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January 2024 by Peace
Great service& I appreciate from U-Haul staff members
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January 2024 by Michael B
Excellent experience. Hard working men doing a great job and super helpful.
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October 2023 by minniepearl14
Yes this was a great experience for a small last minute move. The three gentlemen on staff at this location offered excellent customer service. Please give special kudos to the young man with locs. He was very informative :)
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September 2023 by Lady J
Sketchy. Very slow at check in and employees were very apathetic about tending to customers. It took and 1 hour to check in because of employees running around and lack of preparation.
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August 2023 by Lauren Bridson
My reservation was originally at this location but when I showed up I was told it was moved to Two Notch. The employee helping me said I should’ve gotten a text/email to notify me. I got neither. So I go to the proper location but they said that my reservation was never confirmed, even though I had completed the pre check-in less than two hours beforehand AND it was visible at the first location. They said whoever switched the location on the reservation (an employee, not me) didn’t complete it which is why they didn’t have my vehicle. Luckily there was a very helpful employee who offered to do an inspection of a van that had just been turned in so that I could have something. I’m so upset that I can’t remember her name because she was extremely kind and had a lot on her plate. At least four reservations that day were messed up, and that was just while I was there. Once I finally got a vehicle, it was nearly two hours after my original pick up time and my poor coworker had spent the entire time just waiting to make sure I wouldn’t need a ride home.
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August 2023 by Patty Johnson
They were great I picked up my truck for 2 days only needed it for one they were very appreciative and great when I returned it
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July 2023 by Rose C.
If you're thinking about getting a truck from here I'm gonna go ahead and save you the trouble. Good luck reasoning with any of the staff here. Literally go anywhere else this place is a nightmare
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July 2023 by Renee Mathis
Everything was excellent. We got through the rental process very quickly and the drop off was just as quick and easy!
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July 2023 by Lynell Wharton
The 26' Uhaul had no AC and i could not breath well because the passenger window was also broke and the handle was missing.off the interior of the door to roll it down. It was 97 degrees in Sc that day. My entire body and clothes were dripping in sweat. Spoke to assistant mgr about it and he did nothing for me but said he'd put a ticket in to get it fixed for the next person who rents it. This was a bad experience and overall I'd give 0 stars out of 5 if i could.
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July 2023 by TC1MUSICKGROUP The Chosen ZONE
I would have given a 5 star rating. But to my surprise the tail light on the rented tow dolly fell out during transport. Great story faulty Equipment this time around
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June 2023 by Jazzmyn Jay
Such a wonderful experience! Robert was the upmost helpful in our moving experience. The friendly attitude and level of professionalism that he showed to us was so appreciated. We will be back to see Robert!!
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May 2023 by Y Chapman
Did not have the truck or dolly that We Reserved...
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May 2022 by Joseph C.
Hard workers and helpful I would recommend to anyone that need moving supplies or moving equipment
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February 2022 by Lawrence Moss
Had a late pickup for a trailer due to work. Everything seemed fine until the running lights on the trailer didn't register. Joseph tested another trailer, another vehicle, and various lights controls to find a fix. Eventually, we identified a fuse had been blown... After replacing the fuse (it was well past closing time) we promptly completed paperwork and I was on my way. Any person in this situation would likely be annoyed and frustrated- it was after hours, almost the weekend, and all the extra assistance wasn't part of his job. But Joseph remained composed, urgent, and a true professional the entire time. Job well done!
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November 2021 by Season Salt
I dropped off a trailer to this location at Zimalcrest on a Sunday morning. And it was EASY like Sunday Morning… like the song goes. And so far it looks like there were no problems. I was so glad that everything went smoothe. Christopher was very professional and very knowledgeable. Great to work with. Very much appreciated!
