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November 2023 by Austin Gulledge
Great customer service communication wise. Was all of the things completed as said on receipt, no. Did not refill my windshield washer fluid and did not clean my windshield. The cost of the service was high to not have these done. Not to major just think it’s a good perk to do at the time of service.
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November 2023 by Haley Frazier
I have been going to Take 5 Oil Change for several years, and have never had a better experience than the one in Columbia on Devine. First coming up, a nice gentleman walked up to my car greeting me with a smile. There was another vehicle that came in after me and went to the next bay. He came in about 1 minute after I did, however the gentleman came back to tell me that they were going to wait to work on the other vehicle since I was there before and they were just about finished with the one in front of my car. He was very considerate, however I was in no hurry and told him it wouldn’t bother me to start on the other vehicle. Robert was the name of the man I was communicating with and he was super nice! There were multiple men who worked on my car, and each and every one of them were very personable and kind. I usually don’t leave reviews but this one was definitely worth it. It hard to find good people who enjoy their jobs these days and although they were busy they were quick and did a great job!!!Services: Air & cabin filter replacement
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November 2023 by Erin Jones
Rob-assistant manager on duty. Awesome customer service. Gave me honest advice on service needed and didn't just charge me for something I didn't need. I value honest over let me get your money any day. Because of people like him, I'll keep coming back! Fast, convenient, great people skills. Give this man a raise!
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November 2023 by LexiLikesLiterature
One thing that I appreciate about my experience here is that there is no overdone haggling me to get extra services. The Tech, Woodrew, was nice and asked about my wipers. I did purchase new wipers because they were worn, but when I said no to the new filters and other stuff, he accepted that and continued with my service. That was a breath of fresh air, because other places just hound you until you never want to go back to them. Hence me being here instead of those places. My oil change took about 15 minutes and as advertised, I didn't need to get out of my car. The price is a little higher than old-school places, but you're paying for the convenience. To be in and out of there within 15 minutes with an oil change and new wind shield wipers was well worth the price for me.Service: Oil change
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November 2023 by Milton Weatherford
My first experience was great, excellent service. So I decided to take my other car there, pulled up, and went over the bell. The 2 service guys were sitting by the door and did not move!! I sat for 5 minutes. When I left, they looked up and kept sitting. Oh well, I won't be back. The sad part about it was the manager that runs the story. Moved from another state to take that store. I was satisfied with their previous service level, but this time was atrocious.
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October 2023 by Erin Carter
I wish I could remember his name but I had the best service I’ve ever had when getting my oil changed here yesterday! I want to say it was Matt, he had a light colored beard. But regardless, they were very quick and I got my services for a very reasonable price, especially considering I have to get full synthetic. He was very nice and gave my puppy some bones and pets! I will be coming back here every time!Services: Air & cabin filter replacement
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October 2023 by Stacey Nesbitt
Skylar and his manager did a great job! Fast, friendly, and knowledgeable! And never try to push you to buy things you don’t need! I have been using this location since they opened and will return again when I need my next oil change!Services: Air & cabin filter replacement
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September 2023 by Malia Shea
Went this morning for air in the tires and I got a complimentary water and AMAZING customer service!! I was helped by Andrew R. & Rodwell! They were AWESOME & I will definitely be back, they even cleaned my window!
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September 2023 by Carolynn Anderson
The fellows were all very professional and friendly. They did exactly what they said they would, and a few extras like clean my windshield and check the air filters. When one worker checked the tire pressure he missed the pressure in the front right and my light came on on the way back home. I then had to stop at the service station and fill the tire. The caps were loose on the other tires. Overall very happy with the service.Services: Air & cabin filter replacement
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September 2023 by Lashundia Lewis Wolley
The customer service is outstanding , everyone was very friendly and accommodating.. they give you a cold bottle of water when you drive up and they won’t do anything without telling you the price first. I will be back when it’s time for another oil and filter change . Andrew and Rod helped me and they were fantastic!Services: Air & cabin filter replacement
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September 2023 by Sharon Baker
Wonderful service and knowledgeable staff. They do a thorough job checking your vehicle and recommending services you may need that may help with the performance of your vehicle (and all this without being pushy about it.) Just honest work.
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September 2023 by Deanna Lee Green
First let me start by saying I went to this place in a rush, being the last minute person I am. I’m so happy I did! When I pulled in, I told them I needed to be out in less than 20 minutes and there were 2 cars ahead of me. Woodrow assured me I would be. Roy and sky and Woodrow were all outstanding. Roy offered me water and totally sweet talked me into getting more work done ? Sky checked everything from my oil to my tires. I was in and out in 15 minutes tops, with two coats in front. All were perfect gentlemen and it was definitely a pleasure. Thanks again guys!Service: Oil change
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September 2023 by Becca Carl
1st off, the staff at this location are by far the most respectful and friendly I have ever met. I didn’t catch his name, but a gentleman brought waters for me and my pup who were waiting for the oil change. I feel that the service was quick and professional. The staff are very knowledgeable and whoever runs this location is doing a phenomenal job hiring and training their staff. To go to an establishment that isn’t a car dealership is a first for me and was a little skeptical. This experience has changed my outlook completely!Service: Oil change
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September 2023 by Erin Eriacho-Sherbondy
My experience was the best! Super friendly, super helpful! Cold water upon arrival. Everything was thoroughly explained to me and all my questions were thoroughly answered. I’ll definitely be coming back. Rodwell, Rumsey, and Rob worked on my car. All three gentlemen were amazing! They made me feel comfortable and welcome.Service: Oil change
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August 2023 by Bailey Dow
This place was excellent! I pulled up and only one bay was open so I was behind a few cars. They explained that they were troubleshooting IT for the other bays but would get all the cars through ASAP. They gave out cold water bottles upon arrival. They were so speedy even with all the cars and one bay - I was only there for around 15-20 minutes total. They even gave a discount for the (short) wait! So sweet!! Rob really runs an efficient team while still showing how much they care for each customer! Cannot recommend a better place for oil change!! I will be back!
