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October 2023 by Kat Yarborough
This was my 3rd and last visit with Top Nails, and I will take the drive to Posh Nails Lexington.I received the quickest pedicure ever. The lady didn't put anything in the water, didn't use any gel to scrub, I always got the deluxe, but she didn't even ask what I wanted. No massage of the calves, for the hot towel she told me to put my legs together and only placed one across both ??♀️no oil, lotion afterward. I can't even tell I received a pedicure.I should have known from the start because she didn't even soak the gel polish off she used the filer (not sure what the tool is called). My big toes have acrylic, and she didn't even fill those in.I had powder on my nails, which usually soaks while I'm getting a pedicure, she act like she didn't even hear me. Another lady did my nails. I had to get another color because they didn't have the color in powder to match my toes. That could've been avoided if the other lady had said that instead of having an attitude for no reason with me. I'm not sure if she didn't want to do the pedicure or what, but she caused them to lose 2 customers. If they were short staffed, they should have just told us or had us to wait instead of speeding through the services.My boyfriend stated that we don't come here enough and not a regular because it seemed as if they were catering more to those they knew.The lady that did my pedicure station is to the right and the last one when you are standing at the desk.
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August 2023 by LaDonna Dixon
I’ve been by going to Top Nails for 10+ years. The owners are super nice and professional. The nail techs are great!Go!!! LaDonna DServices: Pedicure
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August 2023 by Deborah J. Peek
I didn’t have any issues. As soon as I walked in, they were on top of it. It took about an hour to do a mani/pedi. I’m going again this morning.Services: Pedicure
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June 2023 by PY Davis
Top Nails is my salon by choice. Have visited here several times without complaint. Sophia is my #1 nail technician. Top Nails always has a clean and jovial atmosphere ... providing their customers with great customer service, drinks, and the stations always have a clean appearance with the tools being cleansed in between customers. I really appreciate seeing them cleanse the tools. When you make an appointment, they honor your appointment time. Rarely have I had to wait more than 5 minutes.Ocassionally, out of recommendations from coworkers or closer convenience, I have visited other salons. My coworker suggested her salon, and that technician did an awful job on my nails and damaged the beds of all ten nails with the electric drill that took months to recover. I found my way back Top Nails, where Sophia helped to make my nails look presentable while they naturally restored themselves.Lesson learned: If you have a good nail salon/technician, donot salon hop. Now I gladly drive the extra miles past Two Notch to Hardscrabble and Clemson ... MY nail salon of choice.
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April 2023 by Autumn Staggers
This is the WORST nail salon I’ve ever been in . They do not care about their customers and it shows. They only care about MONEY!!!!!!! Sophia IF THATS EVEN HER REAL NAME. Is a SCAM ARTIST . They stole $10 from me on my credit card . I got a gel manicure and they added EXTRA money to the total. they can be very money hungry and they do not care about you so be careful getting serviced here. My nails chipped after one day ? and my nail BROKE after a week. )MY REAL NAIL broke in half! ) They lost a potential good client.Service: Gel manicures
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March 2023 by Tia Frey
Just had wonderful experience as a first time customer. Ms. Gina did an excellent job and she was super fast!Services: Gel manicures
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March 2023 by Leena H
Omg, I love my nails…I ve been coming here for 4 months..and the service is always great.Services: Manicure
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March 2023 by colby reed
First and last visit. The young guy that did my pedicure and full set had an attitude the entire visit. My sister and I kindly asked if he was having a bad day. He replied no and continued to treat me as if I was wasting his time. It’s unfortunate to pay for spa services and be treated poorly. We spent $180.00 today. The nail art requested was completed perfectly however I will not be returning. Customer service is extremely important to me. I would never make a customer feel like you do want them there or don’t feel like serving them. Especially on a slow Monday afternoon. I hope the customer care improves here.Services: Pedicure
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March 2023 by A.J. L.
One of the best pedicures of my life. If you haven't been here... You're missing out. Tell your friends, We all deserve cute feet
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March 2023 by Chocolicious Brown
This place was discovered by accident but I will definitely be a returning customer. Gina was very good and I enjoyed the entire experience from the moment she started my service. I got a an additional service, eyebrows and was pleased.Services: Dip powder
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February 2023 by Alfia Williams
Always love this place I got Kim today she was OK just a Lil rough.Antonio is awesome that's who I usually get but he wasn't available.
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September 2022 by Samantha Taylor
Candy and Hanh both do amazing work. I can just bring a picture of what I want, and Hanh replicates it each time. She's super fast even though she's texting the entire time you're there. The two stars are for them. The pedicure is underwhelming and nothing special. If you come towards the end of the night, do not expect to get any designs, especially from the guy who works at the first chair by the door. He doesn't even do an extra coat. I used to love this place, but unfortunately he has ruined it for me bc he didn't think I could understand his language, but I did. Hope that joke at my expense was worth it for you, lo dit!You lost a big tipper.Services: Manicure
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September 2022 by aelizabeth callowaywoodard
Went on Thursday morning got nails done by the evening my middle finger had the polish falling off..they were closed. Went back Friday morning to get the gel on ONE nail polished….. after 30 min of watching others being helped and three people that arrived after me be seated I left. So disappointed with the oh well someone else will fill her spot attitude. Will NEVER go back. Customer Service was horrible and they are normally better than that!
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September 2022 by Arien Jones
Dont go here, I went in for a fillin my second time going here first time was ok. The tech wanted to use a towel that she had just used for a pedicure and then didn't want to get a clean one that I requested her to so!! Did not ask what shape that I wanted, I have one hand square and the other round. I didn't get any polish yet still charged 35 for a fill for super short nails?? I paid 40 for the new set!!! On top of that I had to go home and fix my nails!!! Dont go to this salon. DisrespectfulService: Acrylic nails
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September 2022 by Carolyn A James
Holly is always friendly and know my feet always. She will make you feel special.
