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February 2024 by Kinney McRae
If you're in Drill SGT School, make sure you come here upon graduating. They will give you a coin that will take 5% off your purchases here for life!
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February 2024 by Virginia w
Great selection
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February 2024 by Sam Hunte
One of the few Army Surplus stores that I was able to find. Seems like it has a lot of useful gear including eye protection, ballistic equipment and dog tags. They didn't have what I was looking for in particular but I could see myself going back there in the future for necessary items.
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February 2024 by Lindsay Lefler
Kind and courteous staff. Helped me get what I needed. Thank you!
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January 2024 by Team Meeko
I give this place a 2, because of the No Veterans discount. Only drill sergeants get one, good grief, most are E 6's they can afford it. Online gives discounts, I was told store and online are two different companies??, So I paid full price for a poncho liner. I'm 100% military connected. And will not shop here again... Scouts out...
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January 2024 by Military man
Each time I go in there the staff are courteous and professional and assist with anything you need , sewing department are nice and do good work. Overall good experience and good business
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December 2023 by Bikesh Shrestha
Good shoes
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December 2023 by Pete M
I couldn't be happier with the service I got, when I call them. Great experience. I wish I had heard about US Patriot earlier.
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November 2023 by John G.
Terrible company scamming our vets and serving soldiers. I ordered boots for an upcoming deployment. they said they were in stock.... then kept putting back the shipping date. It's been three months and still no shipping date. I am trying to cancel, and they won't do it even though I told them I will already have left before they even ship the boots. Warning to everyone stay away from this company!
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May 2023 by Nelson A.
I'm I recently had a highly frustrating experience with US Patriot, and I feel compelled to share my disappointment with their shipping policy and customer service. Despite their advertised policies, I encountered significant difficulties when attempting to cancel an order and receive a refund. First and foremost, US Patriot failed to adhere to their own shipping policy. The promised delivery timeframe was clearly stated during the checkout process, but my order was not even shipped within the specified window. As a result, I did not receive my package in time for the intended purpose, causing inconvenience and frustration. When I contacted US Patriot's customer service to address the issue, I expected a prompt resolution and understanding of the situation. Regrettably, this was not the case. The representatives I interacted with were unhelpful, unresponsive, and lacked empathy towards my predicament. Instead of offering solutions, they seemed more interested in deflecting responsibility and avoiding any form of accountability. To add insult to injury, when I requested to cancel the order and receive a refund, US Patriot showed a complete unwillingness to cooperate. They cited some obscure clauses in their terms and conditions, conveniently ignoring the fact that their shipping policy was not fulfilled. It is disheartening to see a company prioritize their own rules over customer satisfaction and basic fairness. As a consumer, I value transparency, honesty, and good customer service. Unfortunately, my experience with US Patriot has been far from satisfactory. Their disregard for their own shipping policy and their refusal to accommodate my request for a refund has left me deeply disappointed. I strongly advise potential customers to reconsider purchasing from US Patriot, as their shipping policy appears to be more of a marketing gimmick than a commitment to reliable service. Additionally, their customer service lacks the professionalism and integrity that one would expect from a reputable company. In conclusion, my encounter with US Patriot has been frustrating, disheartening, and ultimately a waste of time and money. I hope that this review serves as a warning to others, prompting US Patriot to reevaluate their shipping policies and prioritize customer satisfaction and loyalty.
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March 2023 by Gabby Vickery
Staff works hard to ensure you have everything you need for whatever you bring to the table. If not they offer to order stuff.Lindsay helped me and was on top of everything.Recommend to anyone who needs gear for their ASUs or OCPS.
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February 2023 by Jacob Hamersly
Excellent service. Great tac items and "gucci" gear
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February 2023 by Kevin Sandifer
Great service. They have all of your uniform needs for a reasonable price.
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December 2022 by James M.
DO NOT BUY FROM THEM! 10 days w/out processing my order while promising 1-2 days. Emailed twice and got 0 follow up from Customer service email and the 1-833 number has been taken offline. Called three locations in my state - none of those numbers worked. Ended up talking to a sales person in another state who said she can't even get customer service to talk to her. Called my bank to cancel the charge.
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November 2022 by Allison Bugarin
The staff was super helpful even though we got there towards closing. I really appreciate all the help that we got here!
