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September 2023 by Lance Reese
Please leave a review after wearing the product for a while ( I wore it for about 3 weeks) You will not know results after wearing the product for 30 minutes, only after wearing them for some days at work or whatever you do standing consistently daily will you know.The cushion provided in the product caused my right toes to go numb, which the associates at the Good Feet Store couldn't figure out. They just thought I wore the inserts too long. I had to go to a licensed Pedorthist at Foot Solutions to learn that was the problem, and my foot circulation is back to normal now.I've changed my rating because I was deceived. You get free insoles for a lifetime, not free shoes or cushions. People need help, and trying to get a sale over being truthful isn't right.( This is my review after wearing the product 30 minutes the first day ) Teresa was a wonderful explainer and preparer! My feet haven’t felt this normal in years! I am so glad I came here before my right arch would have caved in! This place is truly a blessing. I no longer have to consciously think about walking. I haven’t worn the product for a good amount of time yet, but out of all the shoes and insoles I’ve wasted money on, I feel my knees, hips and back in alignment already because of Good Feet insoles. $1800 dollars is a small price to pay for a lifetime of foot care! Thank you!
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June 2023 by Kathy Foster
Teresa in Columbia SC took care of my husband and I. He has been a customer of Good Feet for about 8 years. I am having issues with planter faciatis. Same reason my husband went 8 years ago. Teresa was lovely...knowledgeable and caring. She made sure I understood each step with each insert. And was careful not to push me and answered all our questions.So far so good with my inserts. I know it will be a work in progress but I truly believe I will find relief! Thank you Good Feet.
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June 2023 by Fabio Cruzer
Let me make this clear up front: my 3-star rating had absolutely nothing to do with my experience with Chris, the sales associate who assisted me. Chris was absolutely wonderful; he explained everything very clearly and and patiently answered all of my questions. After going through the analysis of my situation (bunion and Plantar Fascia pain, flat feet) and through the various steps/phases of the recommended treatment, it came time to check out. When the final sum flashed up on the credit card scanner I was absolutely floored (north of $2K)—WAY higher than anything I was expecting. At that particular moment I was not able to equate the value I perceived I was going to get from the product/service with the asking price. This is NOT to say that I don’t think the product would work as explained; however, for my own situation I think it would be more financially prudent to seek help through a medical professional and let my Medical Insurance bear some/most of this cost. For others, Flex Spending Accounts may help offset the expense. If you do go in, ask for Chris!
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June 2023 by Deborah Ryant
My experience as a first time client was amazing. Everyone was kind and helpful. The sales associate Teresa was very informative and explained how important the supporters were in easing the pain I am experiencing with my left heel bone spur.
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June 2023 by Lashonda Weston
My experience at the good feet store was Great. My feet had a sigh of relief Ahh. I walked in the good feet store with a limp purchased the three steps strengthener, maintainer, and relaxer. I used the maintainer in my sandals and No limp walking out.
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April 2023 by Melissa Lockard
Our Good Feet experience could not have been better! Chris was phenomenal working with my son. I appreciated that he asked my son questions directly instead of to me, and he was so very patient with his answers. My son could tell an immediate difference with the arch supports and he hasn’t complained about heel pain once since we left the store with his inserts. The additional set for his baseball cleats has already proven to be well worth the money spent. I highly recommend asking for Chris, especially for athletes. He really knows his stuff and knows how to explain everything so clearly, to both a young teenager and adult.
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April 2023 by LaToya Matthews
Sy was absolutely wonderful. Very friendly, easy going, helpful and indulged my ignorance ?. Little pricey, more than expected, but she went above and beyond to help me get started with a different selection. So far, loving what she suggested. Will definitely be going back.
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April 2023 by Tj Shealy
Had a great experience! Brandon was very knowledgeable about the product with great customer service also. Only one day in and my feet are feeling so much better! Glad I stopped by and checked them out.
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April 2023 by John Stuart
I've followed the "breaking in" period fairly closely with a modicum of success. My knees are still a bit sore but I am seeing some progress and will continue to wear the shoes and inserts as prescribed. The cost is steep and I'm hoping that the shoes will give me good relief. Only time will tell.
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March 2023 by Roger Maxwell
Upon arriving at the Good Feet Store I was greeted by Teresa. She was very kind and friendly. She took her time and explained to me how the Good Feet orthotics work. Once she explained the benefits of the orthotics, I was able to try on shoes with the orthotics and walk in them. It was awesome! Thank you Teresa for taking good care of me and for your kindness towards me.
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March 2023 by Alan Powell
We first explained that my 79 yr old wife has plantar faciitis and Achilles tendinosis.. Took a long time of sales push by 3 sales staff members. They were pleasant but left out important info that the products are NOT custom to your feet. We were sold products which were greatly overpriced for off the shelf plastic.“Lifetime replacement” is of little value when you are 79 yrs old and very few GF stores to even get to.
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March 2023 by Katena Jones
Dominic was very helpful and knowledgeable about the process and made me very comfortable with my decision. I am walking out the store on cloud 9. Thanks Dominic!
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March 2023 by Jeannette Rodriguez
Great customer service by Rachael and Brandon. They were very patient and understanding. Made me feel so comfortable. A pleasure to talk with. Still working on getting the product just right, will give review on it later.
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February 2023 by Gwynth H
Great staff. I definitely felt a difference wearing the insert in the store.However, it's important to have proper fitting shoes that allow your toes to stretch in their God made form. Wearing the inserts with narrow shoes detracts from their effectiveness.The store had a small inventory of shoes/ sneakers to choose from at the time. Sy was great and very attentive.
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January 2023 by Drucy Glass
At the beginning of the appt. (I had a friend with me) I directly asked the sales clerk, Shannon, the cost of all the inserts should I decide to purchase them. She said they were all included for the price of $499.00. Two hours later at the end of the appt. and at check out, the clerk (not Shannon) showed me the invoice on the screen which indicated each pair of the 3 inserts had a price of $499. I quickly pointed out that Shannon stated plainly they were all included for $499. Shannon was at the next register checking out my friend and did not dispute that she had told us differently. She just remained silent. My friend was equally shocked at the price of $499 per insert. It was at the point Shannon offered my friend the cheaper version of each insert at $149. A very deceitful way to do business.
