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December 2023 by Jackson Brown
They were nice, nothing super special about them, just an affordable place to sleep. They had a free breakfest, Avoid the Days Inn in Richmond. They're disgusting and full of roaches.Rooms: Clean
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November 2023 by Erica Grissett
Front desk experience was great. Room was clean and bed was comfortable. The young lady that cleans the rooms, lobby, etc., does a fantastic job. Location is excellent as well as the price.
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November 2023 by April Mathis
I have enjoyed the stay at Super 8 hotel ! The customer service showed great hospitality! Unfortunately, the only issue was our tv wasn’t working. The staff took off 15% for our room, since our tv wasn’t working. Also, they offered us another room. We decided to stay in the same room only because we stayed one night. Pricing very affordable ? ! I recommend anyone to stay. I would definitely come back!Safety: Privacy was good. Staff would not come in door. They will wait at the door
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November 2023 by Crystal McNamara
I loved my stay. This was my first time in Columbia. When I mentioned this to the lady at the front desk she welcomed me and told me of some must see in the area(which was not disappointed). Lobby was super clean(pun definitely intended) and all the staff was really sweet and helpful. My room was clean and the lady who was in charge of cleaning I swear was a mind reader cause whatever I need she was way ahead of me. I was only in town for a wedding but the city was so beautiful nd fun I plan on coming back next year. And the place I'm staying is right here again.
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November 2023 by Diva Peach
I can't remember why I didn't stay at this hotel because the room the front desk was going to rent to me looked perfect. The lobby was nice, neat and clean. TV in the lobby looked inviting to sit down and watch. The lady at the front desk was so helpful and kept a smile on her face. I might give them a try in the near future.
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November 2023 by Austin Everett
Was possibly the worst hotel I've stayed at. The room smelled like someone exploded a bottle of cheap cologne. The hot water didn't exist, was lucky to have slightly not freezing water. The lighting for the room was either blinding or you had it turned off, no dim lighting at all. The elevator felt like it was about to fall at every floor and did not have a safety evaluation.The breakfast.. stale bread, to toast. Packs of grits and oatmeal. To get hot water for my grits I had to use the insta coffee machine that wouldn't even despise hot water until I had to clean it myself. The milk for the cereal wasn't refrigerated and watered down. There were out of date honey buns.The parking lot was covered in trash.I had called two days prior to my stay to ask if their parking lot could accommodate my motorcoach, I was told repeatedly that yes, they had a big parking lot and there would be no problems..... upon my arrival I was asked to not park in the parking lot and had to park my motorcoach across the busy traffic lane at a gas stationNoteworthy details: The staff seemed more concerned about watching a football game than helping guests
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July 2023 by Anthony Briscoe
for 50-some dollars, this was a great room. for the most part, my room was clean and cozy. the crusty elevator and the carpet in the hallway had me concerned at first but the rooms (atleast mine) were not as expected. modern renovation. y’all are really complaining because there’s no lamps? there’s light switches reachable from the bed that turn on sections of the room. the front desk was nice and welcoming. hotel was quiet. and for those who “saw roaches”, why would you stay in a hotel with roaches? that’s embarrassing to admit on your part. the only downfall was me hoping there was a restaurant within walking distance but obviously that’s not a deal breaker for me. this room was so cheap and nicer than a lot of the rooms i’ve stayed in that were more expensive!
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May 2023 by Reesie Johnson
Booked a reservation online while pulling into the hotel driveway. Was outside getting my things together for about 30 minutes, walked inside to check in and the very rude clerk with NO customer service said my reservation was cancelled because of no payment. A simple phone call would've been appreciated. So I left and went to a more pleasant front desk staff and better hotel. My advice to anyone would be if you don't want attitude and rudeness then please stay somewhere else.
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May 2023 by Janet Wirkus
Terrible service, no one at desk. Stood by desk to be checked in then not very friendly. Rooms dirty and towels stained. This place supposedly is being remodeled so there were Boxes all over. No place to put luggage in rooms. Claimed to have breakfast but nothing available. Do not stay here unless last resort.
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May 2023 by Mike Parker
Came in after driving from Az. The lady at the front desk was super nice and very chill at one in the morning m. They are also doing some renovations. The rooms are super nice and the hotel is super quiet. Would recommend.
