Ulta Beauty is a popular destination for beauty enthusiasts, offering a wide range of products from over 500 brands, including exclusive items. The store provides a variety of services, such as hair, skin, makeup, brow services, and ear piercing, with appointments available online or walk-ins welcome. Customers appreciate the helpful staff, who go above and beyond to assist with finding specific products. While the store may feel a bit cramped, the staff's professionalism and knowledge make up for it. In some cases, the team's exceptional customer service can even turn a disappointing experience around, as was the case with one customer's birthday celebration. Overall, Ulta Beauty is a great place to find the perfect beauty products and receive top-notch service. Visitors have noted that staff members are attentive, although some have felt watched or observed during their visits. One customer shared how Jenn provided amazing customer service when they needed help covering scarring, suggesting products that fit their budget and turning a stressful shopping trip into a positive experience. Many customers love shopping for new fragrances and enjoy the friendly atmosphere, though some have expressed concerns about the cleanliness outside the store. Despite these minor issues, Ulta Beauty remains a favorite for those seeking quality products and helpful service.
If you happen to shop at the Forum Rd Ulta location, please look up Jenae. She was a huge help to my wife and mother-in-law. She is knowledgeable on skincare products and so very kind. Her customer service skills are top-notch.
September 2024
It's a great make-up place as long as your loaded with money. I cannot afford this place. ? Was nice to look at it though.
August 2024
One of the worker was watching me like I was going to take something. Another worker came into the bathroom just to make sure I was still in there after my service.Then just jump out of no where and said "Hey" Can I help You"
