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February 2024 by Kelly H.
Do not bank with TD. I see that they have fallen off, but I see that they are hiring incompetent, non-helpful people to work for them, so it makes sense. I am very much experienced with technology, and I was having issues setting up my online account. I go into the two notch rd. location for assistance, and they can't help, so I called, and they have a horrible phone system. Needless to say, I immediately closed my account. They have the audacity to say they are the most convenient bank. They are very inconvenient. The lady who acted like she wanted to help, couldn't wait to tell me that they were having online issues because other customers were calling about online issues. The problem is, I had been having this issue prior to this day. Then after I couldn't get any luck on the phone, I went back into the bank to close my account that I had opened a week ago, and the lady says, "back so soon"? I knew that I had made the correct decision to close my account when she said that. They are obviously on their way out, so don't bother banking with them.
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July 2023 by florinel181
Great customer service, Kathy fix my problem related to a maintenance fee . Be bless. KING JESUS loves you ! John 3:16
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March 2023 by Connor S.
Wow... their online banking was down all weekend, VERY inconvenient... I go to the ATM at their main branch on Main Street... and of course that doesn't work IS THIS PLACE SERIOUS?! Then the atm says "we're working hard on a fix"... yall work even harder to fuck people over! This is unacceptable, I'm almost in disbelief right now
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November 2022 by Yuan Allen
Chester is very professional. Highly recommended.
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October 2022 by Micajah Hawkins
Bad customer service: I cashed my check Thursday September 29th 2022, They told me my funds would be available the next business day, it wasn't available so I called and a different person said it would be available Monday and here we are on Monday and now they telling me they don't know why I was told my money was gonna be available when it wasn't. Oh yea and to make things better my rent is due tomorrow ? I'm never ever going back to this branch ever again .
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May 2022 by Brad m
Poor customer service my account was closed with Direct deposit from job! I couldn’t get answers from anyone! Go to a credit union like palmetto citizen it’s not for profit bank. TD bank has poor customer service and that’s probably the reason they are closing some of their branches!
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February 2022 by Kayla Bailey
Worst customer service. Stick to the TD in Five Points where the employees are friendly and nice.
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September 2021 by Cynthia Thomas
I have had bad experiences, really bad , manager at st andrews location was the devil, mean , hateful talking down. It was the worst experience and I never went or looked back.
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May 2021 by To Do Mi
If I could rank TD Bank lower I would, it’s not a coincidence there's been a lot of bad news concerning tellers stealing money from customers. It seems like it's part of TD Bank's culture, be very careful about giving this bank any business.
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May 2021 by Daniel Shelly
The staff at this branch are rude and not helpful.
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May 2021 by Annette C.
This is a follow up to my Friday review...It's Monday morning and the Forest Drive branch is just as unhelpful as the Main St. branch was. They even wanted a $10 fee to cash the check they gave us for the funds that closed out our account. We didn't have an account there. This bank is pitiful. They are not customer service oriented.
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April 2021 by Eric Luster
I have had issues with TD BANK since coming to Columbia. Specifically the Main Office. Now here at 4 pm and the bank is closed when it says 5. I am a multiple business owner and it has been nothing but bad service and problems. I will definitely shop for other banks. Less than 1 star.
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February 2021 by Blake L.
What can't be said about a company who only has staff available for payments and a customer service line that kept me on hold for 55 minutes. A bit of negative and nothing special. First, and now hesitant to do business again with another credit union and encourage others to to weary. However, between TD waiving a late fee and resolving my issue of being charged interest they deserve a three star rating so not a bad option.
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January 2021 by Opening Doors Ministries
Rude Staff!!!
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May 2020 by Mindy J.
TD Bank is a fraud. It puts out banking promotions and quickly baits and switches and denies such promotions ever existed. Try to call their customer service phone number? Wait time is 30 minutes + every time. So much for "America's Most Convenient Bank". TD Bank = Fraud + Convenience. Avoid at all cost.