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March 2024 by Elizabeth Frost
Amazing staff and store selection is on point!
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March 2024 by Jennie Rush
They have a lot of good deals.
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February 2024 by MC Walker
Clean & well stockedEmployees helpful :)
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February 2024 by Nicole Greene
Customer service at this location needs improvement. A supervisor walking the floor walked right pass me while I stood on the fragrance section. looked in my direction and did not speak nor did she ask if I needed assistance.
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February 2024 by Annie Beaufort
This store it the worst store ever. Customer service is terrible. No one knows anything not even the manager. They are always out of products, and don't know when they will get the products in. No offer to assist with ordering the product online. The lines are always backed up and not enough people to assist customers. You ask a clerk about a product they give you a quick answer and walk off. you can stand at the perfume/cologne counter for 30 minutes or more, clerks will be laughing and talking behind the counter. you ask for help, they answer and "say I am on lunch or I am off." Why are you behind the counter then?
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February 2024 by Justin Poe
Cianna was so helpful and matched my skin perfectly. Thank you for all you help!
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December 2023 by Lonny
I did not have a good experience at Ulta. I went to buy a bottle of Valentino at this location. An employee on the floor walking around I asked her if she could open the case for me. At first she ignored me then she said I don’t have the key I have to go get it. When she returned she took the box out and as I reached for it to look at it closely and read the label on the box she said it will be waiting at the counter for you. So I went and waited in the long line and as soon as I got closer to the front another employee came and stood beside me and said everybody from here back I will take you guys at the the other counter. I didn’t see her hands point to the girl behind me. She said who’s paying with a card and I said I am and her response was I wasn’t talking to you I said from there back meaning starting with the lady behind me but she was standing right beside me. I don’t understand why she had to start with the girl behind me when she was literally standing beside me. So I kindly walked out of the store and took my money where it was more appreciated at the other location on Cross Hill. They were more welcoming and kind and more appreciative of me spending my resources there. I will definitely not be back even though it’s more convenient to where I live. I will drive across town for better customer service.
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December 2023 by Christopher Adams
Only been here a couple times maybe once I'm not sure; they helped me find the perfume and some other small things the wife wanted or would like which were on point nice customer service.
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November 2023 by LaShone Chavis
Customer service was great. The young lady who was at the register was nice.
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November 2023 by Tiffany Marshall
I was looking for a particular lip color. They had lots of samples and variety. The staff was friendly and offered help. Not as expensive as I thought.
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September 2023 by Angela Cornelius
Everyone is so happy pleasant
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September 2023 by Chanda Kelly
Love shopping here!
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September 2023 by NICOLE
Customer service was great. Found exactly what was looking for
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August 2023 by Lulm Hns
ALWAYS SUPER SWEET EMPLOYEES
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August 2023 by Nancy Taylor
Everything you need from Perfume to bath and body supplies
