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November 2023 by Joseph Cutro
Plenty to choose from.
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July 2023 by Mo C.
If you're thinking about getting a truck from here I'm gonna go ahead and save you the trouble. Good luck reasoning with any of the staff here. Literally go anywhere else this place is a nightmare
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June 2023 by Kenny Walden
They charge me $75 because I left the gas needle less than a quarter tank, yet I only went 26 miles and it was just above a quarter tank when I got it ??♂️... It's highway robbery, they tell you the truck rental will be for one price and then they charge you so much more. They tell you it's only $19 a day but then they charge you for gas which will equal up the three times that value of what it cost to rent the truck for one day... It's a complete scam!!!
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May 2022 by Joseph C.
Hard workers and helpful I would recommend to anyone that need moving supplies or moving equipment
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February 2022 by Sam R.
This place is run by morons. I had a reservation two weeks in advance for a 15' truck and on moving day I show up for my truck and the woman goes "oh the battery is dead." Like they couldn't have called me ahead of time to tell me? Replaced the battery? Had someone bring a truck from a different location for someone who had a reservation? No. They waited till I showed up and then told me to drive 20 minutes to a different U-Haul to get my truck. Awful customer service, incompetent employees, just useless. Avoid at all costs. Felt like the episode of Seinfeld. They couldn't have a reservation ready; the most important part of the reservation!
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October 2021 by Olivia B.
I wish I could give them 0 stars. They only deserve the 1 star because of the staff that was in store on 10/23/21. Apparently some girl named Brittany is in charge of this location. She took it upon herself to replace the lock I had on my unit. Keep in mind, this was a lock I bought from UHaul the day I moved into my unit. Apparently UHaul changed their policy to needing disc locks on their units to avoid people breaking in with bolt cutters. They sent me an email 2 months after moving into this unit saying I would need to pay $10.75 for my new disc lock they put on there, and that they would give me the key to this lock upon paying. I was in Kentucky so there was nothing i could do at the time, but come 10/23 when I got to Columbia to move out of this storage unit, they had lost the key to my new disc lock. The staff in store called Brittany and she had no idea where it could be. Eventually, after 2 hours of waiting there (no exaggeration, I timed it) someone was able to drill into the disc lock to break into my unit. So much for not being able to break into a disc lock! I had limited time on the UHaul trailer I rented, and this location wasted a lot of that time because they replaced my lock with one that was just as easy to break into. I also had trouble with moving into a UHaul facility back in july but I'm sure you all can find that review. The staff I worked with was lovely, but the management is horrid and because of this experience I will never be using UHaul again.
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June 2021 by Thomas H.
My experience with this UHaul wasn't perfect but it turned out well. Richard was extremely helpful and informative about how the truck and trailer work and how to fix certain problems. He was the only worker in the building dealing with customer after customer with no assistance. Took a little while because of the amount of customers but I recommend this UHaul solely because of Richard.
