-
November 2023 by Alexa Hawkins
If I could have rated a 0, I would. I understand it's a 2-star hotel, however... I've stayed in much nicer and CLEAN 2-star rooms without cockroaches. Yes, COCKROACHES. I had to sleep with the lights on so they wouldn't get into my things. There are other cheaper options. Don't make my mistake.Safety: There is a crack between the door and the doorframe wide enough that I can see the lights from the outside hallway.Food & drinks: When I booked the hotel, there was mention of free breakfast. There is no free breakfast. Also the ice machine is outside...
-
November 2023 by Thomas Philip
There were cockroaches in the room and the breakfast area. The front office and housekeeping staff were very friendly and helpful, but the managers were not at all. Would not recommend.Rooms: Rooms and breakfast area had cockroaches.Nearby activities: Very close to Fort Jackson main gate.Walkability: Very close to restaurants, stores, Golden Coral, Walmart Supercenter.
-
October 2023 by Frank Zupan
I was in town for my son's graduation from army boot camp. This is by far the worst hotel I've ever stayed in in my entire life! The smell of smoke was so bad it almost knocked us down as soon as we enter the room! The Kiwi organic did not work and we had to go back to the front desk three times to try to figure out what was going on. In the end the attendant in the hotel had to bring over a computer and completely reprogram the door. It took us about a half hour after driving all day to actually get into a room. Wyndham Resorts needs to close this Motel immediately it is giving them a very bad name. This hotel needs to be condemned! PS my wife got bed bug bites all over her which almost ruined our entire vacation.
-
September 2023 by Joseph Fields
The motel is bare bones, but basically clean, and the management was friendly and cooperative. However, in the morning of our checkout, we did find a German cockroach on the wall of our room.
-
September 2023 by Christy Mauk
Filthiest place I have ever stayed. Our doorknob fell off and they would not fix it for two days. The front desk guy just said ‘okay’ when I told him it fell off and refused to fix it. Had to ask again next day when the lady finally came to fix it. Gaps in door. Walls had goo on them. Floors sticky. They never cleaned it in 3 days. Found one new towel on table on day 3. And every time someone in the building flushed you get a nice scald in the shower. This building should be condemned.
-
July 2023 by Alexis McNair
I was there for my son's Military graduation. The location was perfect. The service was average. The room was terrible. It was dirty. We stayed for 3 days and 2 nights, we never got clean bedding or new towels. I called down and asked for an extra blanket and the hostess told me it was a 30 minute wait. I asked about towels or room cleaning and she said it was only replaced and done when the guest checked out. Not a good experience. Plus it was my first time visiting South Carolina.
-
July 2023 by Bill Fitzgerald
Staff friendly, that was the only redeeming quality. The bathroom light didn't work, woke up to a domestic dispute 2 doors down that had 3 cops responding, was a roach on the bathroom door, I guess they like it there because it is dark.Met some people there the night we got there and the next morning when leaving, very nice, but the other neighbors kinda ruined that.The bed was half ok, and I probably would have given another star or two if it hadn't been for the roach.
-
June 2023 by A
A pleasant stay. The room was clean, but it smelled of really bad stale smoke, and we opted for a smoke-free room. The air conditioning unit needs to be repaired and cleaned because so much smoking occurred in room 204 that it blows out the smell of stale smoke. Even the towels and rags and bedding smelled of smoke.We saw no bugs, which was good. The bed had deep bloodstains on the mattress on the door side, and that was pretty gross. It has about 5 layers of blankets and sheets, but I mean, it was really gross.The check-in process was smooth, and check-in was at 2 p.m., which is also nice. The front desk attendant was very pleasant. For 60 dollars for the night, we can't complain.The hotel is in a great location with tons of food and things to do in short surrounding distance.
-
May 2023 by Jessica Atkins
Great location to the Ft. Jackson base. Just over the interstate. Close to Walmart & other fast food.Customer service representative ISHA was wonderful. She did everything she could to make it pleasant.I requested/paid extra for non-smoking room however it smelled. So we had to leave because of allergies to smoke.
-
April 2023 by April Gooden
These people are extremely rude and obviously do not want to rent their rooms out. For such a ghetto place they really shouldn't charge anyone to stay here. They wanted to charge me half the room rate for a small service animal. I should sue them but they look broke already.. would not recommend.. even the housekeeper said they are a$$e$...
-
February 2023 by Greg M
I'm giving two stars because the young lady at the front desk refunded our money without issue. We stopped here late while traveling for a quick rest. We found multiple cockroaches in the room within a minute of walking in. I went back to the desk and demanded to cancel our reservation. She called her manager and got the all-clear to issue a refund. These folks seriously need to hire a competent exterminator and clean the place up.
-
January 2023 by John Wright
Lady at the front desk was nice. Needed a place to stay for the night. Helped me switch my reservation from a smoking room to a non-smoking room. As far as the room was concerned, I inspected for bed bugs and cockroaches and couldn't find any signs for them. Only thing that bothered me was the smell of cigarette smoke, but that went away after leaving the door open for about a half an hour. Lots of food options nearby. Lighting in the bathroom isn't really the best, but for how cheap the hotel was, I'm not too upset.
-
January 2023 by Ana Berry
The worst place I've ever been to. Roaches, and not very clean. I stayed 2 days with my dog, then the 3rd day they kicked me out because I had my dog. With no refund of the other days that I paid for and didn't stay. I had no ride and no place to go, because they had all my money tide up. Definitely not worth the $400.00 for the week i was going to settle with. They told me I could pay 10.00 a night for the dog then told me it was 50. Then told me dogs want allowed, so get out. DONT GIVE IT CHANCE! STRAIGHT ROBBERY!! They had the worst customer service in history in all my days of staying in a hotel.
-
November 2022 by Solo Traveler
Solo traveler IT'S definitely not A great hotel. But I will give this place a good rating for a very accommodating service and SO helpful. You paid for the price for people like has not enough budget. STAYED just for my GRADUATION IN FORT JACKSON... I DIDN'T see no Roaches at all! It's decent room and stayed non smoking ? I appreciate my stay ?
-
October 2022 by sherrie davis
The service was good the young lady at front desk was very nice and professional. And the location was great it was literally down the street for fort Jackson base which is where we needed to go. However as far as the room was not I guess you get what you paid for. However I was not paying for the roaches! We was only there for one night so I dealt with it. However if I would not have been able to stay any longer then that. As far as breakfast I did not get any but it did look like they had pancakes and waffles and cereal coffee and tea. Again this was super 8 I just think the lights should be left on for paying customers not the roaches!!!!
