s gift to give it to him on time. Going over and above like this to make sure someone’s birthday is perfect is awesome! Thank you, Jacob for going the extra mile for my husband. It is very much appreciated!
-
October 2023 by valerie johnson
Just love their furniture and very helpful staff. I bought a bed!
-
March 2022 by Jen R.
The furniture was beautiful and the staff was helpful and friendly. There were a variety of wood finishes for a good selection of furniture: dining sets, a few patio furniture sets, a few sofas, bed sets with dressers. The prices were high compared to buying from the Amish directly as we have done in the past probably to cover the mall store front costs.
-
January 2022 by Heather Emmer
Myself, husband and 2 year old son shopped recently at Sugar Creek Amish Furniture and had an excellent experience. Our goal was to explore king size bed options- it was time for an upgrade and more sleeping space! Rob and Donna were both exceptionally helpful, genuine and knowledgeable about their furniture: wood species, finishes and stains, and brands. Their draw to working with the Amish communities in Ohio and Indiana were intriguing and authentic in how much they believed in the quality of the products they own and sell. Having 10 years of experience in working with the Amish was easy to see and made my family’s visit so comfortable and enjoyable! Needless to say, we are proudly waiting for our new Williamson king size bed by KOHLR to arrive at our home.
-
December 2021 by Jo B
Picked out a new tv console today and will have it delivered with in the week.The craftmanship is top of the line. I can't wait to see it in my livingroom.
-
September 2021 by Kawren Learn
Ordered back in the summer a few weeks ago said 18 weeks now it's another 12 weeks sigh material delays suck
-
September 2021 by Lynn Tumminello
Beautiful furniture, staff very friendly and knowledgeable!
-
August 2021 by elizabeth smith
Pricy but stunning furniture. This is functional, beautiful, and exceptionally well made furniture.
-
July 2021 by Paige Smith
This place is terrific! Well worth the money we spent.
-
June 2021 by Alicia Hutto
Wonderful customer service! Beautiful, beautiful quality furniture. Reasonable prices for the quality you get.
-
May 2021 by Bill Hunt
We recently purchased furniture from this store and are very pleased. We had excellent service with great communication about an order that had been detained due to the pandemic. The store is lovely, furniture of high quality, and the service is outstanding. I would purchase from them again and highly recommend them.
-
April 2021 by Cynthia L.
I ordered my Waterfall Hope Chest on 12/29/2020. I was told, by the owner, my hope chest should be in by March 19, 2021, which would be the day before my birthday. I was so excited because I always wanted a hope chest and I was able to order this hope chest selecting the wood, color of the stain, and paid the extra to have the inside top of the cedar chest cedar lined. I called Sugar Creek Amish Furniture a couple of times checking to see if the hope chest had arrived only to be called at a later date and informed the furniture builder was having trouble getting the stain. Finally, on Tuesday, April 6, 2021, the hope chest was delivered without the inside top of the chest being cedar lined. When I called the store and informed them of the problem, I was told I had three choices: the store could pick it up and ship it back to Ohio, I could keep the chest as is and get the extra money back I had paid for the cedar lined top or they would rip up the check I had given the delivery men and I could write another check for the amount of the chest minus the extra amount I paid for the cedar lining inside the top. I was so upset, I had to end the conversation with the girl on the phone until I could clear my head and make a decision. I never got to speak to the owner. The owner never called me to compensate or apologize. I did receive an apology from the girl that answered the phone, but I was brokenhearted, just devastated! This was a piece of furniture I had wanted for a long time. It was a piece of furniture I had dreamed of and put off because necessities came first. I trusted Sugar Creek Amish Furniture, after a considerable wait, to ensure I would receive the correct item I ordered. They did not even check the hope chest before it left the store. An apology just doesn't cut it! Sugar Creek Amish Furniture did not feel the pain like I did! They walked away with their profit with a simple apology from a clerk. On the other hand, the Waterfall Hope Chest is a beautiful piece of workmanship. It is not completely what I ordered and shattered part of my dream!! In my opinion, the owner or head of the store should have taken this problem over and handled it. He should have talked with me. I should have not been charged for delivery because the piece of furniture delivered was incorrect!! The concern and what this piece of furniture means to me is and was not even considered. Since the review I gave this morning, I am very pleased the owner has addressed the issue. I not only will get the money back for the unlined cedar inside the top of my hope chest, but was offered a gift certificate to shop at the store and a box of Amish Chocolates. I am still pretty bummed about not being able to get the chest as ordered, but like I said previously, the chest is a beautiful piece of furniture. I do feel better to see the owner does care. He checked with the furniture builder and found out they do not cedar line the inside of the top of the cedar chest. It was a learning experience for both of us.
-
March 2021 by Connie McGuire
I ordered some outdoor furniture for my mom, and it is just the best!! 20
