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March 2024 by James Kasabian
Easy process with friendly staff
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February 2024 by Jade Simmons
Every time I have tried to mail a prepaid label package here I've essentially been told to F-off, Even if I follow all the rules and guidelines stated on the USPS website and the website that printed the label for my business. I do not have this issue at the other post offices in town, and at this point, I am honestly shocked that this has happened more than 3 times. Not only do they refuse to mail the packages, but they also do not take the time to explain an alternative or provide any sort of feedback that would be helpful for me the next time.
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February 2024 by Wanda Cannon
In and out quickly.
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December 2023 by Julieann Reece
Trying to send off a international package and she talked to me for a second and walked off from me and im.trying to get stuff sent before I have to go to work
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October 2023 by Caesar Valentine
Lady was very helpful. Since she was the only one working at the front, it was a long wait.
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August 2023 by Jasmine B
Clean facility, quick service, good selection of postage products.
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March 2023 by Claude Brown
This post office employs typical apathetic federal government employees with little to no customer service skills. The homeless people sleeping in the shrubbery around this property are more pleasant the postal workers in the building.
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February 2023 by fatima amjad
Extremely rude staff. Asked me if I knew how boxes worked (all because the corner of the tape was sticking out). Do not go here. These people lack basic human decency.
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October 2022 by Samual Wallace
No way to drop mail after hours that is thicker than an inch. Huge drop box with small opening. Closes at 450 pm. How can that accommodate someone who works full time.
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September 2022 by Elizabeth J.
I would give zero stars if possible. The lines are always ridiculously long. There is no such thing as getting in and out. The most irritating part of it all, is they never deliver packages like they should. Right now, I have been waiting for 2 that have been out for delivery since Sat morning (4 days now). One says they tried to deliver at my business and are holding it. It's my freaking house! The other one says it's delayed and been out for delivery since 7:20 am on Sat. Call the post office and no one answers. Work a real job, and they are closed. They also say a package has been delivered when it hasn't. Half the time it's there and the carrier never took it out to deliver it. Filed a complaint with the USPS, and received a canned response about them delivering mail. We go days and sometimes weeks without getting mail because we do not have an assigned carrier to our street. I'm surprised they even pay people to work here. Must be a sweet gig to do the bare minimum, not deliver mail, and get to work such a small window of time.
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August 2022 by Cee Webb
Great service....pretty quick and accommodating considering....social distancing practiced, sanitizing, mask wearing etc.
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July 2022 by Milton W.
Our local mail is from the 5 points post office, what a joke. today, the letter carrier parked in front of my house, walked from her truck, leaned over 5 steps, and placed 2 packages on my porch, ignoring my package box on the front porch and the out-going mail on my mail box, in plain view. I had to get up and run to the door to call to her that I had mail for her on the mail box, her response was, oh I'll come back and get it. What is the post office in Five Points doing, besides not their jobs. I live in the Rosewood area of Columbia and have had days where the mail was delivered at 8 pm or not at all, packages just thrown up on the porch. WOW, and they tell use they are great at what they do, not out of Five Points. I know they don't care, they are a protected class. The one thing congress needs to do is bid out our postal service, fire everyone that works for them and not allow a commercial contractor to hire them for postal service. Want to save money, close the US Post Office and replace it with an efficient company that has real standards.
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December 2021 by Luka
The mail carriers keep bringing other peoples mail here. I went to this post office and asked them to have it stopped. They told me they couldn’t but to put up a sign stating who lives here. The mail carriers CONTINUE bringing other peoples mail here. ?
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September 2021 by Maddie
I scheduled an appointment to get my passport renewed TWO WEEKS in advance and came to the office at my time and received a call while waiting in line while they took a late lunch that my appointment was cancelled. I proceeded to call the office which they answered then hung up whenever I started speaking until they finally answered my call and explained my situation and then told me to go to U of SC postal services. NEVER COME HERE
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September 2021 by Mae D
Come here weekly to send out items I sell on eBay. Staff is always helpful and there is rarely a long wait. Always my go-to mailing location.