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April 2023 by Asia Coward
Since we had issues with booking (across the st)This place saved us time and miles. And had rooms available, and the receptionist was nice..NON SMOKING and they mean it! The room was crisp white and clean. Beautiful paintings and awesome mirrors.
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March 2023 by Peter Peter
Very disappointment of the service from the front desk person and the manager, owner. Front desk person from the time we walk in the hotel, not professional at all, 0% experience of costumer service. Very root. We booked two rooms at this hotel. The hotel looket ok from the front and in the lobby, check in desk. But us soon us we went inside the room it was very bad. Very bad smell like mold, stains on the covers, not only in the one room, it was same in both rooms. We decide it to walk out and leave the hotel because of the unhygienic room's. The manager, owner said if we are not happy that he will refund our money for the two rooms, but when we told them that we are not staying and we want our refund, he refused to give us our refund. $200 its not more important than our health . We will never stay at this property again!!!!
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February 2023 by Taylor G.
VERY DISTURBING EVENTS TOOK PLACE HERE. NOT SAFE. It may be affordable but you will end up spending more money on bailing yourself out of jail after dealing with this staff. Long review but definitely should be read.The reviews about the staff being friendly and the rooms being decent for a Super 8 is what drew me to book here. The staff particularly the front desk lady an older black women with distinctive facial piercings was nice AT FIRST until it was time to be a professional.10:30pm the front desk lady comes BANGING on my room door literally screaming my room number out loud and stating I didn't pay for the room. Confused ? I was too!!! This screaming continued for 5 mins as she swore up and down I didn't pay for the room and she was missing money all while being in the hallway and lobby.I paid cash. But now my safety has been compromised and my sleep has been disturbed. I stand at the front desk as she recounts the money and change her story about the "missing money" for about 10 mins. I'm literally standing in the lobby with my pajamas and fully woke at this point because her big mouth has been screaming to the top of her lungs. She then repeats over and over that they were going to check the cameras and how she believed she gave me the money back by mistake. At this point im begging her to check the cameras because she won't shut up to save her life and at her age, you would think she would have some self control. She then calls the manager on her personal cell and screams once again I didn't pay for my room because SHE can't find my cash payment. While I wait for the manager to come I go back to my PAID room and check on my younger sister who was very confused and disturbed. Well guess who comes knocking on my PAID room door again!? Mrs. Loud and Wrong !!! And she now has a different tone and is apologizing. Oh as she was walking towards my room she was screaming at another room to stop smoking. She has the audacity to smile in my face and say " oh you did pay for the room. I placed the money in the wrong box. I'm human. I make mistakes too."Are you serious!?! The correct thing to do is to go check the cameras FIRST and consult with your manager. NOT BANG ON THE GUEST DOOR.Speaking of the manager, the next morning he gave very generic responses such as "I'm so sorry for the inconvenience and I will talk to her." If that's the way the front desk lady act in an unprovoked situation, I can't imagine how she would act in another type of situation. Either way she is a liability to the company because one day she is going to meet someone who will match her energy and it's going to be a big problem. The manager must be friends with her because I just followed up and she is still there running the front desk.The solution? The manager gave me a few dollars off my stay but that's not the goal. He is willingly compromising his guest stay and comfort just to keep a trashy hothead employed. As far as the room, it was decent but that doesn't matter if you can't even sleep in peace. BOOK SOMEWHERE ELSE.
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February 2023 by Oliver J
Great people managers, owner and employees. After a bad night at another hotel. My family and i were welcome to this hotel and it was great we stay a whole week. Friendly staff great location. Really clean smell great in there clean rooms bathroom look like they were remodel. One complain is the breakfast needs some pancakes or something more then toast hahaha. Thanks again Super 8.
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January 2023 by Jen Steenken
Cheap rooms , most of the time you get a great room for a great price , when they are fully booked is when I have had family or friends receive not the cleanest or nicest up to 3 star hotel standards that's for sure. But all in all okay for the price . Their "complimentary breakfast" haha well that ...that's a joke...if you call a pack of instant oatmeal and a honey bun a breakfast then okay. Definitely don't get hotel because you think your getting a complimentary hot breakfast or even a cold breakfast...you can get better food at a gas station, if your counting on the breakfast there to be even remotely decent .
