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January 2024 by Paula Whyte
I love the selection of jeans and they have an assortment of different shirts. This was my first time shopping at Torrid and I will definitely be back.
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January 2024 by Sonya Scott
I loved working here the staff and manager is great. Great selection on clothing
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September 2023 by Sheila Ragin Choice
Salespersons extremely helpful and very friendly!
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September 2023 by KingOfDance
Selena was a absolute gem of an associate, but everyone here is super friendly and welcoming. She helped me figure out my size and provided me options to try out when I wasn't sure what else I should get. I left feeling glad I went after gathering the courage to go. They are TRANS FRIENDLY! <3 I am only starting my journey so to have a store that won't judge and will be a safe place for me to come to makes me happier than they know.Yes, the price is a tough pill to swallow. You get quality products and awesome service, so I guess it's worth the cost. I wanted to buy a whole wardrobe that day but couldn't after spending over $100 on two pairs of jeggings D:
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November 2022 by Lisa Stone
Thank you Tiffany and Tyra who worked this evening at the store in Columbiana Mall! I had a major issue with an order that was supposed to be shipped to the store, the store was temporarily closed so I had paid for the item online already and called to get a refund through customer service. I'm still waiting on my refund since I had to pay for the dress twice in the store and online, because the order was cancelled due to the store being closed, but Tiffany and Tyra were amazing throughout my whole experience this evening! They both even stayed after closing and called customer service for me and talked to the rep also! Thank you so much Torrid Columbiana Mall! You will never know how much I appreciate you!! :) I will be shopping at this store more often!
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October 2022 by Lisa S
Thank you Tiffany and Tyra who worked this evening at the store in Columbiana Mall! I had a major issue with an order that was supposed to be shipped to the store, the store was temporarily closed so I had paid for the item online already and called to get a refund through customer service. I'm still waiting on my refund since I had to pay for the dress twice in the store and online, because the order was cancelled due to the store being closed, but Tiffany and Tyra were amazing throughout my whole experience this evening! They both even stayed after closing and called customer service for me and talked to the rep also! Thank you so much Torrid Columbiana Mall! You will never know how much I appreciate you!! :) I will be shopping at this store more often!
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October 2022 by Alan Baierl
Disappointed in the selection of sizes . They have a variety of clothing but not many in each size
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September 2022 by Kimberly Powe
The ladies in Torrid are amazing!!! I'm gonna call them "Double M's" bc I lost my receipt that had their names on it but I think it's Mia and Mariah? Anyway, this is the first time that I've been correctly fitted for a bra and OMG....the difference is absolutely life-changing. They were empathic, quick, efficient, friendly and more importantly sized me with one look!!! Great job, ladies and thank you!
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May 2022 by Kaye Lofton
I walked in told the sales person what I was looking for and she went to the back and pulled out several selections...Lonnie was exceptional at showing my granddaughter how she could wear the different dresses she pulled. She was very patient and knowledgeable which added up to a very nice day for me and my granddaughter.
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April 2022 by Cass Is Real
I always order online and ship to store because the store selections are not the best and inventory is inconsistent.
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April 2022 by Angel J
Lonnie is FantabulouZ! She's always happy to help the fashion impaired find their wonderful~ness. LoLMissy never fails to greet you with a happy 'hello' no matter how busy she is. The staff there is very friendly and super helpful ?
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March 2022 by Dennis The Menace
Missy is the most helpful and friendly employee of any retail store we have ever been to.
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March 2022 by Dan Baird
This place has it all regular and plus sized clothing. The staff are courteous and helpful. If they don't a particular item in your size in store they can order it offline for you. Love this place!
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February 2022 by Tonya Doctor
Staff there are amazing and very friendly I enjoy shopping her
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February 2022 by Danielle Andre
The employees were awesome in there. It was my first time going to that location. I would definitely recommend going. They had great sale items. Everyone was very helpful
